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“Spectacular Honeymoon” 5 of 5 stars
Review of Hotel Maximilian

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Hotel Maximilian
4.0 of 5 Hotel   |   Localita Val di Sogno 6, 37018 Malcesine, Italy   |  
Hotel amenities
Ranked #9 of 73 Hotels in Malcesine
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Spectacular Honeymoon”
5 of 5 stars Reviewed December 17, 2012

Our two week honeymoon at the Hotel Maximilian (Malcesine) in June 2012 was spectacular! I had read reviews on here before booking and many had commented that, although it was their honeymoon they hadn't been upgraded, so we weren't expecting anything. Imagine our surprise as we're led up the spiral staircase, follow it around and in to the first door on the right to an outstanding suite. Huge floor to ceiling windows looking out over the lake, 2 balconies, whirlpool bath with a lake view, lovely living area, double hight beamed ceiling...it was absolutely perfect.

The hotel is gorgeous. We wanted to be right on the lake, rather than up one of the mountains, but also wanted to be away from the road that runs all around the shore. As the Maximilian is on a small peninsula, it is away from the busy road. The outdoor pool is set in a lovely garden area with plenty of loungers and umbrellas for shade. The pool was a little cold(!) on the first couple of days we were there but as the week got hotter the pool was actually a brilliant way to cool down. There is also a really warm indoor pool. The pool bar did a selection of things for lunch along with icecreams and really good iced chocolates! The staff in the bar were wonderful and so, so helpful.

The hotel has a brilliant little spa, which doesn't seem to be mentioned much in the other reviews. On the second day I thought I'd just try it out with a half an hour back massage and it was so good I went back for another 3 treatments! The lady was lovely, friendly and absolutely excellent. It's the best massage I have ever had! When we were there she didn't seem very busy at all and I just went in in the morning to book a time for later or, on a couple of occassions, went straight in for a treatment. I imagine that as they get further in to the summer it would be busier so it would be worth booking a treatment as soon as you can to make sure you get in. There is also a hot tub overlooking the lake which is really lovely. You just get a token from reception and they add it to your bill.

We stayed on a bed and breakfast basis but did eat in the hotel on a couple of evenings. The breakfast is good and the staff are very friendly. It was quite handy for us being able to see the dinner menu in the morning as it meant we could pick whether to stay or go out. From the menus we saw, the restaurant seems to follow the same formula every day so we preferred to eat in Malcesine most of the time. Our favourites were 'al Gondoliere ristorante' (Piazza V. Emmanuelle, 6) and 'Mignon' (Via Bottura 28). We ate in the hotel for the first couple of evenings and once in the second week - each time the food was excellent. The restaurant does lack atmosphere and they do seem to rush you through the food but when we asked the waiter to give us 10 minutes between courses he was perfectly happy to do so. We were asked to come later in the evening as they didn't have space for us before eight, which I thought was a little odd, but it was fine for us. The bar area and balcony are really nice and we had some excellent cocktails and hot chocolates there after a day out.

The reception staff are wonderful. One booked a trip to the Dolomites for us (well worth doing, it is so amazing up there and the tour guide was brilliant) as well as another giving us all the information about the bus to and from town. The walk in to town is lovely (you go up the little hill then turn left after the shops then down a steeper hill, then it is a flat walk around the lake in to town) with beautiful views of the lake, castle and mountains beyond but it does take around 30 minutes at a leisurely pace so we tended to get the bus in to and back from town (only takes 5 minutes, if that). There are restaurants along the lake walk and a few benches to sit and admire the view or have a little rest.

Along with our trip to the Dolomites we went to Riva and Limone (just buy your ticket for the boat from the office at the harbour), up Monte Baldo and to Malcesine Castle. There is also a nice walk along the lake in the other direction. The rest of the time we relaxed by the pool, sipping ice cold drinks and listening to the lake lapping against the shore.

This really is a wonderful hotel, with friendly staff and excellent facillities. We cannot thank them enough for making our honeymoon so perfect and will definitely be going back one day!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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144 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Falkirk, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2012

We went to Malcesine to get married and stayed at hotel Maximilian. The hotel was beautiful and very clean. We got an instant upgrade because we were getting married! Staff were excellent the entire holiday. They also gave us a bottle of wine on the on the day of our wedding, which was very kind.
The food was out of this world, not one bad meal. We would stay there again if we ever went back to Maximilian!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2012

We have just returned from 10 days half board in this hotel and it unfortunately it did not meet our expectations. We booked this hotel through our travel agent who advised us that it was their best and one of the nicest hotels in the locality and would be ideal as our choice for honeymoon. We took their advice and were prepared to pay a higher premium over other hotels as it was such a special occasion. On arrival we were shown to the annex Christina which is separate to main hotel building. Our room was very basic with two single beds pushed together, two separate duvets, only one small armchair and a very small tv. The bathroom was small with no bath however the power shower worked adequately. The balcony was small and shared with adjoining room. However the main disappointment was the high level of noise heard from room to room and also from the cleaning of adjacent rooms early in mornings, particularly the banging of drawers, cupboard doors and especially from the banging of the doors from the cleaning cupboard which was positioned right outside our room. After a period of time we requested to be moved to another room in the main building however we were advised that this could not be facilitated as the hotel was fully booked - we found this strange as guests seemed to be constantly checking in and out throughout our 10 day stay. Other elements of the 4star plus hotel that disappointed us include no iron or tea and coffee facilities in the room and having to pay extra for use of the whirlpool and tennis courts. It is worth noting that both the indoor and outdoor swimming pools are fairly small compared to other 4star hotels in the vicinity. Aspects of the hotel that we did enjoy include the food - the breakfast was plentiful and the evening meal was of a very high standard. The staff were very polite and helpful. Overall the hotel is a lovely complex with great food, however we found the bedrooms basic and noisy and the hotel a little dated. For the price we paid for this hotel, we are disappointed with the overall hotel experience as it did not live up to our expectations as a four star plus hotel that is meant to be one of the best in the locality.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow lanarkshire
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 26, 2012

We stayed for one week, on a half board basis. The hotel is situated beautifully overlooking the lake. Our room was spotlessly clean, well serviced and had a balcony overlooking the garden and the lake. It's a lovely lake-side walk, about
20-25 mins, into Malcesine which is very picturesque. Ice cream from Dolce Vita is a must.
The food was excellent with plenty of choice. Breakfast is served on the terrace and always included a delicious fresh fruit salad as well as all the other things you would expect from a 4 star hotel.

We intend to go back next year.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 19, 2012

We stayed at this hotel last week for 7 nights for our ruby anniversary. Although we booked very late we had a beautiful big, light modern room. Huge windows opening onto a balcony with two cane chairs & coffee table. The bed was made up of two singles pushed together with a duvet for each bed. We like a firm bed but this was hard and took a few days of aches and pains to get used to it and one pillow each. The bathroom was big, very clean and had an impressive looking jacuzzi bath (which we did not use so cannot comment), a large walk in shower with great pressure and an adequate supply of toiletries. A lovely touch was a large waterproof bag for each guest containing a blue towel for swimming, a white dressing gown for walking through communal areas and flip flops. A small hair dryer was also provided. NO TEA & COFFEE facilities in the room which seems to be the norm. 

The dining room was brightly lit at night and consequently had little atmosphere. Our 'romantic anniversary dinner' was not, nor was it acknowledged in any way. Ants were also regular guests in our part of the dining room. The bar area and outside terrace were more atmospheric with small lights on the tables. Guests were allocated a table on the first evening and had to use the same one every night. Most of the waiting staff were nice, all were efficient. The menu listed firstly "a gift from the kitchen", then three choices of starters and three main courses, two vegetables and salad. The salad selection was basic. We compared menus daily with my sister staying in the nearby Excelsior Bay Hotel and they were almost identical except they had a much better salad bar. Incidentally their tables had small lights on at night and looked very inviting and romantic. They also had live nightly music on the terrace overlooking the lake. 

Breakfast was on the outside terrace overlooking the lake & mountains which was lovely. Food was normal continental fayre with the addition of scrambled eggs and sausages. Tables were not allocated at breakfast so you could sit anywhere.  The waiter who took the 'choices' for evening meal is worth a mention as he was really nice and made you feel welcome.

The indoor pool was warm and the same depth all round. There is a small gym next to the indoor pool which we did not use (we were on holiday after all) the grounds are beautiful with plenty of sun loungers to go around. You would be forgiven if you were tempted not to leave the hotel for your entire holiday, you could have a very relaxing time but you would miss so much.

The walk into malcesine is beautiful and is about a 30 minute stroll (we did make it back in 20 one night as the  last bit near the water treatment area and alleyway up to the main road was a bit daunting in the dark) maybe living in London too long makes us wary of dimly lit alleys and it did provento be safe, although we only did it once. On day three we discovered (for ourselves) the wonderful tourist bus for €1 per journey, it leaves at 15 minutes past each hour (on the mini market side of the street) to Malcesine and takes just 3 minutes!!! To return It leaves Malcesine ON the hour until 1:00 am. Warning, watch out at all bus stops & ferry stops, if you think you are in a queue, no matter how long you have been standing in the heat, even when you are atbthe front others literally barge in at the last minute and get on first. The force of it took us completely by surprise and is hard to believe. I think it just offended our sense of 'fair play' which afterall, is what queuing is all about. If you are not careful  you can end up at the back & not getting on at all. NB we got a taxi in to town one night at a cost of €9. We took the ferry to Limone on Tuesday (market day), and buses to Riva which was really worth a visit, and Garda also lovely. Tip: Buy return tickets on the day from the small newsagent right next to MINI MARKET on the main road (not the one next to jolly discount supermarket) and insert ticket into machine next to driver when you get on to validate it. It's cheaper than buying on the bus and less hassle.

There is a single (beautiful lake view) road from Riva in the north to Verona in the south and buses can be delayed due to any minor hold ups on that road so the timetable is best used as a guide only but well worth the journey. Also buy tickets in advance for Monte Baldo and skip the main lines. We got ours at the tourist office for €19 and they have a handy tip for entering. Or get a combined castle & Monte Baldo ticket which is also good value as entrance to the castle alone is €20.

In summing up, the hotel was good but I really wish for our first visit to Lake Garda we had stayed in a more central hotel like Hotel Vega which looked great and has the best position right in the centre or hotel Excelsior Bay which, appears to be nowhere near as luxurious as hotel Maximilian and their rooms can be darker & smaller, is in a great location and has a good atmosphere or the Hotel du Lac which looks nice, is also within a comfortable walking distance of the main centre and does not appear to make evening meals compulsory. There are so many lovely restaurants in Malcesine to choose from it is a shame to feel tied to a hotel so far out of town. Reading previous reviews the journey into Malcesine at night does not seem to be a problem to others so maybe it is just us. We are off to Rome next week and can't wait to experience Italy again.

Room Tip: Book early for choice of better rooms. We had room 58 on 1st floor with an amazing view of val di so...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2012

Aug 2012; 2 weeks stay; this is a four star hotel on half-board basis. We were myself, wife and 12 yo daughter. The hotel siting is just wonderful with the dining & breakfast areas and the majority of rooms overlooking the bay of Val di Sogno, a hive of activity thanks to the Stickl school of sailing operating towards the other side. We enjoyed a spacious room at 1st floor level with a balcony - the view is cast onto the steeply rising sides of Monte Baldo with the bay nestling under them.

The room was very comfortable with blackout curtains able to hide the arrival of the morning! The en suite was very good and even sported a bidet. The towels (plus beach towels provided) were changed daily and there were towel robes and flip-flops for roaming around the hotel to improve on semi-naked bodies inappropriately scampering to the garden, pools or lake.

The breakfast was in my humble opinion, excellent. Plenty of fruit juice, choice of fruits, scrambled egg and sausages in tomato sauce always at the ready, other cooked items available to order, bread/rolls/toast and jams, honey, cheeses and meats to suit your taste. All this to be enjoyed from the balcony in the fresh air overlooking the bay.

The dinner was excellent fare in unmistakable Italian order. Antipasto, pasta/soup/fruit juice course, main dish (one meat choice, one fish choice or vegetarian) and dessert. As your choice for the meal is collected at breakfast time, don't expect a long wait between courses. Some may regard the meal as hurried but I would say it was simply excellent service.

Staff: warm friendly and efficient - to a tee. I have read earlier reports questioning some staff behaviour. Well these members of staff simply were not at this hotel. They were so pleasant I can only wish them well and hope their efforts bring great success to the hotel.

Facilities: we noted a large stack of books should you fall short on your visit. Pools: 2 of them, neither very big but both were appreciated by ourselves and our fellow guests. Also an outside spa bath/jaccuzzi. However, the lake was our swimming ground and how luxurious it was. The hotel has a jetty from which you can avoid the somewhat slippery stones around the edge of the lake but also the "beach" made the lake very approachable. (Many people preferred to use slip-on water shoes which are available throughout Malcesine.) We used the tennis court the once - it is good enough but the weather was a little hot to use it better. The gym is extensive, from the plug-in sorts to the benches and presses. We did not use the beauty treatments but no doubt they're as good as the rest of it. (Forgive me if I have left any other facilities out.)

Local noise: almost none! The road is far enough away to hear only muted background noise.

Anything else we would have preferred: the rooms have a stocked fridge but we would liked to have had tea and coffee making facilities.

Room Tip: We liked our upper floor bay facing room - possibly better for catching a breeze, too, than a ground...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biddulph, Staffordshire
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 29, 2012

I so wanted to love this hotel as we were celebrating our ruby wedding.We paid for a room upgrade and were not disappointed,we had a fantastic view of the lake from our terrace.The rooms are average with little in the way of luxury.We found that although they were clean the housekeeping was not good and our floor was swept once during our 10night stay.on one occasion the left our bed with just the nylon mattress protector for us to sleep on.The staff are helpful and polite .We ate in the restaurant every night the food was good but the choices were limited.Wine is what you would expect for a four star hotel the house wine is £20 a btl.We paid £2900 with Thomas Cook for our 10 night stay and when the transfer bus dropped us off at the top of the road and we had to pull our luggage to the hotel we were not impressed.This is a very average hotel and you can find better for your money.

Room Tip: Room 2 is on the ground floor next to the lake
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Maximilian

Address: Localita Val di Sogno 6, 37018 Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Malcesine
#2 Luxury Hotel in Malcesine
#15 Romantic Hotel in Malcesine
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Maximilian 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Maximilian Hotel Malcesine
Hotel Maximilian Malcesine, Lake Garda, Italy

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