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“Wonderful hotel in fantastic location, with superb service” 5 of 5 stars
Review of Hotel Astoria

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Hotel Astoria
3.0 of 5 Hotel   |   Localita Campagnola | Lago di Garda, 37018 Malcesine, Italy   |  
Hotel amenities
Ranked #35 of 73 Hotels in Malcesine
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Wonderful hotel in fantastic location, with superb service”
5 of 5 stars Reviewed June 23, 2012

We have just returned from a brilliant stay at Astoria. The overall standard of this hotel is great, the location is perfect because you have superb views of the lake at the front where the terrace overlooks - literally a stones throw from the lakeside bay and lush garden area at the rear where the pool is. The place is spotless and the family that own the hotel can't do enough to help their guests! The bus is so handy it stops outside the hotel and the walk into Malcesine town is beautiful, right along the lakeside. This hotel provides the best of both, fantastic location and easy access to the town. We couldn't fault any of the meals we had during our stay and we were genuinely impressed with the meals, good quality fresh Italian food served piping hot every day. Our stay couldnt have been better and we definitely recommend this hotel and will be advising guests to our wedding to stay there next year, and we'll definitely be there! Thank you to all at The Astoria!

Room Tip: Rooms at the rear are quieter but without lake view
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
manchester
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2012

Wanted to say a big thankyou to the family who run the Hotel Astoria for making our stay so enjoyable. The hotel and grounds were spotless, views are amazing, food very good and the staff were all very pleasant and very helpful. The only downside was we had to return home.

Room Tip: We had a pool view which was lovely as it overlooked the well kept grounds.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2012 via mobile

Everyone is entitled to their opinion and here is mine. I have just returned from my honeymoon and would go back to the Astoria without hesitation.

Our balcony faced the pool and lovely gardens. We would obviously have preferred a lake view but we were never really in the room. The food, in our opinion, was superb. There was a choice of at least 3 starters, mains and deserts each night which you choose the previous night, drinks can be charged to your room and can be settled the night before checking out. Breakfast had a selection of cereal/muesli, fruit, yogurts, toast, cakes etc. unlimited tea or coffee.

There is a bar with snacks available for dinner if required which are all approx €4, ice-cream in a cone or tub available at €1.

The staff are very friendly, our waitress Stefanie was superb and helped us with our Italian lingo. Our cleaner was very friendly also and kept our room spotless.

We enjoyed the 30 minute walk into the town centre after our tea but the tourist bus leaves approx 45 mins past the hour if you didnt feel up to it. On the positive side, you have free-reign of the lake side being further from town centre (it's rarely busy nr the Astoria). There are jettees and nice shingle beaches.

This was a great value holiday for us, my best advice having read some of the reviews is to check the location before booking your holiday and maybe go self-catering if you expect a certain sort of food - This way you're not dissapointed. By going half board we were able to taste real Italy, it's too tempting to choose pizza/pasta eating out on a night. Hats off to the hotel chef!

We hope to see The Hotel Astoria sometime in the future.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 14, 2012

We were a party of 20 guests that stayed at the Alpino from the 2nd-9th June for our wedding. We chose this hotel partly because of the location and partly because of price. The hotel is set outside of malcesine which means it is in a lovely quiet location with unrivaled views of the lake. The walk into Malcesine is about 30mins but is flat and is a lovely way to walk off the Italian cuisine! As we went to Lake Garda during the English spring bank/Jubilee holiday the prices for the rest of the hotels in Malcesine centre where very high so this hotel offered great value for money as we stayed half board. The hotel reception and dining area is spotless and quite modern. The rooms are quite basic but lovely and who spends all their time in their room when in Malcesine...?! We were at the front with a great view of the lake but as others have said this is the nosier side of the hotel because of the lake road. The rooms at the back overlook the lovely pool area and are a bit quiter. All of the rooms have a safe and air conditioning but these are at an extra charge. The staff in the hotel were great, so helpful and friendly, particularly when helping us organise taxis etc for the wedding. Our party found the food in the restaurant a bit hit and miss to be honest. The food is not traditional Italian but a mix of Italian and German. Some nights is was good, some nights not so good. However due to the good value we didn't mind eating out in Malcesine some nights. The hotel is in a very quiet location with only a couple of hotels and restaurants so for more lively nightlife we did get the tourist bus into Malcesine a few nights. The tourist bus is great, 1 euro oer trip (no matter where you get off) and stops just outside the hotel. We found that the bus was often early so get there at least 5 minutes before just in case. Sometimes the bus was very busy and lots of pushing was required to get on the bus (as the locals do, when in Rome...). However the verona/Riva buses also did the same trip for 2 euros each so a good alternative.
Overall this hotel is a good value little gem, run by a lovely family in a fantastic location.

Room Tip: Rooms at the front have the best view but are nosy at night. The Wi-fi is better in the rooms on the...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, England, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2012

My husband and I have just stayed at Hotel Astoria for a week and had a truly wonderful time. Having read some of the other Trip Advisor reviews pre departure, I was a little concerned. However after our stay, I have absolutely no idea why people have found fault with this hotel. The food was tasty and plentiful (better than I would have expected for a 3 star), the staff were friendly and helpful despite our lacking Italian. The room was clean and comfortable, the light in the bathroom was broken on arrival, but it was attended to immediately without problems. The pool was clean with ample sunloungers, the bar prices were also very reasonable. The location of the hotel is excellent, a 30 (ish) min walk into Malcesine, but right on the lakeside so spectacular views over the lake from the restaurant. We would highly recommend this restaurant for a comfortable and reasonably priced holiday.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 3, 2012

We stayed at this hotel in May 2012 and had a wonderful stay. We stayed in the same resort last June but in a different hotel and this hotel really impressed us.The staff were very friendly, especially the waitresses in the dining room. They treated you with respect and you had the personal touch throughout your stay.The manageress of the hotel is very helpful and friendly and speaks excellent English. The hotel itself was beautifully clean and all communal areas were immaculate. The rooms are very comfortable. One thing I would say is that if you require a hairdryer it is probably best to take your own as those in the rooms are very old and not that great, especially if you have long hair!
The food was lovely every evening. You choose your meal for each evening the night before. The choice for vegetarians was limited so if you do require a vegetarian meal make sure you inform the hotel at the start of your stay and it's probably best to mention it at the time of booking your holiday. They are however, very accomodating and will let you choose what you would like to eat within reason if you require such meals. The food is traditionally italian and you get plenty to eat. You will never leave hungry! If travelling with children to this hotel as we did and they would not eat an adult size meal we found it best to write "small portion" by the side of the menu choice each night or they will receive an adult size portion. The hotel staff made a real fuss of the children and they thoroughly enjoyed their holiday too. I would definitely recommend this hotel to families, couples and singles. It has beautiful views and is right on the lake front. The tourist bus stops right outside and goes past every hour costing 1 Euro per adult to take you into the town of Malcesine. This was great value for money as taxis are expensive. Our children are 8 and 6 and we did not have to pay for them on any public transport.
If travelling before June it is much quiter and some of the shops do not open again in the evening. After June the town really comes to life in the evening as well as the day although all restaurants, etc were open until late in May.
Overall a great place to stay! We have now booked to return to this hotel next year.

Room Tip: This hotel sits right on the lake front so if it's views you like request a room on the front of...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2012 via mobile

We stayed in room 104 and the view was a stone throw away from the lake! We could see the snow on the Dolomites and a beautiful view of the north east of the lake. The rooms were simple and immaculate , very comfortable and not noisy. Air con available. The hotel was extremly clean. The food was served on time and hot. No meal was repeated. The meals involved 4 courses. A salad bar, pasta dish, meat dish and dessert. Meals were pre ordered the night before and we never went hungry. The staff were more than helpful. If we werent going to be there for our meal they would have a cold plated dinner left for us in our room. Drinks were very responsibly priced. The walk from the main town of malcesine was stunning along the lake which took about 30mins or a tourist bus was available for 1 euro , kids under 8 travelled free. Reading some of the other reviews baffeled us as we could not fault this hotel. Highly recccomended place to stay.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Astoria

Address: Localita Campagnola | Lago di Garda, 37018 Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Malcesine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Astoria 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Astoria Hotel Malcesine
Hotel Astoria Malcesine, Lake Garda, Italy

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