We stayed here with friends in early september, this hotel needs some serious work done on it, very dated and tired, although our room was small but ok with matching antique type funiture, our friends room next door was awfull, with old furniture, peeling paint on the walls and ceiling with damp patches, the towels and bed linen were nice but the beds were very hard. Breakfast was the most disappointing for a 4* hotel, the fruit juice although different colours tasted of nothing, there were no cooked options, cereal was basic, no fresh fruit only tinned and any bread and pastries that were on offer were very dry, one thing I really do not like on my breakfast table is a small bin to put rubbish in. I would not recommend this hotel. Montecatini Terme is a good base to explore Tuscany, Lucca is a must.

Old style nice 4 star hotel, nice garden, nice rooms, excellent breakfast, good wine.
Big nice bathroom with small shower (it looks that this become rule for Italy)
Internet works in lobby and garden , but not in the room.
Friendly staff (but not experienced to manage Internet connection in case of breakdown)
Not far from town center.

This is the first time to Italy for me and it is the most horrible hotel which I have seen. I don't think it even fits to be a 4 Star hotel. Maybe 1 star. The furnishings were old, lift was small. Room was an attic. There wasn't even a cupboard. Bathroom doors were those folding kind. The window in the bathroom couldn't even be closed. Telephone was dirty, ceiling was peeling, cracks on ceilings with water dripping, cracks on walls, exposed electric sockets, dusty bathroom, dusty/dirty flooring, wet patches on walls & ceilings. Worse of all, the room smelled pungent as it was near the swimming pool. It is not fit for staying at all!

Hotel is close to the city-center, have a swimmingpool on the roof where there also is sun chairs. It has 2 lifts to all the floors. Nice garden area with comfortable chairs.