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“una buona scelta” 5 of 5 stars
Review of Hotel Fanes

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Hotel Fanes
3.0 of 5 Hotel   |   Strada de Pece 5/b, 38035 Moena, Italy   |  
Hotel amenities
Ranked #35 of 42 Hotels in Moena
Bergamo, Italy
1 review
2 helpful votes 2 helpful votes
“una buona scelta”
5 of 5 stars Reviewed January 24, 2014

lovely staff, very flexible and helpful. we had some problems and arrived very very very early,, ( in the middle of the previous night, we were allowed to check in early, as soon as the staff arrived that morning. great food... loved the chef. very clean... everything you need! would def reccomend. fantastic location..not much else to say! I would absolutely return

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direttore H, Direttore at Hotel Fanes, responded to this review, August 10, 2014
Dear Guests,
we appreciate that your stay was very beautiful, and also the good food and cleaning the room. We look forward to welcome you in the future in our hotel.
With kind regards
Director and staff of hotel Fanes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 23, 2013

After reading the reviews, we decided to chance it and we weren't disappointed. The owner is not bad at all; I mean here he is depicted as an absolute pain, whereas what we found was a man passionately in love with his job and his hotel, a very hard worker with a no-nonsense approach. He was very accomodating with us - and very kind also to our small baby. As per general service, yes, I share with the others reviewers, it is truly great, the staff was helpful and always very kind.
We tried the newly refurbished spa is spotless; it is small but it didn't get too crowded, so we were quite happy.
We didn't get a room on the back of the hotel, so we probably got an outdated one: the shower floor was broken and only just about mended, but the furniture and carpet were absolutely fine. Only downside: there was mould on the window panel, a lot of it. We didn't report and we should have, but since we stayed just a couple of nights and were out most of the day to enjoy the snow we decided to leave it.
Overall I'd say the hotel is pretty good and certainly doesn't deserve so many negative reviews. Plus the price was great and far cheaper compared to other hotels in the same conditions. And please, let's not crucify the owner, he is really a great guy after all.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Fanes

Address: Strada de Pece 5/b, 38035 Moena, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Moena
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 42 Hotels in Moena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Fanes 3*
Number of rooms: 40
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