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“Good location and nice atmosphere” 3 of 5 stars
Review of Croce Di Malta Montecatini GH

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Croce Di Malta Montecatini GH
4.0 of 5 Hotel   |   Viale IV Novembre 18, 51016 Montecatini Terme, Italy   |  
Hotel amenities
Ranked #20 of 109 Hotels in Montecatini Terme
Sydney, Australia
Top Contributor
85 reviews 85 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
48 helpful votes 48 helpful votes
“Good location and nice atmosphere”
3 of 5 stars Reviewed March 4, 2013

Got a good deal on this hotel through the supplier we were visiting. For what we paid the value was very good. Almost rated at four stars, but very good might be over-stating it a bit. A number of other reviewers have commented negatively on the staff, but the staff I dealt with were fine if not over friendly. The entrance to the hotel is very nice and I found the room itself to be excellent with a large bathroom and a good shower. Bed was comfortable and the view was good. I found the breakfast quite good, with a good pastry selection. I would have no hesitation recommending this hotel if you can get a good rate.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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183 reviews from our community

Traveler rating
    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Gothenburg, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2013

A very friendly hotel where the hotelstuff made the most to be the best support for our
first visit to Italy. They always took time to recommend some nice places to visit.
They were great with the kids aswell! Both funny and polite at the same time.
The hotel were nicely decorated with old funitures, we change our room once and got a more
modern room that was newly renovated. This room was super and had a high standard and
a nice view to the poolarea. This room was really great!
The poolarea very nice, so we spent a lot of time there enjoying the water and the service from the bar. You could order from the bar and the servants would bring it out to your sundbed.
City of Montecatini worth to explore. Lots of shops close by and several old spainstitutions that were nice to visit. We also took the old tram up to the mountain.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 16, 2012

Stayed for two nights. Great location, great city(montecatini). Nice looking lobby and main floor, But...... The staff was borderline rude at times, as if we were inconveniencing them. Chiara was the only one who was always smiling and seemed to enjoy her job. Hats off to her! Breakfast buffet was not so good, eggs yuck! Fruit cocktail canned! Was that cereal? I understand most of the rooms have been remodeled, not ours. Our room was in desperate need of an upgrade, from the paint to the carpet to the noisy a/c unit. So much potential here, I would start with the front desk staff and finish up remodeling those rooms.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kapaa, Hawaii
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 20, 2012

Very nice location next to a beautiful historical park, within walking to shopping and restaurants. Only disappointment was the reception staff. Everyone seemed so stressed and unhappy, even the guy who seemed to be the manager? (Chiara consistently was the only exception, and one other female whose name escapes me) Our Deluxe room, although grand in size, w/lg balcony overlooking pool, was obviously not upgraded yet. The hotel valet parking cost 25€? we thought was high, so you can buy daily street parking tix @ 8€ however, be prepared to get up early to put another day tix on your car. Breakfast was ok, again staff didn't make you feel very welcome. We chose not to have dinner there, as just trying to get to see a menu seemed like asking too much.
Martina & Ivana from the Thai Silk Spa were always cheerful, happy and accommodating, Spa facilities were very nice. A short drive away is The Funicolare (cable car) is a "must do" at sunset to the top of the Montecatini Alto. We enjoyed a great traditional Tuscan dinner at La Torre in the Piazza. We loved the town's driving proximity, 20 mins to Lucca, 40 to Florence. I would consider giving the hotel another try if ever visiting the area again. Hopefully, by then ALL of the rooms will be upgraded AND, all of the staff will be proud and happier to work in a beautiful Croce di Malta Hotel.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Centreville, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 24, 2012

The room we stayed in was probably a suite and had certainly been recently remodeled when I saw some of the other rooms in our group. The room was lovely, very large with 2 separate bathrooms and a shower in between. Very clean and a lovely balcony. The breakfast buffet here was average at best and somewhat disappointing. What appeared to be a can of fruit cocktail constitited the fruit in the morning. Good wi-fi, good location to center of town. Be sure to take the Funocular to the top of the hill and explore that lovely town!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 11, 2012

Stayed at Croce Di Malta Hotel in August and was soooo disappointed with our bedroom. We had upgraded to a deluxe room which was not up to the standard of a deluxe room. We stayed in room 510. It was at the very top of the hotel with patio doors leading onto a small balcony. The doors of the balcony did not feel very secure nor did the bedroom door. A member of staff entered our room without knocking while we were in the room. Very crude air conditioning which was very noisy but at least it blocked out the noise of other guests coming and going at night. There were no towels in our room and had to ask at reception for some and was greeted with a blank look. Reception staff were not very friendly and could not or would not give us any information about trips or local attractions. The food was adequate but not very appetising and the buffet and dessert were left uncovered with flies landing on the food. After talking to other guests we realised we were in the old part of the hotel-we were not given a choice of rooms when we booked the holiday. Monticatini is a lovely location within easy reach of the train and bus station. Would advise travellers to avail these services as they are half the price of the trips that are on offer. Easy access to Florence ,Pisa and other places by train which are pretty much on time. Leaning Tower is a must as is a trip to Florence where you can see the city on an open top bus.

Room Tip: Ask for a room in the new part of the hotel.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2012

Just back from a week in this very stylish town - though many shops and attractions were closed due to the August flight to coooler climes. On the face of it, the public rooms of Croce di Malta are achingly stylish (as part of an ongoing refurbishment) but populated by stylishly aching septagenarians. Probably a different clientele entirely in the cooler months. Our room (not yet refurbished) was clean, the bathroom was monumentally marbled and it had a whirlpool bath. However, as a family of 3 we would probably book a junior suite next time so we wer not The hotel is almost impossible to find in the Escher-inspired local traffic system, but the recepton staff were kind enough to email the traffic cops twice to save us a ticket when crashing the on/off pedestrian areas. As late risers we didn't get full value from the breakfast buffet, as it was not fully replenished after a certain time - and the small waiting staff seemd a tad frazzled by the end of service. Half of the room was given over to the large party of elderly folk, which meant a bit of a scramble for the remaining tables, which (perhaps understandably) weren't always cleared from previous diners. We ate out each night, and would heartily recommend a trip to Montecatini Alto for an al fresco meal in a beautiful square - but don't expect to park after 8.00pm. The Funicular railway is a good alternative at 7 euros return. The pool was lovely, but suffered from the usual staking of claims to loungers by towel. We will certainly return to Croce di Malta, and by then maybe all of the rooms will match the loveliness of the public areas.

Room Tip: Go for a refurbished corner room with a view towards Montecatini Alto over the park.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Croce Di Malta Montecatini GH

Address: Viale IV Novembre 18, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Montecatini Terme
#5 Spa Hotel in Montecatini Terme
#9 Luxury Hotel in Montecatini Terme
#18 Romantic Hotel in Montecatini Terme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Croce Di Malta Montecatini GH 4*
Official Description (provided by the hotel):
The Grand Hotel Croce di Malta is located next to the thermal park of Montecatini Terme, just few steps from the centre, the Spa and the shopping area. The 140 rooms (some of them with Jacuzzi) have air conditioning, telephone, Lcd tv, safety box.Two restaurants offer Tuscan specialities and local recipies; the Bar Lounge has a wide sitting area on the terrace; the Business Center has 6 Conference rooms furnished with modern technologies. ... more   less 
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Also Known As:
Croce Di Malta Montecatini Gh Hotel Montecatini Terme

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