We stayed at the Cristallino for a week and whilst disappointed on arrival the staff made up for some of the shortcomings of the building by being helpful and hardworking.
The public rooms had obviously been refurbished and were generally good - check out the chandeliers!!
The dinners were ok - could have been much improved by not being plated - would have preferred to serve myself with vegetables etc. Breakfasts were bland and required more choice, fresh fruit and definitely better fruit juices.
The bedrooms certainly require refurbishment - particularly the carpets which were quite dirty - the rooms are generally tired but the bedding however was changed daily which was a plus.
The staircarpet was extremely dirty and worn to the point of being dangerous and should be avoided if at all possible.
- Also Known As:
- Cristallino Hotel Montecatini Terme