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“Nice” 4 of 5 stars
Review of Hotel Excelsior

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Hotel Excelsior
4.0 of 5 Hotel   |   Via C. Battisti 1, 54100 Marina di Massa, Massa, Italy   |  
Hotel amenities
Ranked #14 of 37 Hotels in Marina di Massa
Nahariya, HaZafon, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Nice”
4 of 5 stars Reviewed July 2, 2012

Nice hotel near the sea. It was a pleasure to stay there for couple of days.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    24
    38
    16
    4
    3
See reviews for
10
21
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Pleasant Hill, California
Top Contributor
63 reviews 63 reviews
56 hotel reviews
Reviews in 41 cities Reviews in 41 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 28, 2011

Staff very helpful. Rooms are clean but very ordinary. View of the ocean in front of the hotel is spectacular. Street noise can be a problem, even on a high floor.

Room Tip: Get a room facing the ocean.
See more room tips
  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 10, 2011 via mobile

I was there for business and found the front desk very accommodating including providing a connection cable for the free wired Internet. Wireless is only in the lobby. Service in the bar area is spotty but I was there off season. Breakfast is just so so but edible. Surrounding area has several seaside tourist seafood restaurants. You need to take a taxi to get to where the good Tuscan food is.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 4, 2010

Room overlooking the sea with a balcony was perfect. Service was great and location fabulous. Good weather helped. Many things within walking distance-restaurants,shops, 6 gelato stores. Front destk hep was good and spoke English.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 13, 2009

This is a lovely hotel, warm and helpful staff, great breakfast; TV is a little iffy and lighting could be better in the bathroom, but overall, it was quite good.

Stayed October 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 23, 2008

I stay here regularly on business. There is cable internet access in every room. It's a bit fiddly to set up but ask reception for their instruction sheet and a cable, follow the instructions to the letter and you'll be fine.

The rooms are spacious and clean with TV, Bath/Shower, Air Con and Mini Bar.

The hotel is easy to find from the autostrada and it has a good location opposite the beach. It has its own pool.

Breakfast is good - at least by Continental standards! Bacon and eggs plus an omelette chef, selection of pastries, fruit and juices - basically everything you need for a good hearty brekker.

Dinner at the hotel is good and there are also a variety of other good restaurants (as if any in Italy are actually bad!) nearby. The Bar (a Piano Bar) is very pleasant.

The staff speak reasonably good English and are helpful and friendly. I would certainly recommend the hotel for business travellers but would also be quite happy to spend a couple of nights here for leisure.

  • Liked — Ticks all the boxes
  • Disliked — The energy efficient lighting - know it's a great idea environmentally, but it's a lttle un-nerving when you are waiting for a lift!
  • Stayed April 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nürnberg
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2007

We stayed there for three nights. The hotel room (and bathroom) was very spacious with nice furniture and we had a nice view over the beach and sea (we did not have the direct seafront rooms with balcony). Breakfast was very good choice and quality (just refills of bread, eggs, etc. were not very quick).
Parking is available around the hotel, garage would have been 15 EUR extra. Internet access (in the hall) is free of charge.
Our package (with the German tour operator) included the beach service (1 parasol and 2 deckchairs) which was good as this is normally really expensive. We were surprised to see that the beach still has really old and uncomfortable deckchairs (sunbeds only at extra charge of approx. 6 EUR/day). I would not want to stay there in the high season when all deckchairs are occupied!
But for three days in the lower season it was ok. Same applies for the town, we missed atmosphere (and friendly staff) that we had found in other places.

  • Stayed September 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior

Address: Via C. Battisti 1, 54100 Marina di Massa, Massa, Italy
Location: Italy > Tuscany > Province of Massa Carrara > Massa > Marina di Massa
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 37 Hotels in Marina di Massa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 70
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