I stayed in this hotel for a week in August with my Mother. The hotel staff were very polite, patient, helpful and friendly. The rooms although a little dated were very clean (cleaned every day) and fresh towels were provided every day. The hotel is in a lovely setting close to a spa, a park, a market, various cafes and shops.
This is not a large modern impersonal hotel; it is a friendly small establishment with a lot to offer those wishing to experience Tuscany and its spectacular sights. The train station is within easy walking distance. There are some lovely restaurants. Montecatini Alto is worth a visit.
If you go on holiday to find something to complain about I’m sure you will find something. If you go on holiday to meet new people and soak in the local atmosphere you will really enjoy your stay. Thank you everyone for a great holiday. We will be back in the near future. I hope!