A group of friends had planned on staying for 3 nights but we liked the place so much that we stayed for a fourth night. We got the bus from Portoferraio to St Andrea and we rang the hotel from the bus stop and they collected us. So from the time we arrived at the hotel the staff couldn't have been more helpful and made us feel very welcome. Our room was fantastic and we had a very large balcony which had a great view of the sea. We took the local bus (once we had deciphered the timetable) and visited Campo di Marina & Marciano. I would highly recommend hiring a car as the bus service is quite erratic and there seems to be plenty to see on the island. The only negative about the hotel was the lack of choice for meat eaters - veal on three nights. Otherwise the food was great and the chioice of wines were really good.