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“One of the best snug 4 star hotels I have been” 5 of 5 stars
Review of Hotel Puccini

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Hotel Puccini
4.0 of 5 Hotel   |   Corso Roma 95-97, 51016 Montecatini Terme, Italy   |  
Hotel amenities
Ranked #2 of 109 Hotels in Montecatini Terme
Neu-Isenburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“One of the best snug 4 star hotels I have been”
5 of 5 stars Reviewed August 7, 2014

Kindly and cultural staff, excellent and accurate appearance, styled and unostentatious musical environment. Delicious high class cuisine. Enough close to the thermal springs and historical places. Admirations!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    126
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    12
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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limassol
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 1, 2014

The location of the hotel was convenient. My room was clean and everything worked nicely. Air conditioner was very noisy. The hotel was working on a tight budget as the manageress kept a tight control on expenses. For instance, towels needed changing but she refused to change them stating that they are only changed them every two days. The food is below average. One slice of meat which wasnt thicker than 1 mm!! Breakfast the barest minimal continental breakfast. Most of the staff is friendly and helpful but the manageress was rude on a number of times. These are hard times and this is a small hotel.
One of our group had requested a single room but was put in a room with one more person as the bathroom in the singe wasnt working and it still wasnt fixed even after 5 days!!
Montecatini is a beautiful area of Tuscany and would love to go again.

Room Tip: My room was facing the street and was very noisy if the window was left open. The windows are double...
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarajevo, Bosnia and Herzegovina
1 review
5 of 5 stars Reviewed July 7, 2014

I spent a very pleasant week with my husband and five years old daughter in hotel Puccini end of April this year. The hotel location was excellent providing a very good base for visiting Tuscany lovely places: Firenze, Pisa, Lucca, Siena, San Gimignano...Hotel staff was very friendly particulary a nice girl at the reception Steffy and a polite owner of the hotel. My daughter was looking forward to see Steffy any time we were coming back to the hotel from some of our day trips. And Steffy was very happy to spend some time with her each and every time my daughter came to the reception desk. Thank you Steffy! The hotel room was clean with a comfortable bad. Breakfast was OK, typical continental breakfast with many nice cakes and sweet breads even though we would prefer to have more wider offer with cheeses, eggs and some other food usually served for breakfast.
I would recomend hotel Puccini for the stay in charming Montecatini Terme and beautiful Tuscany!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

My wife and I stayed 5 nights at Hotel Puccini. We used this hotel as a base for our travels to Pisa, Lucca, Sienna. The hotel ownership and staff were incredible. They booked tours for us on short notice, recommended restaurants in the area that were great. The service was impeccable and the room that we were in had a balcony and was spacious. Everything was clean and the price of the room was the best value of all of the hotel rooms that we stayed at during our 16 night trip.

The room rate included breakfast. They have reasonable rates for wine during Happy hour and their on-site dinners are magnificent (30 Euro's per person). The staff made you feel as a valued guest-like it used to be. When we checked out, all of the staff came out to greet us and wish us a fond farwell. truly "Old School" hospitality and Charm.

We would not hesitate to go out of our way to stay at this hotel because of the value and service we experienced

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 20, 2014

I picked the hotel because of its high ranking on tripadvisor, but would say the hotel was average at best. The biggest problem was a very hot room - the air-conditioning barely worked at all and since the windows faced the noisy street, sleeping with the windows open was also difficult. The room itself was dark and a little tired. Breakfast was very average as well. The staff was very friendly, but I would not stay there again.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rolffischer, Owner at Hotel Puccini, responded to this review, June 22, 2014
Dear customer I am so sorry to read that your stay at Hotel Puccini was not very comfortable because of the failure of the air conditioning.

The AC centralized system is a modern and powerful one. Puccini's air conditioning unit was rebuilt in 2003 with the renovation works of the hotel.

Just wonder why you didn't simply inform our reception staff, they would have immediatly solved the problem.

On the occasion of a new visit of our city, pls. come back to us, you'll be our special guest at no extra costs

All the best to you and your nice family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marseille, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2014

This place is well situated for visiting Tuscany. The hotel is nice and cosy, everything is very clean and the rooms have been shined up lately with new beds among others (a great +).
Hotel personal very kind and helpful.
Only minus is the (obligatory) dinner which is plain and without interest. And we don't like to eat at fixed hours.

Room Tip: All rooms to the street are a little noisy but have a balcony.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 25, 2014

As a group the society (www.witchend.com) organised a trip to locations in Malcoms' book, Three Towers in Tuscany. These are my personal views. The Hotel Puccini was an excellent base for visiting Florence. The staff and management delightful. They were attentive and polite. The food was 'good to very good" for a group tour. I would not hesitate to recommend the hotel. The rooms were very clean and showers were excellent. Lighting in rooms could be reviewed.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Puccini

Address: Corso Roma 95-97, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #2 of 109 Hotels in Montecatini Terme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Puccini 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Hotel Puccini is located on the Corso Roma, the main city shopping Street and few minutes from Montecatini Railway Station. The Hotel Puccini breathes a puccinian atmosphere. The hotel is named after the famous Tuscan composer. He attended Montecatini assiduosly and here he wrote some parts of his famous works. The Hotel has been recently completely renewed. Every room is soundproofed, with a modern shower, central air conditioning which can be individually regulated, satellite tv, and WIFI internet connection. A cosy bar a kitchen run by the owners make this a clea, familiar and nice Hotel. ... more   less 
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