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Astoria Hotel: Traveler Reviews

4.0 of 5
Viale Fedeli 1, 51016 Montecatini Terme, Italy
Hotel amenities
Astoria Hotel
Ranked #26 of 108 hotels in Montecatini Terme
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52 reviews from our community

    Trip type
Traveler rating
    25
    19
    5
    2
    1
Date Rating
Hessle, east Yorkshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Lovely hotel but beware of thieves...”
4 of 5 stars Reviewed July 31, 2012

Stayed with family for a week (7th-14th July) through Ingham's and had a wonderful stay. The hotel is in a perfect quiet location, a few minutes walk from the town and train station. The food was absolutely delicious, really good quality and generous portions. The silver service staff were very friendly too. The only thing I would say is keep ALL your money in the safe at all times, and do not leave any windows open, even at night. My mum and auntie who were staying in the room next door to me got robbed in the middle of the night while they were asleep, and quite a lot of money stolen out their purses. The thieves climbed onto the balcony, and in through the bathroom window. Apparently this has happened before, and security needs to be tightened, especially as it is a 4* hotel. Ingham's have been advised of this. Also, check your drinks bill at the end of the week before paying as we were nearly charged an extra 20 euro's for other people's drinks.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask MrsTurkey about Astoria Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham, United Kingdom
1 review
3 helpful votes 3 helpful votes
“What a lovely Hotel and Staff!”
5 of 5 stars Reviewed July 27, 2012

This is a charming older hotel set adjacent to a large park. It is quiet, and away from the noise of the town, but close enough to all the facilities. It is air conditioned throughout, which when we were staying was a big plus! Public rooms, the lovely pool and food are really excellent. Above all it is the charm and courtesy of the staff that is our abiding memory, Arturo at the desk and a wine waitress who actually can talk knowledgably about wines on the list. All the wines are Italian, no Jacob's Creek here. The night porter can even be persuaded to play many melodies on the grand piano.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Bob C about Astoria Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Nice location, nice room, but that's it.”
2 of 5 stars Reviewed June 30, 2012

We stayed in the Hotel Astoria from 23rd to 30th June 2012. We booked through Inghams having had a good experience of their hotels previously. The location and room were very good and the pool certainly helped a lot due to the unusually hot temperatures we had but that is as far as the good review can go. We booked half board and expected a certain level of food and menu as it is rated a 4 star hotel. Every single night consisted of a pasta course with a very limited sauce, repeated at least twice during the 7 nights we stayed. This was followed, every night, by meat and potatoes with no Italian influence at all. The hotel could also be classed as a fast food restaurant as well, every night the waiting staff made sure you ploughed through the 4 courses in less than an hour, frequently hovering over your shoulder and removing your plate before you had finished chewing your last mouthful. My partner and I are in our 30's and were expecting far more Italian food from a 4 star Inghams hotel. We actually resorted to eating out at La Cascina (excellent btw) so that we could experience Italian restaurant cuisine. Following this review I am composing a letter to Inghams complaining about their description of this hotel in their brochure. I would advise to avoid if you are wanting a taste of Italy.

Room Tip: Do not go half board.
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
Ask Simon W about Astoria Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Another wonderful stay!!!!”
5 of 5 stars Reviewed June 23, 2012

This was our fifth visit to the Hotel Astoria, and it won't be our last. We stayed for 7 nights this time, and things just get better each year! The food was even better than last time...make sure you stay on a Friday night for an excellent selection of fresh fish....superbly prepared and served professionally by their wonderful staff. Excellent wine list too, with a great choice of local wines. The Hotel Astoria is a great base for exploring Tuscany...there is even a train station in the village which takes you to Florence in half an hour!! Lucca, San Geminano, and Pistoia are even closer. Or, if you want to chill out by the pool, lunch is served in the cafe at the pool too! Yes, it's old world style, but that's part of the charm of this place. They keep the high standards of quality and service that are not aslways easy to find these days. A real Italian experience, in a family run hotel. Thank you again Mr and Mrs. Taddei, Enrico, Arturo, and all the great staff who, as always, took very good care of us.

Room Tip: Some rooms come with a balcony!
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask newyorkersEngland about Astoria Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Not up to 4 star standard”
1 of 5 stars Reviewed June 22, 2012

This review has been written on behalf of my parents who are not on trip advisor but wanted to air their views. They booked this Hotel through Inghams Travel for two weeks from 13th June to 27th june 2012. They sayed one night and left the following day. It is advertised in the Inghams brochure as a 4 star hotel and indeed seems to be well rated on here although recent reviews are scarce. My parents are an easy going well travelled pair of pensioners who pretty much take life as it comes. For them to walk out of a hotel the day after booking in, book a taxi to milan and then fly home at a cost of almost a thousand pounds is testimony to how bad they found this hotel. Indifferent staff, dirty, dangerous and tatty room, inedible food, dirty crockery and cutlery are just a few of their concerns. They have written a seven page letter to Inghams about this hotel. The rep from Inghams although pleasant enough wasnt very helpful and just sang the praises of the hotel without listening to any of my parents concerns, she offered them a free ride on some bicycles..great my mother has just had a hip replacement and a broken arm..yippee..All i can say is that if you are going to book this hotel...do some thorough research..my parents really wish they had....all in all the one night trip to italy has cost them almost £4000..x

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask welltravelled21 about Astoria Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astoria Hotel

Also Known As:
Astoria Hotel Montecatini Terme
Address: Viale Fedeli 1, 51016 Montecatini Terme, Italy
Region: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
#7 Romantic Hotels in Montecatini Terme
#14 Luxury Hotels in Montecatini Terme
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Astoria may not be for everyone! It is for individuals who enjoy a restful and quiet environment...It is for those who enjoy a "step back" in time, by providing you with service unheard of in these "modern times." Yes, this is Italy at its best! Once you've spent three days in this unusual hotel, the Hotel Astoria will become a part of your life, for the rest of your life! ... more   less 
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