We arrived after a long 8 hours of travel from Rome, and the massimo came straight from the hotel to pick us up himself and check us in, showing us the town and sites along the way. We loved our room, room 211 if you can get it - it's right above the lobby where they have free wifi so while most guests were told they could access free wifi from the lobby only, we were able to from our room because the router was right underneath.
The room itself was spacious and clean, and was very comfortable after long days exploring the islands. The concierge was helpful at all times, providing rides to and from port/town for free, and we couldn't ask for better service.
Breakfast was great with sufficient variety, and as much coffee as you want from their coffeemaker in the lobby.
We really appreciated the deals that borgo eolie had with some of the restaurants in town in Lipari, offering guests of the hotel a discount on the meals, which we definitely took advantage of multiple times. Our favorite restaurant was Kasbah Cafe!
Would definitely stay again should we visit the islands again! Worth every penny, especially with off peak prices!
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