My room was spacious and spotlessly clean. However, sleep quality was very poor because the walls are paper thin and televisions, conversations etc. can be heard quite clearly from adjoining rooms. I agree with the comments from other reviewers concerning the unappetising food.We travelled with a large group and unfortunately we were on half board. The waiters were an unhappy lot, surly and quite disinterested in their job, with one exception a pleasant and friendly waitress.The location is excellent for trips to Pisa and the unmissable Lucca, with frequent bus and train services. The tourist office is located in the Via Colombo behind the hotel and the staff there are very helpful and pleasant. Would I return to this hotel? Definitely not.

This is supposed to be a 4star but food wise it did not live up to that at all., The food got gradually worse throughout the week, baked cheese that was so runny you could not cut it with a knife and fork, fried chicken "Tuscan style", that was just like KFC, horrible and not even cooked properly inside, another night we had fried fish but it was just like a fish and chip shop piece of cod, in batter and not very tasty!! Walking with the waiter to choose a dessert was not my idea of table service at all. Salad starter was OK when there was any left!! Breakfast OK, just normal. Hotel was clean but no pool attendant while we were there and I did not see anyone clean the pool. Bar staff and Reception friendly, good location BUT I would not return to this hotel because of the food, after all Tuscany is renowned for its food and wine.

The Hotel was ok, the rooms was clean and quite large. We had booked with a travel agent and were assured that we're have a room with a balcony. What we got was a room on the first floor with a tThe food was continenal for breakfast but the evening meal was a bit differant, it consisted of a salad buffet and three courses which are best described as two starters and a desert just basic food. Be aware of taxis they are extremely expensive I took a taxi to the train station from the hotel and it cost €18 travelling 1.5 km, I found out later the bus stops at the back of the hotel and it cost €1.60, trains and buses are very rellible and cheap and travel to all the major cities and surrounding areas best by far but dont forget to validate your tickets before entering trains, on the buses you validate on the bus. Buy your bus tickets in advance at the bus station or tobaconists shops there valid until you use them.

Hotel staff quite accommodating. We were told about free parking areas a few streets removed from the hotel that worked very well for us.
Our corner room was huge and had a splendid ocean view. Furnishings were modern, spare but sufficient with very comfortable king bed.
Breakfast was pretty bad - packaged foods, no fresh juices, uninspired coffee -
When we discovered there were no chaise lounges at poolside, the pool manager went with us and removed towels from unused lounges. Perhaps the hotel wasn't full but we thought the pool adequately sized.
Go a block behind the hotel to via Colombo. Turn left and walk about 3 blocks until you come to a seafood restaurant on the left. Cannot find the card with the restaurant name but we had about the best meal ever there, served nicely in a funky looking Alpine setting. Reason enough to return to Lido!