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“Holiday” 5 of 5 stars
Review of Metropole Hotel

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Metropole Hotel
3.0 of 5 Hotel   |   Via della Torretta, 13, 51016 Montecatini Terme, Italy   |  
Hotel amenities
Ranked #48 of 109 Hotels in Montecatini Terme
County Londonderry, United Kingdom
1 review
“Holiday”
5 of 5 stars Reviewed October 10, 2013 via mobile

I spent 4 nights with my mates in Montecatini Terme in late September. A small but very very pretty; shops open most evenings, the bars, at least two with great music played live.
I slept at the 'Hotel Metropole, a hotel convenient to the center, delicious, well maintained in excellent Italian style.
In living rooms, great comfortable sofas and many board games, chess, checkers.
Food good and plentiful, breakfast with many things and richer than that found in the first hotel where we stayed one night.
The staff was very nice, just ask and was always available, as well as the receptiom lady who gave us lots of useful information and was very tolerant with us.
Overall, we were very good.
Council Montecatini Terme and this hotel for those who want to go on a trip to Tuscany.

Peter Button
--

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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110 reviews from our community

Traveler rating
    52
    23
    9
    13
    13
See reviews for
27
15
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Bradford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 1, 2013

Booked this with National Holidays 'Rome & A taste of Italy' and can honestly say yes there were parts of it that were tired looking, but also parts that were ideal and it did serve the purpose for our 7 day break. The rooms were basic but had everything (apart from tea making facilities) that we needed just to touch down, The location could not have been better, only 10 minutes from the centre and 1 to 4 hours to almost all tourist attractions. The breakfast was simple but enough, evening meals very basic so if you're expecting true Italian food you need to venture into the town for a true taste of Italian cooking. The owners and staff made you feel at home and very welcome, lovely people. Our trips included Florence, Pisa and Rome, all very beautiful places with the option of a tour guide which was money well spent. Day trip to Rome is a very early start as it a 4 hour drive but well worth it just need to plan what you wish to see. The Funiculare in Montecattini Alto is a must, this is a carriage taking you high up on the mountain to splendid views, where you can then venture onto a delightful scenic walk and eventually discover a tiny town with lots of cafe's,& restaurants, unbelievable. The carriage is every half an hour and cost just 7euros pp. Montecattini itself is a beautiful town with so much to see from Roman baths, to stall and markets to theatres, gardens , fabulous buildings, shops galore and lots and lots of restaurants and café bars, something to see at every corner or on the end of every street. We visited the town every evening and we still did not manage to see everything. Although a tiring journey with overnight stops in France this holiday was definitely a fabulous one, loved every minute of every place, definitely a must.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed September 1, 2013

I give this Hotel a score of one because this is the lowest score available on the register. We spent the best part of a week here thanks to National Holidays coach tours, and had it not been for a wonderful collection of people on our tour, this would have been the biggest nightmare in my travel history. To add insult to injury, the driver Lee, a dead ringer for Nosferatu,[honestly, look it up on the webb], decided to park up outside a beautiful four star hotel and then told us to go round the back to our dismal hotel. The only thing missing to add to this macabre hotel setting was thunder, lightning and rain. We were greeted by 'Stavros', who all week did not shave, wash or iron his shirt, or indeed has he been told of the virtues of washing, which on a positive note at least kept the house flies around him. A bit disappointing 'Lurch' didn't appear to take our bags, but hey-ho!!! When we went into our room I kid you not I could have wept. I thought I had walked into a time machine and regressed to the 1930s, Very old fashioned, very tired and very small. The room was dominated by Harry Potters' 'Vanishing Cabinet' wardobe, to such a degree as you couldn't open the large doors as they hit the bed next to it. And the food. My god, what a disaster. We only sampled one of the two evening meals, as the standard was shockingly poor. The breakfasts consisted of processed ham, processed cheese,[ some days, just cheese], burnt croissants, stale bread,[handled by 'Stavros' ughh], unripened fruit,horrible machine coffee and lousy machine juices. It would be kind and humane to mankind if this hotel was demolished and ensure no one else has to suffer such a shocking ordeal.

Room Tip: Avoid like the plague.......
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, OH
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 29, 2013

Stayed here in June 2013 with a tour group for one night. The air conditioning was poor, the bathroom moldy and the towels inadequate. The staff was quite friendly but this did not make up for the room condition. Many better choices in this lovely engaging town, which seemed quite safe and had many cafes and bars open with lively conversation.

Stayed June 2013, traveled with family
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Milano
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 14, 2012

I stayed at this hotel for 3 nights and it was horrible. The room was dirty, the food was poor. At breakfast we didn't get bread and water because they ran out of it every morning and juices were too sweet to drink. I will never stay at this hotel again!

  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed April 15, 2012

I recently spent two nights at this hotel as part of a large student tour group. The hotel is located on the edge of a park which holds the spa. The exterior and lobby promise pleasant rooms but unfortunately the rooms do not deliver. The rooms are cramped, the decor a leftover from the seventies, and there was an undeniable smell of mildew in the bathroom. The breakfast provided was horribly prefabricated and limited even by Italian standards. I would have given the property a worse review had it not been for the pleasant and helpful staff.

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petawawa
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 5, 2010

This hotel and its staff have loads of character. The only thing I didn't care for at this hotel was the food. Located about mid-way between Pisa and Florence, it is a good hour by train or bus to either city. The hotel itself was quite comfortable and clean. Beautiful view from our window and a large stone balcony off the end of the building. Hotel is locked up at midnight. Rooms were reasonable size for Europe, bathroom clean and relatively modern. Lobby is very lovely with lots of sitting space, dining room is a bit cramped and evening meals not so great. Breakfast was traditional fare, bread, butter, preserves, sometimes cheese and meat, juice, coffee. Montecatini has the atmosphere of coastal towns in the south of France. It's a beautiful town, but quite a ways from Florence. Easy to take the train to either Pisa or Florence. Buy your ticket from the machine at the train station and be sure to get is stamped (by the other machine) before you get on the train. We did have to hop onto one train without a ticket and just bought them on the train, however, if you do this, you take the risk of a hefty fine! Trains are relatively frequent, but can be crowded. About a 45 minute walk from train station to Leaning Tower (go straight as the road will let you out of the train station's front entrance and turn left INSIDE the city wall when you come to it).

  • Stayed April 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropole Hotel

Address: Via della Torretta, 13, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #48 of 109 Hotels in Montecatini Terme
Hotel Class:3 star — Metropole Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Metropole Hotel Montecatini Terme

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