We visited a couple of alternative hotels first and their luke warm and surly greeting was what inspired us to move onto La Terrazza. There could not have been a greater contrast with the welcome we received from Roberto, the owner of La Terrazza. He is a force to be reckoned with - incredibly warm and charming - what a character! His 'Albergo' is almost as colourful as he is. From where he is located it is very easy to walk up the central square of Montepulciano or down to the lower restaurant-filled street. The breakfast was generous, as was to be expected from such warm hosts; and the room we stayed in was more like a small apartment, decorated in a traditional manner. Highly recommended if you want to stay some place where you feel truly welcome.