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“Excellent service in a smart hotel with a stunning terrace pool area” 4 of 5 stars
Review of Zen Hotel Versilia

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Zen Hotel Versilia
4.0 of 5 Hotel   |   Via A.Catalani, 63, 55045 Marina di Pietrasanta, Italy   |  
Hotel amenities
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service in a smart hotel with a stunning terrace pool area”
4 of 5 stars Reviewed June 10, 2012

We were on honeymoon and the staff treated us really very well. They were attentive and always on hand, even on the rooftop terrace to get you anything you needed. They were also generous enough to provide us with some bubbly and strawberries on our arrival as a welcome.

The hotel is in a great little spot, two blocks from the beach and about a 15 minute walk from the cluster of restaurants and shops. It's also close to the autostrade so you can easily take day trips out: we spent the day in Lucca (about 25 minutes away.)

It's best feature though is it's terrace pool. On one side are the alps, and on the other the sea.

The only negative point I could make would be about the restaurant. On our first night we thought we'd stop at the hotel and just have dinner there. The meal was actually very poor, and at 70 euros before drink it was by far the most expensive we had in Versilia. Much better to get out to one of the restaurants.

Again though if you don't feel like eating there, the staff will make recommendations and reservations for you.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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109 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Montreal, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 1, 2011

We just returned from a trip to Tuscany and stayed 3 nights at this hotel. We chose it because it is near the beach and less than an hour to get to the train to the Cinqueterre.
The hotel is really nice, recently renovated. The furniture and bathrooms are very modern and everything is clean.
The staff was nice to us. Parking and breakfast are included.
Overall, it is really good value for money in an area that is expensive.

Room Tip: You see the ocean on the 4th floor
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 10, 2011

Since we decided to travel with our newborn (1 month) son to Iztaly we were looking for an accomodation that would serve both: the needs of the parents ;-D to have a high standard clean and convenient Hotel with modern rooms and good service. AND: A hotel that would be kid friendly. to make it short: One cannot expect more.
It started with our early arrival (8:30 in the morning) and the stuff did not even think a second but gave us a room already that early even thogh normal check in starts at 2pm. Rooms are perfectly tidy, very modern, brilliantly equiped bath, tasteful furniture, spacious balcony with view on the carrar marmel mountains. Not to mention that they offered us to go to the buffet breakfast without extra charging this.
Breakfast is GREAT offering every day scrammbled eggs, a variety of homemade cakes, fresh fruits, homemade fruit saladcerelas, ham, cheese, a variety of different breads, yoghurts, fruit juices etc. etc. - basically everything one could wish .

Regarding children. The staff was so friendly they really showed that kids are not a "have to accept" but are VERY welcome. Without asking we got a babybed, they offer babyseats in the dining rooms as well as they have modern kid-seats for the (free of charge) hotel bicycles. Need hot water in the night. just a call and you get it...

On the roof they have a marvellous lounge (with pool) area which serves for sunbathing during the day and is changed to the hotels dining area (a la carte kitchen is marvellous!!! and very good price/value ratio) with a wonderful view to the near sea and the mountains.

Our car was parked in the garage and vallet parked and fetched there every time we came/went out - 24 hours!!!
When we left a 3 in the morning to avoid traffic in St Gotthard the night stuff was very very friendly offering us coffee and helping with the luggage...


So - in short: GO there - you will love it. We will definitley come back :_D

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2011

Stayed for 10 days in early July 2011 with my wife and our 1.5 years old daughter. Firstly, it's a very nice small hotel in an excellent location (300 m from the beach) which I would recommend to all who is considering Toscani. Nice new rooms, generally friendly staff. However there are a number of things that one needs to be aware of in order to manage expectations. Firstly, the menu in the restaurant is quite a narrow choice which i guess is okay if you come for 3-4 days but not longer, the quality is okay but not great. No room service (only breakfast), no food service in between hours. Secondly, smelly bathroom, kind of smell you get in old houses. Thirdly, wi-fi Internet is only available in the lobby area with extremely poor signal. This not what is advertised and I believe not good for 4 star hotel these days. And lastly, on the hospitality side - we felt really welcomed and cared for in the first 3 days, after that the staff seemed not to care much about services to us and new guests and especially Italian guests were given the priority - not what you expect for the nice price they charge. Annoyed me with charging 5 euros for a cup of hot water for baby food each morning delivered to the room. Otherwise great stay!

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2011

My wife and I stayed at this hotel for 3 nights to celebrate our silver wedding anniversary and were delighted with the hotel, staff and location.

Our room was stylishly furnished with a large balcony and the hotel staff were friendly and helpful.

The breakfast was very good and we particularly enjoyed the free drinks on the roof terrace on the second night of our stay.

We can't wait to visit again.

Room Tip: The best views are on the 4th floor.
See more room tips
Stayed May 2011, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North east, UK
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 6, 2011

We spent 4 days in this wonderful hotel. The staff went out of their way to ensure a calming and relaxing stay. Location wise it is 400 yards from the beach and the same to the village centre. Free access to the on site bikes allowed us to venture further a field.
A lovely touch was the owner taking us back to the station without a word of of a Taxi needing to be ordered.
The roof terrace was new and gave you a tremendous view of the surronding area.
worth a stay and every penny

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zen Hotel Versilia

Address: Via A.Catalani, 63, 55045 Marina di Pietrasanta, Italy
Location: Italy > Tuscany > Province of Lucca > Marina di Pietrasanta
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 58 Hotels in Marina di Pietrasanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zen Hotel Versilia 4*
Number of rooms: 44
Official Description (provided by the hotel):
Situated in the heart of the Versilia area, 400 metres from the beaches and a short distance from the centre of Marina di Pietrasanta. The hotel has been completely rebuilt in 2010, in a modern style with interiors of linear and sophisticated design. In the terrace roof you can find a Jacuzzi pool, solarium and summer bar. The restaurant offers a traditional Italian cuisine. Underground garage and bike rentals available at a charge. ... more   less 
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