I had a nice large room, bedroom, sitting room, two bathrooms. Service was spotty.
BEWARE, they do not tell you that they have a serious problem with cat burglars, I woke up to one in my room, and he ran out the second bathroom balcony, only getting my companion's purse. The police, when we made the report say it is common and that they will climb to the fourth floor. The security guard was no where to be found, until I started ringing the alarm in the elevator. He insinuated it was our fault because our window was open (we were fairly high up). He said it shows on the computer. He said it a couple times. The following morning the lady at the front desk, also accused us of keeping our window open, and to use the air conditioning.
There is no warning to keep the windows closed, no note, no attempt at putting in a security device that lets the window open slightly for air (other hotels I stayed at in Tuscany let the window tilt slightly in from the top). I met one other person staying at the hotel who was at the same conference, and he too was ripped off, but he didn't wake up and they cleaned him out including computer, camera, money, etc.
Given that this occurred with me and the only other person I knew at the hotel, and given the attitude of the security and front desk, and given the complete lack of warning or other measures to curb the incidence of ROBBERS IN YOU ROOM WHILE YOU SLEEP, and concerning the police also says it happens all the time, I couldn't help but think that the hotel or at least some of their employees were complicit with the thieves.
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- Also Known As:
- Grand Bellavista Palace e Hotel