You should obviously review a hotel on the basis of your experience there and it seems as if some visitors have not been satisfied with their rooms and/or the restaurant food. I can only say that, having stayed there for a week in mid October on an all-inclusive package deal with Newmarket, my wife and I were, overall, very satisfied with our stay at the Regina. The hotel itself is a throwback to more elegant times and was full of interesting architectural decoration/furniture etc. which was kept in good order. Yes (contrary to what someone has said) there are lifts and whilst the one from the reception hall was not the most practical it was certainly quite eyecatching and, in my experience, unique.
We had a large second floor room with a balcony which, unfortunately, looked out over the fire escape and rear car park. Of more concern was the noise generated by the occupants of the hotel to the rear of the Regina who were rowdy on a couple of nights until the early hours. I guess there's little the Regina can do about this. Other than that, we were very satisfied with our room and it's adjoining en-suite, although this was a little small in comparison to the room itself - but still more than adequate.
As far as the restaurant and food is concerned, I would echo what some recent contributors have said. If you go on an all-inclusive package to Italy, do not expect food served in the British tradition, nor, when the hotel is catering for, I'd say, well over 100 guests some evenings all eating at the same time, high class, haute cuisine food. Generally, the food was more than acceptable. We particularly liked the meat dishes, although the accompanying vegetable was, more often than not, boiled to death. Other courses were ok and it was nice to start each dinner with as large a bowl of salad as you'd want. Breakfast could have been a bit more imaginative but, again, no real complaints (the croissants were great!).
Of the staff, special mention should be made of the waiters who managed to serve so many guests quickly, efficiently and pleasantly, and, I guess, also the kitchen staff who managed to turn out such a large volume of food. And, in particular, the lady on reception - I guess that must have been Martina - who was very helpful, smiley, chatty and full of personality.
Just also to confirm what others have said; Montecatini itself is well situated for visits to Florence, Pisa, Lucca, Siena and the Cinque Terra (do take a boat trip here!) and the Regina is ideal both for the town itself and the funicular to Montecatini Alto (again, do go).
The only real downside to our trip was, unexpectedly to us, the mosquitos who seemed to be out in force wherever we went so take suitable sprays/creams/precautions. Otherwise, we had a most enjoyable holiday, with our Newmarket rep., Sarah, being very efficient and knowledgeable.
- Official Description (provided by the hotel):
- The Grand Hotel Regina is situated in the green adjacent to the thermal park of Montecatini-Terme and Hotel is a four-star hotel boasts 108 rooms equipped with all modern comforts, 2 restaurants, 1 bar warm and cozy, wi-fi in all the hotel 2 meeting rooms for meetings, our private parking located within the facility remains available to all our clients emphasizing the possibility of to park the bus without any additional cost (our parking can arrange until 6 bus). Our kitchen offers various types of menus, and is able to satisfy all your kind request. ... more less
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- Also Known As:
- Grand Hotel Montecatini Terme