“Great if you need a cheap place to stay in Venice. You get what you pay for....”
I am an American who was based in Venice for this past summer, so I am pretty familiar with this area. I booked this hotel for the last night of my vacation, since my company was flying me back to the USA from Venice. I will give you my honest feedback on both the good and bad aspects of this hotel. I booked the hotel based on location (it is directly across the street from the Train Station, which makes or extremely easy transit into the heart of Venice and all it's tourist attractions, and both Marco Polo Airport AND Treviso Airport) So that part is a huge plus. On first glance, once you step into the lobby, it appears to be a chic, modern hotel. Lots of metal, modern design. The elevator is also pretty slick. However, that is a facade, and where all modern touches END. On most travel booking websites, this hotel boasts pictures of that modern lobby, and even modern looking rooms. I would like to know where those rooms are, because my room looks like something from the YMCA. It's more like staying in a convent than a hotel. But I'm ok with that- all I needed was a cheap room that is CLEAN, and SAFE. This hotel delivered that on both ends. But Travelers beware- the pretty rooms you see on the website are NOT what you get at this hotel. In fact, their pics are pretty deceptive. Now here are my issues: I arrived in Venice on a Saturday night. Being the young, solo traveller that I am, I dropped my bags in the room and prepared to hit the city. I called up a few local friends who I met over the summer to meet up at my room so we could head out. They were not allowed past the front desk when they arrived to come pick me up. And once inside, they had to leave their identification with the front desk, which I found weird, and inconvenient. I came back from my night out at around 1:15 am. The hotel was COMPLETELY locked up, with all lights in the lobby OFF. I stood out on the street amongst the many homeless people walking around in front of the train station waiting for the night clerk to a) WAKE UP from his nap, and then b) Open the door. :-/. Once inside, I asked him for a wifi pass. These passes are good for 2 hours. When I checked in, the person checking me in assured me that when the 2 hours was up, all I needed to do was come down to the desk and get another one, ANY TIME I needed. So when my 2 hrs ran out, I went back downstairs to get another. I needed to make some calls home. The lobby had ALL lights out again. The clerk was asleep in the back office. (Again). After waking him up, I asked for another wifi pass. He told me that after 2am it is not allowed. I explained that I was told I could get one at any time and that with the 7 hr time difference, I needed to make some calls. He told me that if I needed wifi, I should "...stay at a 5 star hotel." Um, yeah. NOT IMPRESSED. Long story short- room was cheap (for Venice) centrally located and clean. However, it clearly had its drawbacks. If you are a young, active traveller who needs wifi, and goes out late when traveling, this hotel may not be for you. I think this hotel would be nice for travelers over 50 who just want a budget place to sleep after seeing tourist attractions all day. That's my opinion / feedback. Hope it helps in your decision making process.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.