Judging from the reviews of this hotel we fully expected to find a charming boutique hotel..... well finding it was the first problem - there was no signage so after driving around the marina several times we happened to find it by accident.
The hotel is clean, very functional and completely devoid of charm. There is no artwork, no warm furnishings, no atmosphere whatsoever. It is not the sort of place where you would happily spend an evening drinking at the bar.
The pool looks great from the photos but what the pictures don't tell is that its directly on the main road and there is the constant noise of passing traffic - thank heavens for Ipods and headphones. They could do with investing in some decent loungers rather than the plastic variety with plastic mattresses - this was rather cheap and nasty and not what is expected from a 4 star establishment.
The hotel only serves breakfast, which to be fair, is a reasonable repast. However lunch and dinner will require a walk down to the marina (10 minutes) on the main road (with no pavements). In hot weather this is quite tedious especially the walk back which is uphill.
Our room was fine, although lacking in charm. The bed was large and very hard. TV had over 100 channels - not one in English!
The bathroom well appointed although for some reason the shower was hand held. Towels were very thin but adequate and the hotel provided all the essentials such as toothpaste, shavers etc.
The hotel is clearly trying hard but at this stage it falls well short of a good 4 star hotel in terms of ambience and service. The staff were especially nice and always trying to be helpful but I'm not sure that the hotel management have really understood the concept of top quality service. They could do with injecting some atmosphere, provide some lunch (especially poolside), have someone come round offering drinks by the pool rather than the guest having to walk dripping wet into the bar to order.
Having said that the little port is great, we were probably the only English people in town and it was a true Italian experience, including the nightly promenade down the the waterfront. Some good restaurants and some very average ones.
Would I visit again - definitely. Would I stay at this hotel again - very unlikely unless they upped their game and understood the difference between functionality and provision of an 'experience'.
- Official Description (provided by the hotel):
- The rooms and suites with free and fast Wi-Fi, fully renovated in 2011 with refined furnishings and carefully chosen colours, impress with their discreet luxury. Spacious bathrooms and lounges full of daylight with their own furnished balcony, create an atmosphere of coziness and relaxation Provided with all amenities the rooms are classed in Classic, Junior Suite, Junior Suite Major, with whirlpool bath and the Large Major Suite with a separated large living-room. Family rooms are available, ... more less
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- Also Known As:
- Swiss International Il Magnifico Elba Island/Marciana Marina, Italy