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“front desk is the worst ever.. never again” 1 of 5 stars
Review of Hotel Villaggio San Carlo

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Hotel Villaggio San Carlo
3.0 of 5 Hotel   |   Via Gerus, 311, 23030 Livigno, Italy   |  
Hotel amenities
Ranked #69 of 79 hotels in Livigno
bath
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“front desk is the worst ever.. never again”
1 of 5 stars Reviewed February 25, 2007

25th /2 /2007...
l love italian food.... well this isn't the place to go, its just such a big hotel, its school dinners all round... but the worst is the people on the front desk, almost go out of there way to make you feel unwelcome.. get a hotel down in the town..small hotel on the slope .. great place area though... peace..

  • Stayed February 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 8, 2007

The San Carlo is possibly the worst hotel I ever stayed in. We were supposed to stay in it's sister hotel the Intermonti but they managed to double book us and moved us to this hotel telling us it was practically the same, just the bedrooms were a little smaller.

There was no problem with the size of the rooms we got but the beds were awful, they were camp beds pulled out from a wardrobe in the wall!! The were extremely uncomfortable and also vert short - at 5 ft 4 inches I practically reached the full length of the bed!

The bathroom and shower were fine but the rest of the bedroom had many problems. The walls were paper thin and everything from all the rooms around you could be heard. This tends to wake you up on an ongoing basis thoughout the night. Our room happened to bave a locked kitchenette in it for people who have it on timeshare. This must have contained a fridge or freezer of some sort as you could hear the loud noise of it starting up every so often and we weren't able to turn it off.

The hotel is a series of chalets and turrets conected by corridors. In order to get from reception to our room we had to go up and down a few flights of stairs (some of which we narrow spiral). When you consider that people going skiing will have a lot of luggage for a week it is ridiculous to expect them to carry this through the hotel themselves. There was no lift or porter to help.

In general the hotel was pretty grotty looking inside. The only plus it had going for it was the view from the balcony. The bus and taxi service from the hotel was prompt and hence it's location away from the centre of the town didn't really cause that much inconvenience. I would not go back there again.

  • Liked — The view
  • Disliked — The noise and the beds
  • Tips/Secrets — Don't go there!
  • Stayed January 2007, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Villaggio San Carlo

Address: Via Gerus, 311, 23030 Livigno, Italy
Location: Italy > Lombardy > Province of Sondrio > Livigno
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool
Hotel Style:
#29 Ski-In / Ski-Out Hotel in Livigno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Villaggio San Carlo 3*
Reservation Options:
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Also Known As:
San Carlo Hotel

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