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“Nice little hotel” 4 of 5 stars
Review of Kappa Hotel

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Kappa Hotel
3.0 of 5 Hotel   |   Via Trezzo 8, 30174 Mestre, Italy   |  
Hotel amenities
Ranked #21 of 66 Hotels in Mestre
Certificate of Excellence 2014
United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
“Nice little hotel”
4 of 5 stars Reviewed July 31, 2013

Stayed here for a couple of nights on our first second visit to Mestre. The staff were friendly and the hotel was clean and comfortable. Our room was at the front though which we found to be very noisy. It is quite a long walk to the main centre of Mestre and for that reason we have chosen to stay in the hotel Vivit instead.

Room Tip: If you prefer a quiet room ask for one not at the front.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    53
    115
    37
    10
    4
See reviews for
81
75
13
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Centreville, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2013

We booked the Kappa Hotel at the last minute, as we decided to spend a few nights in Venice at the last minute. Little did we know that the big Fireworks show in St. Mark's square would have every B&B and Hotel booked in all of Venice.

Upon arrival to the Kappa Hotel, we were warmly received by the young lady working the desk. She was very helpful and accomodating in answering my questions about getting into Venice and getting around town. She made a wonderful recommendation about buying the 12 hour bus/boat pass,which we did. We had 5 people in our party and booked the "family room". It was clean, with a large bathroom. Crowded as you could imagine with 5 beds, but we were able to make it work and move around. The family room is near the balcony, and you could hear the people outside talking...up till about midnight..but after that it was quiet.

Breakfast is your typical italian breakfast: pastries, toast, jam yogurt, juice and my favorite Cappucino!

Location was great, just around the corner from the bus stop (25 minute ride into Venice) and again very helpful when booking transportation from the hotel to the Marco Polo Airport.

No complaints at all. Very helpful and accomodating and a good price .

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Debby C, Responsabile reception at Kappa Hotel, responded to this review, July 25, 2013
Thank You Mrs Jenny for Your kind words!
We hope to see You and Your nice family again in the future.

Ilaria & Staff
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Menges, Slovenia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed July 2, 2013

We stayed at this hotel for two nights just before May Day 2012. We originally contacted several hotels/b&b's in the area and opted for this one as they were willing to offer a discount on the original price to match other less expensive offers--good deal as we visited during tourist season in Venice. As pointed by other reviewers, the rooms and amenities are relatively small but they do suffice for a good night's rest. We enjoyed their breakfast but as fans of Italian cakes/pastries we may be biased there. A bus station is very close and it's an easy 20-minute ride to Venice. Above all praise is due to Ms Ilaria at the front desk as she was extremely cheerful and helpful--possibly the highlight of this otherwise very fair b&b.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

Clean rooms, direct bus to Venice. Service could be improved.

We stayed 2 nights and we needed to catch a 10am RyanAir flight from Treviso airport which is not in Venice. It would cost €100 to take a taxi there, so we booked a car to take us to Treviso for €60. However, it was last minute and we needed to print the ticket to show the driver. We asked the front desk for help and even though they had a printer sitting right there, they refused to help us, even saying "it's your problem, it's not my problem". Watch out for the woman with the dark hair, one of the 3 receptionists. She's extremely unhelpful.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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aersana, Responsabile relazioni con la clientela at Kappa Hotel, responded to this review, July 4, 2013
Dear Madam, thank You very much for You helpful opinion.

About the "not my problem - Your problem" the "dark hair receptionist" confirm that never she said that words; we believe in her, because being on training stage she's learning english too and at the moment she's not able to pronounce english words, except greetings....

The Hotel is a "Family running Management" and of course pretend to print at 11 p.m. your fly ticket (service not included in the price but of course free of charge and hopefully by our Guests appreciated...) could be difficult....

The early morning after this request certainly would be solved, considering the 10 a.m fly.

For last, if You ask for a taxi we call a taxi, if You ask for a rent a car we call for You a rent a car...without driver of course more convenient than a taxi.

Thank You again.

Best Regards.

Francesco & Staff
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2013 via mobile

The location is not bad. About 20mins bus ride from Venezia train station. It's better for backpackers as there's no elevator (only stairs). Breakfast was not fantastic but there's an excellent italian restaurant recommended by the receptionist nearby & a fruit stall which sells the freshest fruits. In general, location was not bad, service was good & most suitable for backpackers.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Roermond, Limburg, Netherlands
1 review
5 of 5 stars Reviewed April 12, 2013

Guys.. if you are willing to save some money but you still want to have privacy... this is your place. Is not luxury at all but has everything you need, internet, toilet, good and nice bed, and something important, normal breakfast is you are not a big eater...really easy to find, just take like 2 from mestre station *15 min... it is just 25 min from venece centrum... close by to Marco Polo airport, around 25 euros for a taxi... very nice staff and at last I would say go for it...

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Debby C, Responsabile relazioni con la clientela at Kappa Hotel, responded to this review, April 13, 2013
Hi Alexander....Thank You!!!!

Francesco & Staff
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Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 6, 2013

First let me say I ended up liking it, but settling in was a nightmare. Upon arrival two out of four lights in the room didn't work. The house staff fixed one, but after 6 nights here one of them still doesn't work. They DO have good hot water, and being a budget traveller that can be iffy in some places. However, at least in my room, taking a shower was virtually impossible. I am not a big person but the shower was so small that every time I moved some part of me knocked the shower handle and turned the shower off. I dropped the soap and literally had to step out of the shower to have enough space to bend down and pick it up. The shower also had a weird half door / half shower curtain rig. You also had to step up to get into the bathroom, a definite hazard at night.
Figuring out the electrical was like a Rubik's Cube. Which adapter for which outlet? Some worked in some outlets, but not in others. I plugged my iPad into one outlet to charge overnight and had success. Plugged it into another the next night and ended up with a dead iPad.
Good heat in the room, but could feel a little like an oven. Rather than try to figure out how to turn down the old radiator at 3 a.m., I opted to just open the window.
The smell as I entered the room hinted of mustiness and I detected mildew under the wallpaper. The wallpaper was also curling away from the wall underneath the window.
Some good things to note are that the room was a good size...bigger than those in central Venice, the price was very reasonable and, once I surrendered the idea of taking a shower, the ultimate impression was that it's a reasonable deal, clean enough, with a helpful staff, nice selection of things to eat at breakfast, and in a nice neighborhood.
A caveat to the aesthetes who have come to see the beauty of Venice...the trip to the Mestre from the airport, and then from the hotel into Venice will hurt your eyes. Keep your head down and read your tour book until you arrive at the Piazzale Roma.

Room Tip: They'll accommodate you if you ask for a quiet room, but specify that you don't want it next...
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  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debby C, Responsabile relazioni con la clientela at Kappa Hotel, responded to this review, April 7, 2013
In only one word and this time in italian... INCREDIBILE!!!

If you stay abroad You have to organize Yourself with adapter (that we immediatly gave You of course free of charge...); the Hotel electric system is completely certified by italian law and new...certainly different from american requirements (forbidden in Italy...) but I repeat in accordance with italian law and safety.

Maybe You never found a solution with Rubik's cube too...

Finally it was enough to ask the room's change, but it's easier to write after departure, isn't it?

During Your stay no complaints or "help me" received, except the adapter...

Using the word "Nightmare" about Your stay in our Hotel, You confirm to be not agreed at Kappa Hotel in the future.

Respect is very important for us.

Best Regards,

Francesco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kappa Hotel

Address: Via Trezzo 8, 30174 Mestre, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Mestre
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#4 Best Value Hotel in Mestre
#17 Romantic Hotel in Mestre
#18 Family Hotel in Mestre
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kappa Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
This small, beautiful house, renewed into a hotel from a typical venetian villa of the beginning of the '900 century , wil welcome you in a warm and friendly atmosphere.For those who choose not the historic centre of Venice but wish in any case to get a quick access to the centre. Its advantageous strategic position towards Venice as well the quietness of the residential area in which our house is located make Hotel Kappa at the same time a good starting point both to visit Venice of course, but also to give a look at Mestre city centre which is at least worth a visit for its old beautiful Square (Piazza Ferretto) and attractive shops and typical venetian restaurants. ... more   less 
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Also Known As:
Kappa Hotel Mestre
Kappa Hotel Province Of Venice/Mestre, Italy

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