My family stayed here for 6 nights in mid September. There are plenty of positive aspects to this hotel e.g. fabulous outdoor pool with plenty of lounges, roof top bar, free bikes, great buffet breakfast (dinner was dreadful) and exceptional front desk staff. The problem is that despite this still being a relatively new hotel in the area, the rooms (although spacious) and general interiors have not been well maintained. The bathroom taps kept falling off, so too did tiles. The couch and curtains were grubby, but the worst was the terribly stained hallway carpet running from the elevators to the room.
We would not stay here again despite it being one of the better hotels on the Tuscan coast.