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“Good location / bad location” 4 of 5 stars
Review of Hotel Plaza

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Hotel Plaza
4.0 of 5 Hotel   |   Viale Stazione, 36 | near Venice-Mestre station, 30171 Mestre, Italy   |  
Hotel amenities
Ranked #19 of 66 Hotels in Mestre
Certificate of Excellence 2014
Edinburgh
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Good location / bad location”
4 of 5 stars Reviewed May 25, 2011

First of all, a word of warning to all train travellers in Italy. If you don't get your train ticket stamped / franked before you board a train you could be in for a nasty surprise. You need to slide your newly purchased train ticket into a bright yellow stamping machine at/near the platform. This prints a date/time stamp on your ticket. No matter how short the journey or how cheap your ticket, you could br fined over £70 per ticket if you don't stamp. On a recent trip to Milan, my brother and his wife were caught out by this after having caught the train from the airport. The conductor didn't care that my brother had just come from a foreign country and didnt speak Italian or understood the rules of the railway service. She man-handled the couple off the train at the next stop and forced my brother to take out €140 from the ATM to pay the fine and threatened calling the police. The money went straight into the conductor's personal wallet and no receipt was provided. Keep your wits about you, don't sit in first class unless you have a first class ticket, and always get a conductor in the train to confirm that you are allowed to board the service. We boarded the express Rome train at Venice railway station to take us back to Mestre and were told by the conductor that we shouldn't really have gotten on the express service. She let us off with a warning because there was a rail strike that day and there was a skeleton staff working on the trains. After that scare we made sure the conductor confirmed before we boarded the Venice-to-mestre service.

At the airport:
Getting to Mestre from the airport was very straight forward. Near the airport exit after baggage reclaim you will see the clearly signposted kiosk which reads 'bus service to Mestre'. We were on a budget so were happy to take the transfer bus rather than the more expensive water taxis. It cost less than €10 per ticket. The bus service is regular and you catch it outside the airport - the platform number is clearly marked. Do remember to stamp your ticket before boarding the bus.

Mestre itself
The bus stop at mestre is a very short walk from the plaza hotel. The hotel is directly across the road from the train station that you use to travel into Venice for a single euro per trip.

During the day there's plenty of commuters and the place is generally pleasant enough. It's a different story at night. The area is quite diverse with a cultural mix of people of different ethnic backgrounds. It seems like quite a poor area around the plaza and you see some odd characters huddled in groups in the nearby park area. We didn't stay out to long after seeing the gang and also seeing the other groups of youths making their way into town via the road adjacent to the plaza. I don't want to make it sound like a bigger deal than it was. If you are comfortable coming back from Venice at a reasonable time and then sticking to the hotel restaurant for evening meal/snack (or the chinese restaurant just around the side of the plaza) then there's no problem whatsoever.

We made the mistake in Mestre of checking out the coach stop terminal at night and were followed by a drunk vagrant who took a lot of interest in us when we looked like we were about to take out a wallet to pay for tickets at the machine. I'm sure he would have tried something if he'd seem a wallet or purse.

The hotel
On the upside, you are not going to get a hotel like this, with modern, spacious rooms, for this price, in Venice itself. You are literally a ten min train ride out of Venice itself. The trains run very regularly.
We went for the club room - slightly dearer but lovely. High floor so no traffic noise. Everything was clean and tidy, good maid service. No milk cartons/tubs with the complimentary daily tea/coffee. I had to ask at reception for milk and they sent me to the attached restaurant for a jar of milk (which I stuck in the minibar fridge. There's a complimentary key-combination safe in the room. There's also free wifi. You just need to get a fresh userid/password every third day from reception. Comfortable bed. Nice breakfast if you like ham/bacon. The scrambled eggs seemed to be cold no matter what time we went for breakfast. Croissants were tasty and there was a basic selection of cereals. Fruit was ok. Tea and fruit juice also available.

Reception staff were friendly and spoke good English. Maid was also friendly and obliging. I think reception staff take pride in their high satisfaction score on trip advisor and it is mentioned in the hotel literature.

The hotel staff can provide you with a map of Venice. My advice is to ask for 2 copies as Venice is not the easiest city to navigate around. I managed to lose the map just when I needed it most and a backup map would have come in very handy.

Venice is an enchanting place and great to visit, but do keep your wits about you. Take precautions so you don't get pick-pocketed and be prepared to get lost on a regular basis as street signs are very confusing. It's also a very very expensive place to visit the a visit to a public loo coming in at €1.50.

Vaparetto is a good way to see Venice from the water. A one hour ticket is worth the money.

St Marks Square is where it's all happening. If you can afford it, drop by Harry's Bar near St Marks (home of the belini) for a cocktail - very atmospheric.

Gondola ride priced are hard to barter. Expect €150 for two people to have a 1 hour trip. Bridge of sighs was being renovated while I was there, but overall this is one of the most photogenic places in the world.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,195 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2011

We stayed at the Plaza, Mestre in the first week of May 2011. Its location is very convenient - it's across the road from the Mestre train station, which is the perfect staging point to get to Venice (10 min by train) as well as for trains to many cities in Europe.

The staff were friendly and courteous, and we were able to do an early check-in at 11.00 am. The room was reasonably sized for three of us, and the facilities were clean. Breakfast was included in the pricing, and was quite good. They have a nice restaurant on the ground floor with a good selection of food and wine.

  • Stayed May 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
1 review
4 of 5 stars Reviewed May 17, 2011

Comfortable hotel in very good location across the road from the main transport links which are quiet at night.

It was in the process of renovation though this is being done a floor at a time and in the day so did not get in the way while we were staying so some floors had new décor and others not cost of staying at hotel likely to rise after the renovation is complete.

Hotel has free internet and access computers available login “Hotel/Plaza” though really slow.

Genuinely good staff smartly dressed and cleaners very thorough, reception will provide helpful advice regarding where to go for a good pizza down the road since the hotels own “Soul” restaurant has extremely poor service and food try to avoid!*!*!

Room Tip: Front of hotel facing rooms on second floor....
See more room tips
  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 9, 2011

The hotel is bang opposite Venice Mestre station and hence can be very convinient to visit Venice. Just hop on to the numerous regional trains travelling between Mestre and Venice and in ten minutes you are at the Ferrovia water bus station. Catch a water bus to anywhere in Venice from here.
The hotel is absolutely a gem with large, spotlessly clean rooms and very friendly staff. You can actually buy your Venice train tickets at the hotel reception. The breakfast was great, actually the only hotel during our this trip to Europe which offered hot egg dishes for breakfast. The hotel also offers free internet.
The Soul Kitchen restaurant at the ground floor is also great, offering good selection of dishes at a very reasonable price.
Overall extremely satisfied with the hotel.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 3, 2011

This hotel is not so close to venice center you still have to take a train and then a vaporetto to see the sights. The hotel is clean and comfortable, but the staff is not helpful at all

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 2, 2011

This is my second time staying at the Plaza and I can not speak more highly of it. The rooms are bright, clean and modern. The inclusive breakfast is more than adequate. Infact the bacon at breakfast is amongst some of the nicest bacon I have eaten in a long time.

Location is perfect. It's 15 minutes to Venice or Padua and 1 hour to Verona from the train station that is directly across the road.... Oh and don't forget the free wifi throughout the hotel.

You can't go wrong staying at the Plaza!

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 23, 2011

Stayed in an executive room for four nights. Lovely spacious room and bathroom. breakfast was plenty. Located right opposite railway station, with trains running into Venice frequently for 1 euro. Perfect hotel to explore this Beautiful city.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza

Address: Viale Stazione, 36 | near Venice-Mestre station, 30171 Mestre, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Mestre
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#7 Luxury Hotel in Mestre
#13 Romantic Hotel in Mestre
#13 Family Hotel in Mestre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 226
Reservation Options:
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Also Known As:
Plaza Hotel Mestre
Hotel Plaza Province Of Venice/Mestre, Italy

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