I stayed at Hotel Venezia for two nights earlier this month with a friend of mine. We initially intended to stay in Forte dei Marmi, but by the time we started booking hotels, most had few rooms available. I am guilty of choosing the Venezia, and admit it was out of desperation and fear that we wouldn't find alternate lodging. I also admit that after staying at the Eurostars in Berlin and the Gallery Hotel Art in Florence, we were a bit spoiled, but when we arrived at the Venezia we weren't too thrilled. First, it's out of the way from where you want to be in the area. It's a bit of a drive from both the Forte city center and also Pietrasanta itself which is where the majority of the restaurants and shopping is. When I return to the area (which will hopefully be soon), I hope to stay in Pietrasanta, which I LOVED!
Back to the Venezia. The room was very clean and the staff were eager to help. They even gave us a great restaurant recommendation when one of our reservations fell through. But, it wasn't what we'd hoped for or expected. The WiFi doesn't really work well, at all, if ever. The hotel is frequented by many families with small children that may be heard crying and shouting at all hours. The room itself was not luxurious, not in the least bit. When we tried to check out early Monday morning we were forced to wait about 20 minutes because the front desk person hadn't started their shift yet. The Venezia was obviously not the right choice for two young, single women looking to have fun. For goodness sake we were told to keep quiet both nights we came in past two after clubbing! We weren't drunk or being loud, but apparently the sound of our heels on the floor disturbed the sleeping children.
In sum, we felt we paid too much for our stay considering what we got in return. So, if you aren't a family with kids, or if you plan to take part in the bars and restaurants in Pietrasanta and don't have a car, do not stay here! A tax ride into Pietrasanta is about 30 Euro, but parking is even more of a mission. Last tip: if you stay here and need a cab, don't let the front desk call one for you. They have a deal with a local taxi cab who charges about 5 to 10 euros more each way than any other taxi cab driver!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for having reviewed our hotel.
Our property is situated in Marina di Pietrasanta, 5 Km from Pietrasanta and 6 km from Forte dei Marmi as may occur on the Google map on our website.
I'm sorry it was the wrong place for his short stay, if you had contacted us, we would have gladly explained the exact location of our hotel and recommended hotels in neighboring cities.
I'm glad you have appreciated the cleanliness of the room and the friendliness of the staff.
As noted, we are not a luxury 4-5 stars hotel such as the Gallery Art Hotel Florence or the Luxury Eurostars Berlin (that's why we charge prices much lower), but we try as 3-star hotel to provide the best possible service to our customers (often entire families).
We always try to make of our hotel a place full of quiet and relax.
I'm sorry to contradict you, but it is absolutely false to say that our call taxi has a higher cost! If you want imply that we earn something from taxi drivers it is serious and offensive! In Versilia (small town) there are few taxis so we always try to call the most reliable that guarantee a safe and fast service, making only in the interests of our guests.
With best regards from Marina di Pietrasanta,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.