HI, first, we booked this hotel last minute for an exceptionnal pricing with Transat Tours in Canada. Our package including : hotel, flight, car rental, breakfeast and dinner.
This hotel is a 3*hotel in an City dating of beginning of 1900.
The city itself is not bad. Except the market street. This street is more like a kind of European Wildwood boardwalk.
The city is really used by few tourist group who stay one night or two with their bus group to explore Tuscany from this Tuscan central point.
(the city is located between Pise and Forence - 20 minutes from Lucca).
About Montecatini : all hotel in the city (whatever the category - are not really loke like charming... or history flavor - decoration around 1960 and 1970 seems the standard for hotel lobby and cafe or pasteria of the city (pink wall, old sofa, little old green...and really old lamp) But the street reserve for pieton in the city have a charm and the look on Montecatini alto is really nice. Montecatini Alto is really more charming then Montecatini Terme. The train station deserve Florence in less then one hours and train stop at each 30 minutes at Montecatini (except on the lunch hour from 11 to 1 p.m. (no train)) Lucca : 20 minutes run and Pise : 45 minutes
Also the highway A11 just pass to Montecatini and the hotel is maybe 5-10 minutes from the highway. (A11 also reach Florence (Firenze) Pisa and Lucca). But train is higly recommandable to Florence. (no parking and just walk)
The hotel outside is well maintain and is on a quiet street - in a neigboorhood full of other hotels in the same style.
The breakfeast is serve from 7 to 9:30 (limited choices of pastry, cheese, juices and yaourt) and choice of coffee, tea, hot chocolate. Fair
The dinner is serve from 7:30 to 8:15.... (it was a problem for us like we want to take our dinner around 9, at the return of our visit to Tuscany). BUT! The hotel is also affilated to Belvedere hotel and Nizza Suisse hotel where diner was continue to be serve until 9:15. We taked our dinner to those hotels instead of our hotel and also got free wine. (what was not the case at Giglio).
Also, Giglio including a free parking... but a very small parking. We only parked the first day at the hotel. We found parking in the street beside the hotel few days. And we parked at the other hotel (Belvedere) one day. But around 15 minutes walk.
The dinner was regular level (not bad, not tasting and wonderful! :-); but ok). You have a 3 services. First plate : soup or pasta ; Second Plate : meat (chicken, veal, grilled entrecote or steak or fish) and a choice of dessert. Also include : a kind of salad bar with oil and vinegar from italie
** Note : the only negative point about the dinner was the availability time and also the time of service..... too FAST!!!! you don't have enough time to finish the first plate.... and the second plate already arrived!
The room : small, clean and practical (basic decoration). In our case, the stop of the air conditionned during the night was not a problem, the room stayed very cool. The bathroom was large, but no shower glass or something to stop the water was a problem. ALL ROOMS ARE DIFFERENTS - some rooms are more recent renovations then other.
Our room problem was the location beside the stairs. The tour group leaving around 7 a.m. and make noise few days during our stay.
The reception was cold for people who not speaking italian.... but acceptable.... but not more! No explanations about the inclusion, you have to ask for everything.
About the web, we used the web and they did not charge us, just ask to the receptionnis. They also called to our next hotel to confirm few informations for us in italian and translate in french for our informations.
In resume : A good average hotel, no bad suprise, but no exceptionnal things.
We are satisfied (for the low rates we paid).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.