This hotel is great with a few set backs- 1. It is far from the town (Madonna di Campiglio), 2. It is mainly targeted towards families with children.
The hotel is located in Campo Carlo Magno, a small group of hotels outside Madonna di Campiglio. There is a bus connecting the two. The bus runs only until 2000 and the hotel shuttle only runs once an hour and stops running at around 2000 as well. The restaurants only open at 1900, so it is nearly impossible to eat dinner in the city if you are not coming with your own car.
This hotel is very family friendly. There are activities for kids, kids running around the hotel, kids shouting during meals etc. If you are coming with a family and don't intend to visit Madonna di Campiglio- this is the right place for you. If you are like us, a young couple with no children, or if you plan to spend any time in town - think twice before booking.
That being said- The hotel is very beautiful and big.
The staff is very helpful and tried to fulfill every request we had. The hotel is located on the slopes, so ski-in ski-out is possible, though only through one boring blue run that you have to plan in advance how to get to.
The hotel spa is luxurious. Very modern and well equipped. Be sure to ask the spa receptionists for robes. We could not think of anything that should be in a spa or pool and was missing here.
The food is OK. The breakfast selection is nice, you can order coffee/tea and an omelet from the waiters, which is not advertised anywhere and we only found out about this possibility through a review on this website. We only tried the dinner buffet once and found the food there average - and ambiance terrible with so many children. There are unfortunately not many other options in the area, but we did not try the hotel's a la carte restaurant.
The hotel's rental ski shop is very expensive and does not have much selection. Our tip is to go across the street to the Campo Carlo Magno ski school and rent your gear there. It will be cheaper with a slightly wider selection to choose from.
Our room was a big, east facing jr. suite. All the fixtures were top quality and well maintained. I would rate this as among the best hotel suites I've stayed in, certainly at this price point. This was not a cheap trip by any stretch, but I feel we got good value for everything from this hotel.
Our main suggestion for this hotel would be to make the shuttle service more frequent and run later. The hotel is big, and the current shuttle only comfortably seats six persons. As it only runs once an hour, there is usually a line and the driver often has to make 2 rounds to take the people from the hotel to town and vice versa.
- Official Description (provided by the hotel):
- Rooms at Carlo Magno are spacious and feature satellite TV and a minibar. Some have balconies with a view of the Dolomites. Children are well cared for with a playroom, kids club, and separate pool with water slide. Adults can enjoy the spa center, which includes a gym, jacuzzi, and saunas. The Carlo Magno Hotel includes ski, bike rental, a ski school, and even an astronomical observatory. ... more less
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