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“Amazing!” 5 of 5 stars
Review of Villa Cicolina

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Villa Cicolina
2.0 of 5 Hotel   |   Provinciale 11, 53045 Montepulciano, Italy   |  
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Hotel amenities
Ranked #4 of 29 hotels in Montepulciano
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Amazing!”
5 of 5 stars Reviewed December 31, 2012

My Wife and I stayed at Villa Cicolina during our honeymoon. The property was beautiful. Our secluded cottage was the perfect balance of comfort and convenience. The food was amazing. We took a cooking class our first night which was very fun. Sayed was there to assist us throughout our stay and Aliyah hand picked the perfect vineyards for us to visit and arranged everything. Our only regret is that we could only stay two nights, this place deserves a week or more! We'll be back someday!!!

Room Tip: Two room cottage is seperate from the main house, has two bathrooms, and a quaint patio with spectac...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villacicolina, Responsabile reception at Villa Cicolina, responded to this review, February 6, 2013
Dear Guest,

We would like to thank you very much for your kind feedback, we are very glad that you liked your stay with us.
Thank you again for your note about your breve stay, so next time you can come and stay with us for a longer period.


We look forward to welcoming you again and please tell everybody you know, when they visit Tuscany, they must come here and they will not regret.


Best regards from Montepulciano

Sayed


Villa Cicolina
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2012

Set in the Tuscan hills with stunning views over looking Montepulciano Villa Cicolina is a beautiful 11 room villa set in fabulous grounds with a spectacular swimming pool. We stayed for three nights in a gorgeous room called Montepulciano that was spacious and charmingly Italian. Delicious home cooked Tuscan food and attentive and very helpful staff. We loved it.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
78 reviews 78 reviews
54 hotel reviews
Reviews in 58 cities Reviews in 58 cities
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed November 18, 2012

"Average" is relative. We've traveled "around the block" a few times, and, for us, this was, at best, an average accommodation. I must give credit where due - the lovely grounds of this charming physical property are maintained by a very hard working gardner. Bravo! We thank the friendly,courteous and efficient managers, Sayed and Aliyah, for their attention to business. That said, we would recommend to our best friends that they consider staying at a different property in the vicinity of beautiful Montepulciano.

I will share with you the reason - basically, for us, the Villa Cicolina fell short in the area of accommodation. The pretty exterior physical property gives the impression of greater luxury than is provided. We were not comfortable. In their responses to clients' critiques, we read that furnishings are from the 16th, 17th and 18th centuries. Hmm. Think about this. Tables from those periods are fine, but reading chairs? beds? bath furnishings? Our mattress, on a kind of metal camp bed frame, and mattress cover were very thin, the blanket exceedingly tired. "Country chic", as described by another visitor, may sometimes be quite shabby.

We found the bathroom ill conceived. While I did relax in the "traditional" bath, the "curtain" was more for show and cute appearance than for function and my husband was not a happy camper. The bathroom was flooded in every attempt to shower while keeping water in the tub and - don't even try to wash your hair! In addition, the bathroom "mood" lighting was ineffecive.

Breakfasts offered a satisfying selection of yogurts, fruits, eggs, cakes, cheeses and meats. The coffee was very good. However, dinner on the evening of our arrival, was truly inedible. Two gals in the diningroom bragged that they had prepared the evening meal in their "class". If such swill had been served in my school cafeteria, I would have gladly trudged the mile home every day in the snow. Not one element of the dinner served was acceptable and we had to pay for this dumpster fare.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villacicolina, Front Office Manager at Villa Cicolina, responded to this review, November 27, 2012
Dear Guest,

Thank you so much for sharing your experience with TA users, thank you for your positive and negative comments about our property.

Regarding the notes about the antique furniture, I don't know in which room you stayed, so I cannot explaine about the furniture, but if you send us an email in which you tell us where you stayed, this will help us to revise your comments and improve our services, now the villa is closed for the end of the season and will reopen in the end of March and we are working hard to make mentainence and provide new services which we will pubblish as soon as we are done.

Regarding the dinner, lots of people come here to take cooking class, I think you may disliked the idea that students prepared dinner by themselves, but guests takes notes and help the chef to prepare the evening dinner under his control, but it is almost done by our chef, can you tell us which day you had dinner, so we can revise the menu and see if we can improve that menu please??

Thank you again for helping us to give more attentive services to our future guests and we look forward to welcoming you again at Villa Cicolina.

Best regards

Sayed
Villa Cicolina
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Frisco, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2012

We stayed at the Villa in October for our honeymoon and we were so happy we selected this Villa to stay at. We stayed in the room " Il Pozzo" which was absolutely fabulous. It had a living room area and a bedroom and a huge bathroom with a rain shower and a beautiful bathtub. We felt like royalty upon arrival. The grounds were spectacular, there was a beautiful pool looking over Tuscany and several areas that we could get away just us and enjoy some great wine. Every member of the staff knew us by name and were so personal and helpful The breakfast and dinner's were amazing. They offer dinners cooked by your own personal chef each evening which is an amazing way to meet other guests staying at the hotel. I cannot recommend this hotel enough. You have to go and experience it for yourself. We will return very soon. Thank you to the staff for really making our honeymoon so special. It was the highlight of our trip.

Room Tip: Il Pozzo- THE BEST ROOM!! We really enjoyed being on the bottom floor the best and we had easy acces...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villacicolina, Front Office Manager at Villa Cicolina, responded to this review, November 27, 2012
Dear Guest,

We cannot tell you enough how we are happy with your comment and how we are happy to have been a part of your honeymoon in Italy, we are very pleased that you enjoyed your stay at Il Pozzo suite which is one of the most favorite rooms by our guests.

Don't be late to come back and stay with us again, so make your flight tickets, prepare your lugagge and we are waiting for you......

All the best from Villa Cicolina

Sayed
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2012

Villa Cicolina is a beautiful 11 room villa set in the hills of Tuscany. The grounds and gardens are beautiful and the view is amazing. We had a gorgeous room that was spacious and charmingly furnished. The staff was attentive, available and very helpful. The food was delicious and beautifully presented. A waiter there by the name of Florian made our experience more enjoyable by his attention and service. The whole setting is relaxing and inviting. We stayed for four nights and loved it.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villacicolina, Front Office Manager at Villa Cicolina, responded to this review, November 5, 2012
Dear Sherry G.

Thank you very much for your very sweet words about Villa Cicolina, we feel very glad that you enjoyed your stay with us and we hope to see you soon.

All the best from Montepulciano

Villa Cicolina's Staff
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San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2012

A very nice villa situated at the outskirt of Montepulciano at the tuscan province of Siena.
The hotel is a restorated villa.
It is charming with great view and quiet ambience. Room were beautiful, food excellent.
The staff is extraordinary- polite, explaining and helping.
The cars parking is out side the villa's ground.
I recommend coming here if you want to taste Toscana and have some quite and amazing time.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villacicolina, Front Office Manager at Villa Cicolina, responded to this review, November 5, 2012
Dear Guest,

We would like to thank you for your nice comment and we are very pleased that you enjoyed your stay in our property..

We look forward to welcoming you soon and we send you our best regards from Montepulciano.

Villa Cicolina's staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Italy
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 21, 2012

Villa Cicolina is undoubtedly a gorgeous property, with beautiful gardens, a lovely pool and friendly staff. However it falls short of what it could easily be: an excellent property. Firstly, not all rooms are the same. We had two rooms, one on the top floor and one on the bottom (a suite). The top floor room was great: new, very big mattress, assortment of down and foam pillows, nice smell, chic decor. The bottom floor suite was very subpar: smelled a bit old and musty, with equally 'old' decor, an old mattress and pillows. Secondly, the staff is also hit or miss. On our first day we were greated by a very friendly and helpful german lady. We never saw her again as on the remaining days it was unclear who was manning the reception desk. It was mostly the owner I guess but he was not always to be found and you definitely lacked a sense of attentiveness in him. The cleaning and breakfast team were great though. Thirdly, breakfast was mediocre. The first day it seemed great, with a big selection of cakes and pastries. The second day we realized it was the same cakes as the day before. I think this property has much potential but unfortunately for the price I can't say it deserves the Very Good yet.

Room Tip: The Pozzo suite on the lower ground is not good.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villacicolina, Front Office Manager at Villa Cicolina, responded to this review, October 30, 2012
Dear User,
Thank you for your review. We take in serious consideration the feedback of our clients and we will discuss with our staff the content of your review. We are glad that you enjoyed the property as well as the attitude of our staff.
The villa is dated back to the second half of the 16thcentury, this is why all rooms are different from each other; the top floor room has furniture dated back to the XVIII century while the suite has furniture of the XVI and the XVII centuries and all rooms are furnished at the same time(there is a huge difference between old and antique).
Villa Cicolina has a total staff of 10 people of which 3 people working at the reception. This is a large staff despite we have a very limited number of rooms(11) in order to assure the maximum attention to our guests. The German receptionist is working everyday here, on your arrival she welcomed you, on the following day, she was working from 08.00 AM to 03.30 PM (we wonder how couldn’t you see her again? ) – from 2.00 pm to 10.00 pm there was another Italian lady at the reception. The owner did not stay at the reception at all in these two days. You may have seen him around the villa because he is taking care of the function of the services with the staff.
You said that breakfast seems to be great in the first day, in the second day you changed your idea because you found the same cakes. You are right because we prepare alternatively every two day homemade cakes in order to have at least one fresh and new cake per day. So it is impossible that you find exactly the same cakes in the buffet (anyway we will check if something didn’t work that time).
Thank you again for your feedback and it would be a pleasure to us if you want to come again at Villa Cicolina.
Best Regards,
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Additional Information about Villa Cicolina

Address: Provinciale 11, 53045 Montepulciano, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Montepulciano
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 29 hotels in Montepulciano
Price Range (Based on Average Rates): $$$
Hotel Class:2 star — Villa Cicolina 2*
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Also Known As:
Villa Cicolina Hotel Montepulciano

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