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All reviews boutique hotel parking place where breakfast is served an excellent host fantastic hotel our honeymoon large room living room breakfast was excellent breakfast each morning cakes albany minibar frescoes federica luggage tuscany
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Reviewed February 2, 2015

What an amazing hotel! The room was very luxurious. We chose the room with the steam bath . . . a GREAT choice!
The breakfast was very good and there was plenty of food. The staff was very kind and helpful. Do take into consideration the you'll have to go up a flight of stairs, so be prepared to carry your luggage.
Montepulciano is a great place to visit. The parking is a bit tricky since it's just outside of the city, so pay attention to the directions you're given by the hotel over those from your GPS. There are some great places to visit in town and a ton just outside too. The parking area is a quick walk from the hotel if you do want to drive anywhere out of the city.
A day trip to Montalcino is a great idea.

Room tip: Loved the room with the steam bath though from the looks of it, they're all great!
Date of stay: September 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank A_Gabor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 20, 2015

We stayed at the Albany Suite for two nights and we loved it very much. The view from the balcony (and the bedroom) is breathtaking and it has to be seen to be fully appreciated. It is far better than any photos.

The bathroom is huge and the disco down lights in the jacuzzi area are a nice addition. We all liked them, but my 9 year old son loved them so much that we had them on all the time.

Both the living room and the bedroom are large and beautifully decorated. The living room has frescos in the ceiling.

Breakfast is served in a beautiful lobby.

Parking is outside of the old city walls and it’s free. When you first arrive, I recommend parking in the hotel designated area outside the city walls (drive there as per their instructions), leaving the large luggage in the boot and then walking to the hotel to check in. It is much easier than trying to find the hotel while driving. When we checked in, we got a permit to drive through the old city and a map, and we drove to the hotel with no problem. On the way back to the car find and remember the position of the parking spots that are located on the street prior to reaching the hotel. Then, when driving with your luggage to the hotel you see that they are free, park there and take the luggage up the street. All streets are one way only, so if you pass the hotel and the short term parking spots are occupied, you will have to do another round around the town.

The minibar is free.

One thing we didn’t like was that the cleaning staff threw away our favourite plastic water bottles, which were drying to be used for the next refill. The same happened to the 50 ml bottle of their body milk which we hardly used and wanted to keep. It’s not a big deal, but the water bottles traveled to many hotels and no other cleaner thought them to be rubbish. Regarding the body milk, our experience is that an extra bottle is added without throwing away an almost full but open bottle.

Date of stay: July 2014
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank BeatainOz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 28, 2014

We came across this beautiful walled town when doing our research and just had to visit. Palazzo Carletti was right in the heart of town and in a beautiful old building. Melania made our booking easy and promptly responded to emails. Once we arrived we were greeted by Melania and given details of the town of where to eat, drink and do some wines tasting.
The tables were laid out beautifully for breakfast and there was plenty of food
Palazzo Carletti has nice spacious rooms.

When we booked we had no idea that the Bravo festival was to be held for the 3 days we were staying. The parades were magical the race with the wine barrels looked exhausting and this turned out to be a once in a life time moment

Date of stay: August 2014
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank mozzy65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 2, 2014

Location, location, location! There may be a couple minor details that almost made me give this beautiful hotel a 4 out of 5 but location trumps all. A true Palazzo right in the center of the most stunning town in Tuscany. We changed our itinerary 2 weeks before our trip and added a night in Tuscany (we were based out of Siena the other nights) and this turned out to be the highlight of the trip. First, the very minor flaws; our personal icemaker never worked and that was the only source of ice. Which is pretty scarce in Italy anywhere so no big deal. The breakfast was probably the lowest on the scale of all that we had on our trip but it was in a magical room in a Palazzo!!! The convenience of staying right in the center of town can't be underestimated. To be able to head out in any direction and within a few steps find a winery or tasting room and have a once in a lifetime experience! We especially loved all of the charming wine caves that every establishment in town seems to have. Don't miss Gattavechi at the "top" of the town. We had a charming time with Senora Gattavechi who poured us a few of her wines, let us explore the wine caves and also cut us a little board of cheeses as we chatted. She didn't speak a word of English so it was all pretty much pantomime but we believe she told us she is 88 years old! I must mention Melania at the Palazzo Carlotti. She was so sweet and charming and was very helpful.

Date of stay: August 2014
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank wineloverlisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 19, 2014

The Palazzo is extremely well placed in the old town, with rooms that are nothing short of breath-taking. Stayed in the Lepoldo; however, all of the rooms appeared large and comfortable. Each has a sitting area, vaulted ceilings and spa like bathrooms. We also found the service superb, with Melania providing most direct interaction. Free coffee, snacks, beer and water give it a very home like feel. Many great restaurants nearby. Some common room noise, but only once breakfast being served. We would definitely stay again and would pay the extra for the Albany suite, as its view is extraordinary. You would not regret the visit.

Room tip: If you can afford the extra cost, Albany Suite has legendary view.
Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank 140roberth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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