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“fantastico” 5 of 5 stars
Review of Hotel Benacus Malcesine

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Hotel Benacus Malcesine
3.0 of 5 Hotel   |   Via Gardesana 148 | Loc Val di Sogno, 37018 Malcesine, Italy   |  
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Ranked #3 of 73 Hotels in Malcesine
manchester
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“fantastico”
5 of 5 stars Reviewed June 9, 2014

this must be the friendliest hotel I've ever stayed in. Roberto and staff really helpful, always happy and greet you with a smile.
Pool area lovely and quiet even though hotel is just off main rd. 2 supermarkets nearby bus stop 2 mins away. Lovely walk along the lake to malcesine centre. Everything you can want.
will definately return to this hotel.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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321 reviews from our community

Traveler rating
    279
    38
    3
    1
    0
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98
152
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Brighton, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 6, 2014

We had a great 6 night stay at Hotel Benacus. Roberto and the staff are just as friendly as all the reviews say - they always greeted us with a smile and helped us with local info and booked us a lake side table in a popular restaurant for our last night.

The pool and seating area is lovely and secluded from the road, and is a lovely place to relax.

Despite me being 5 months pregnant we enjoyed the 20 minute stroll along the lovely lakeside path into - and home from - the town most days and evenings (it feels very safe at night). We caught the tourist bus a couple of times for a euro and it only takes 5 mins into town/back to the hotel.

The rooms are spacious and clean and the beds are comfy.

This is a great hotel for couples and families who want to chill out away from the hustle and bustle during the day but still being able to get into the main town easily.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

Wow, what can I say?! Roberto and the team at Hotel Benacus really made our stay in Malcesine extra special. We received a warm welcome and were given lots of information about how to get into town, where to eat, day trips etc and they were always happy to answer our questions. the room was excellent value and Roberto booked our transfers from the airport which were also reasonably priced. We stayed in a triple room with a balcony which had a large bathroom and everything was spotlessly clean. There was an English speaking film channel on the TV which was handy just to have on in the background once we got back in the evening. When we realised we had brought the wrong adapter plug with us, one of Roberto’s team loaned us the correct one. The breakfast was standard for that part of the world with meats, cheeses, breads, fruit, croissants, cakes but you could also boil your own egg which was a novelty and the lady in the breakfast room was very friendly. The only thing which could have improved the breakfast was if there was fresh orange juice available- I couldn't drink the stuff out of the machine. The pool area was a lovely and tranquil space to relax. Malcesine town is only about a 20 min to half hour walk from the hotel but it is a beautiful stroll along the lake. Malcesine itself is picture perfect with cobbled streets and a castle and you can also take a trip in a cable car to Monte Baldo. We also did a day trip to Verona which did take a while on the bus but we felt it was worth it and a boat trip to Limone which was lovely which took about half an hour from Malcesine. We had a fantastic stay and if you are thinking of going, I would say just book it!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leigh, England, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 3, 2014

We stayed at hotel Benacus for our wedding at Malescine castle May 2014. It's not in the centre of town but don't let this put you off it's an absolutely stunning 15 - 20 min walk along the lake or there is a bus ride every hour for older guests. This has to be the most friendliest hotel I have ever stayed in Nothjng is too much trouble for Roberto and his staff from the cleaners Roberto himself I cannot praise them enough. They also went that extra mile on our wedding day with lots of little touches which made it even more special. If you are looking for a hotel in Malcesine pick this hotel you will not be disappointed!! We will definitely be back along with most of our 30 strong wedding party sometime in the near future.

Stayed May 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Very well situated within walking distance along the Lake from Malcesine, the hotel was clean and staff exceedingly friendly, excelled only by the manager Roberta himself. Nothing was too much trouble for guests as staff were always on hand to help with advice and information of all sorts. Amongst guests with a wedding party the attention to detail made the stay so special. The only let down was our stay ended all too soon, highly recommended as a place to return to time and time again.

Room Tip: Although the rooms at the front of the hotel overlook a main road, the compensation is the private b...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leigh, England, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 2, 2014

Picked hotel Benacus as they had family rooms and could accommodate a single guest also. We Weren't disappointed nothing was too much trouble for the staff from Roberto to the cleaners they were all fantastic, our whole wedding party stayed for our wedding at Malcesine castle and the little touches the hotel did on the day made it even more special. Set about a 15 minute walk from the centre do not let this put you off as day or night this is a simply stunning walk along the beautiful lake and for the older guests there is a very handy hourly bus service to and from the centre. We will definitely stay here again. One of the nicest hotels i have ever stayed in
Vicki and Gary Maddock.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014 via mobile

I have just returned from an absolutely wonderful stay at the hotel for my friends wedding. All of the previous reviews are true, nothing is too much trouble. Roberto and his staff really do go that extra mile to make your stay memorable. If you need anything or any information then just ask, and Roberto will do his best to help. You feel like they actually do care about making your stay wonderful, you're not just a paying guest. I can't think of anything that would have made our stay better! Wonderful hotel, beautiful location, amazing service! I can't wait to return. Thank you hotel benacus!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Benacus Malcesine

Address: Via Gardesana 148 | Loc Val di Sogno, 37018 Malcesine, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Malcesine
#4 Romantic Hotel in Malcesine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Benacus Malcesine 3*
Number of rooms: 29
Official Description (provided by the hotel):
The Hotel offers 29 rooms, many of which with balcony, equipped with private facilities, direct telephone, SAT TV, hair drier and safe. We offer breakfast buffet service from 08.00 To 10,30 hours Available: Internet Wireless and "rent a bike" services. In the large air conditioned restaurant, you will find a rich buffet for breakfast with the warmest Good morning smile! The garden is surrounded by the mountains and it is well equipped to spend some pleasant moments sun-tanning, or in the swimming pool or in the Jacuzzi. The air conditioned bar, near the garden, offers a choice of salted snacks or sweets for any moment of the day. The large parking offers a car place for each of our guests. In the vicinity there is a possibility to surf, to sail, to rent a mountain bike, to play tennis or gliding. The Hotel Benacus: a concept of hospitality of the highest standard with service and accuracy typical of a small Hotel. ... more   less 
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Also Known As:
Benacus Hotel Malcesine
Hotel Benacus Malcesine Lake Garda, Italy

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