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“Typical Italian Beach Hotel” 3 of 5 stars
Review of Hotel Excelsior

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Hotel Excelsior
4.0 of 5 Hotel   |   Via C. Battisti 1, 54100 Marina di Massa, Massa, Italy   |  
Hotel amenities
Ranked #13 of 37 Hotels in Marina di Massa
Wien
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
“Typical Italian Beach Hotel”
3 of 5 stars Reviewed September 5, 2012

If you are looking for the typical Italian beach vibe, then this hotel is a good choice. If you are looking for something more reserved, this is absolutely the wrong idea. Unfortunately, we were looking for the latter, booked last minute for one night and were quite dissapointed. The rooms are clean and, although not modern, in decent shape. The breakfast buffet is ok, not too many options but enough to fill your tummy. A definite plus was the omlet bar where you could create your own omlet, have it prepared fresh and served at the table. Generally the reception staff is very friendly, the staff is the breakfast room seems a little overworked but ok.
Regarding the beach, appartently there is a cooperation with one of the private beaches; so instead of paying 30EUR per day (umbrella, 2 chairs, one sunbed) you pay 25...not a big deal if you are there for a short stay. The beach is packed and overpacked, as a tourist you get the worst seat and if you try and lay next to the chairs you are kicked out.

All in all, decent hotel, horrible beach, overpacked town.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    24
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    16
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Nahariya, HaZafon, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed July 2, 2012

Nice hotel near the sea. It was a pleasure to stay there for couple of days.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Hill, California
Top Contributor
63 reviews 63 reviews
56 hotel reviews
Reviews in 41 cities Reviews in 41 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 28, 2011

Staff very helpful. Rooms are clean but very ordinary. View of the ocean in front of the hotel is spectacular. Street noise can be a problem, even on a high floor.

Room Tip: Get a room facing the ocean.
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  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento, California
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 10, 2011 via mobile

I was there for business and found the front desk very accommodating including providing a connection cable for the free wired Internet. Wireless is only in the lobby. Service in the bar area is spotty but I was there off season. Breakfast is just so so but edible. Surrounding area has several seaside tourist seafood restaurants. You need to take a taxi to get to where the good Tuscan food is.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 4, 2010

Room overlooking the sea with a balcony was perfect. Service was great and location fabulous. Good weather helped. Many things within walking distance-restaurants,shops, 6 gelato stores. Front destk hep was good and spoke English.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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New Hampshire
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 13, 2009

This is a lovely hotel, warm and helpful staff, great breakfast; TV is a little iffy and lighting could be better in the bathroom, but overall, it was quite good.

Stayed October 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 23, 2008

I stay here regularly on business. There is cable internet access in every room. It's a bit fiddly to set up but ask reception for their instruction sheet and a cable, follow the instructions to the letter and you'll be fine.

The rooms are spacious and clean with TV, Bath/Shower, Air Con and Mini Bar.

The hotel is easy to find from the autostrada and it has a good location opposite the beach. It has its own pool.

Breakfast is good - at least by Continental standards! Bacon and eggs plus an omelette chef, selection of pastries, fruit and juices - basically everything you need for a good hearty brekker.

Dinner at the hotel is good and there are also a variety of other good restaurants (as if any in Italy are actually bad!) nearby. The Bar (a Piano Bar) is very pleasant.

The staff speak reasonably good English and are helpful and friendly. I would certainly recommend the hotel for business travellers but would also be quite happy to spend a couple of nights here for leisure.

  • Liked — Ticks all the boxes
  • Disliked — The energy efficient lighting - know it's a great idea environmentally, but it's a lttle un-nerving when you are waiting for a lift!
  • Stayed April 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior

Address: Via C. Battisti 1, 54100 Marina di Massa, Massa, Italy
Location: Italy > Tuscany > Province of Massa Carrara > Massa > Marina di Massa
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 37 Hotels in Marina di Massa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 70
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