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“Nice rooms but awfull service!” 3 of 5 stars
Review of Hotel Rubens

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Hotel Rubens
3.0 of 5 Hotel   |   Via Torino No 10, 51016 Montecatini Terme, Italy   |  
Hotel amenities
Ranked #38 of 108 hotels in Montecatini Terme
Lyon, France
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
62 helpful votes 62 helpful votes
“Nice rooms but awfull service!”
3 of 5 stars Reviewed July 26, 2012 via mobile

We stayed there 1 night. Rooms are pretty good, modern design, average beds, nice bathroom, but the service is not just awfull, there is no service at all!
The poorest breakfast I've ever seen in a hotel.
I guess in this hotel there is 2 or max 3 employees, nobody to help you with bags, nobody to help you in the restaurant.
Overall I'll recommend this hotel, if you planify to rest here a night, not more.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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25 people have reviewed this hotel

Traveler rating
    5
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Stockton-on-Tees, United Kingdom
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 29, 2011

The location was convenient for both the Bus & Rail station. A walk of about 10 minutes into town and about 15 minutes to the funicular railway. No social life at the hotel for the solo traveller but plenty of cafes within 5 minutes for food and drink. Breakfast was essentially continental and perfectly adequate, unless you are one of those people who can only exist on "Full English Breakfast" and should stay at home. I could have complained about no English channels on the tv but why leave home if you want to watch tv. Would recommend the hotel more than the town.

  • Stayed May 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Top Contributor
54 reviews 54 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 20, 2010

We stopped here when driving from Pisa to Venice. The hotel met all our needs - parking, English speaking staff, walking distance (though a long walk) to town center where there are ample bars and restaurants. We had one of the best meals of our month-long trip at the restaurant we found - Impero Ristorante and Pizzeria. Skip the pizza - the tagliani with fruiti di mare was amazing, and very reasonably priced, and the service was excellent.

The breakfast at the hotel was a little below average (we'd read that in the booking.com reviews) but was enough and though we slept in, the staff had saved us each a croissant, which was very thoughtful.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Rubens

Address: Via Torino No 10, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #38 of 108 hotels in Montecatini Terme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Rubens 3*
Reservation Options:
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