We pick this hotel for a 4 night stay during May of this year because it has special offer at the time and because it suted our needs for a central position in Tuscany for exploring Florence, Sienna, Lucca, Pisa and Chianti region. As we were told that hotel has 4 stars we were very suprised when we got in our room, a superior one. The beds are too small, furniture out of date and really shabby but not in the positive wa, althought bathroom was spotless and cleaned in detail every day. Maybe 15 years ago that was 4 star hotel, but now I would give it 2 stars tops! We were dissapointed with the selection of food they served for breakfast, beeing dull and all the same every morning, dont try finding something fresh and healthy. No wifi connection available in the rooms, just the lobby and always with bad signal.
One bright thing was lady working at the reception named Andrea who gave us numerous uselful information about getting around Tuscany, where to find parking in Florence, how to see most of Chianti and directions to see Lucca, Pisa and Viareggio in just one day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.