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“Joyful stay for family of 5 in the summer” 5 of 5 stars
Review of Hotel Grones

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Hotel Grones
4.0 of 5 Hotel   |   Stufan street 110, 39046 Ortisei, Italy   |  
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Hotel amenities
Ranked #6 of 45 Hotels in Ortisei
Certificate of Excellence 2014
Tel Aviv, Israel
Top Contributor
142 reviews 142 reviews
45 hotel reviews
Reviews in 59 cities Reviews in 59 cities
56 helpful votes 56 helpful votes
“Joyful stay for family of 5 in the summer”
5 of 5 stars Reviewed July 26, 2013

The thing that comes out as you call them for reservation is the staff's friendliness. Most of them are fluent in English and of course all the local languages. They will do anything to make your stay joyful. This is family run hotel, but everything is completely professional like the most luxurious chain hotels.

We booked the place months in advance. We secured two garden rooms with connecting doors. The view from the room is just stunning. It is great landscape of green mountains. It is extremely relaxing.

The rooms are modern and nicely decorated. There is wide door going out to the garden. The beds are very comfortable. The bathroom is spacious and functional, but very minimalistic.

There is heated indoor pool that is great for fun. The pool's garden benefits from the surrounding beautiful landscapes.

The hotel deal is half board. Surprisingly, this is genuine gourmet restaurant with new menu every day. The will help you make your choices and will also make special effort to cook whatever your kids like. Our kids loved the place and the restaurant.

The location is also great. It is good starting point for many local attractions and also relatively short drive from more attractions like Passo Sella.

If there is one thing I would improve is addition of air-condition in the rooms. In this area they we could not find one hotel with air-condition. The nights are indeed cold, but if you what to close the shutters and sleep late with no early day late, the room will be too hot... at least for me. I guess it is too much to ask in a place that is covered with snow 4-5 months a year.

It has been great stay for the entire family. Now we are waiting for opportunity to enjoy the place without the kids.

Room Tip: The garden rooms are really nice. I would choose it again.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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292 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sdney
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 16, 2013

Hotel was very clean and had good facilities. Room design was fantastic.
Breakfast and dinner was 1st class. Staff were very knowledgeable , and owners and their family were always around.

We had an amazing "Tyrolean night" with accordion music and great food.

Ortisei is a very special place where most natives speak Ladin ( not Italian or German ) . Surrounding area is absolute magic for walkers and for sights. It is UNESCO sight.

Only issue was that the rooms got a bit stuffy and a/c or fan were not in the room.

Sauna / Turkish bath area was amazing.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2013

We just spent a family vacation at the Grones, Ortisei. The hospitality of all the staff is impeccable. Every service perosnnel showed great courtesy. The rooms, the pool and spa, the garage and all other facilities are very convenient, very well kept, and comfortable.
The quisine is very hight standard.
We enjoyed our vacation tremendously.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Codogno, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 15, 2013

We stayer tre days for skiing and hiking and we found spectacular hotel with gorgeous cusine and perfect service
The center is just one minute walking on a beautiful promenade, and the ski lift is the same, but if you don't want to walk thehun offer a free shuttle service

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Longcot, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 24, 2013

We have just returned from a family holiday at Hotel Grones. I have to say this is the best skiing hotel we have ever stayed in. Michelin star type food, wow it was tasty. Great bedroom. Fantastic spa, sauna and steam room. The kids loved the pool. All the staff and owners could not have been more hospitable. Highly recommend this newly updated hotel. There isalso a hotel minibus which delivers and takes you to the ski lift. All you do is telephone Peter the driver, wait 5 minutes and is there helping you.

Skiing and village also lovely. This hotel should be 5 star, the facilities are good enough. And the food should be Michelin 2 star. Breakfast also an amazing gastro delight. Wow what more can I say hotel fantastic highly recommend

Room Tip: We stayed in room 406
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 6, 2013

This hotel is very good generally but there are some drawbacks. First and foremost the public areas are all on one joined level. The issue is that any very young children could be and were running around in the dining room in the evening, their play area is near to the bar and if you are unfortunate to stay in a week when parents do not wish to control their children, then your stay may be less than relaxing. Food is of a high standard but is often complex and with no choice on two of the four courses, you may find it not ideal. Otherwise, a friendly helpful attentive family service appreciated by all.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 27, 2013

I cannot say enough about the Grones. The facility is recently renovated and the owners must have spent a fortune. It is beautiful and spotless. The quality of the facilities, the furnishings and the woodwork are top notch. The hotel gives a very comfortable feel and is very welcoming. From the time you enter you are greeted and feel like a guest. Although it has a small hotel, B&B feel you are never bothered by the owners. We also really appreciated the focus on energy conservation and sustainability within the design of the hotel.

The hotel is run by a family. They along with their small staff have looked after every detail to make your stay perfect. There are signs identifying the amenities, rooms and direction in 3 languages. For those who have travelled in other places in Europe, you will understand how this signage is extremely helpful. In this part of Italy, the local language is Ladin. The locals speak three languages: Ladin, Italian and German. We did find it helpful to have an Italian or German speaker in your party. Although the staff, especially the front desk person spoke perfect English, we found just getting around the area was easier with an Italian speaker.

With half board you receive a very well stocked European style breakfast. Made to order eggs or omelets are an option. Each morning you choose your dinner which is also part of the board and served in the spacious dining room. Your family has an assigned table for your stay. The view from the dining area is wonderful. Lunch is on your own.

The Family’s son in law is the head chef. As a self-proclaimed foodie, I must say the meals are excellent. The quality, preparation and sauces are worth a visit just for the food. Additionally, they have a nice cellar of local wines on site and the wait staff is extremely knowledgably about the wines and suggested pairings. One final word about the food is the service. The staff could not have been more helpful and attentive when needed.

From a meal selection perspective, my wife and I enjoyed it, but beware if you have any picky teenage Americans. Some of the dish selections were “creative” for some American pallets. During the first night we went to town for dinner as our girls (17 and 14) did not find the choices to their likings. The staff clearly told us they would make something special if we did not like anything or had any dietary restrictions, and I believe they meant it. The other two nights the found something and very much enjoyed it.

One evening during the week, the owners hosted an evening cocktail and dinner party which was focused on the local region including their foods, music and culture. We were all invited down for gratis local cocktails and hors d'oeuvres while being serenaded by a local gentleman on an accordion. The owners made the rounds toasting and welcoming every person and family. The meal which followed also had plenty of local flavors and did not disappoint.

There is a Pool and various Saunas at the Hotel converting this primarily winter destination into a very relaxing summer retreat. The Sauna’s were well marked and your room is already stocked with robes and slippers for your use. BEWARE Americans. Saunas in this part of the world are normally used Nude. The Sauna’s are great and well maintained. One other hint. At the front desk there are small piggy banks labeled for the staff so you can leave gratuities. They All deserve them.

The town of Ortesei is very charming. Great shopping, good restaurants and plenty to see and do from a nature perspective. A very short walk down the hill from Grones and you can jump on a number of very exciting Gondolas, cable cars and a veniculars to the top of many of the Dolomite Peaks. Hikers love the place but even my family who “hike” in tennis shoes enjoyed many a stroll. We recommend you pay the one price for cable rides. Taking 3 rides makes it worthwhile. They are exhilarating and breathtaking. We also spent a day horseback riding though some foothills with a local guide about 15 mins drive away. The driving is challenging due to the mountainous conditions. Some day we would love return to region and if we do, we WILL return to Grones.

Room Tip: Rooms overlooking the mountain are great
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grones

Address: Stufan street 110, 39046 Ortisei, Italy
Phone Number:
Location: Italy > Trentino-Alto Adige > South Tyrol Province > Val Gardena > Ortisei
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Ortisei
#4 Luxury Hotel in Ortisei
#5 Family Hotel in Ortisei
#8 Romantic Hotel in Ortisei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Grones 4*
Number of rooms: 23
Official Description (provided by the hotel):
Hotel Grones is a recently built 4-star hotel located in Ortisei in Val Gardena, surrounded by the famous Dolomite Mountains. The family-run Hotel Grones offers tranquil accommodation and spa services such as swimmingpool, whirlpool, saunas and steam bath in an ideal setting: panoramic, quiet and sunny, only 5-6 minutes walking from the center of Ortisei town! 23 spacious rooms, all with balcony or garden. Garage parking place included in price. Try our gourmet kitchen: various and elaborated menus with high quality products and homemade specialities will surprise you day by day! We look forward to meet you! Fam. Grones ... more   less 
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Also Known As:
Grones Hotel Ortisei
Hotel Grones Ortisei, Italy - Val Gardena

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