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“A very nice hotel, not cheap but good value” 5 of 5 stars
Review of UNA Hotel Versilia

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UNA Hotel Versilia
4.0 of 5 Hotel   |   Viale Bernardini gia Viale Colombo, 335/337, 55041 Lido Di Camaiore, Camaiore, Italy   |  
Hotel amenities
Ranked #2 of 47 hotels in Lido Di Camaiore
London,England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A very nice hotel, not cheap but good value”
5 of 5 stars Reviewed September 16, 2012

the hotel is set in attractive gardens, having a large swimming pool and in a quiet location. The room was a classic (standard room ?) which was comfortable and very clean with good balcony chairs and table.
all the staff were helpful and friendly and the breakfast was extensive, good and well stocked. Also fresh fruit / vegetable juice bar an added attraction. We stayed 10 days and found no faults in that time.
there are bus stops very near the hotel, and the main resort area of Lido Di Camaoire about 10 minute walk. Also a large supermarket in viale John Kennedy about 10/15 minute walk.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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552 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2012

We stayed at the Una for 11 nights in August and had a brilliant time.
We had a junior suite located on the 1st floor with a view over the car park.
As usual staff were amazing. New chef also very good. I was a little apprehensive staying again this year as last year there were issues with the room and chef,especially as the two previous years had been faultless.But this year Una was back to its 5 star rating.
So glad I decided to give this hotel another try.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pulborough, United Kingdom
1 review
4 of 5 stars Reviewed September 11, 2012

We booked our stay at this hotel through Thomson Holidays and our room was number 102.The view from the balcony of this room is a brick wall. It is quite unbelievable that a hotel of this standard should offer a room with no view. It is also unacceptable that Thompson’s should retain it as part of their allocation and fail to advise their customers of this very negative aspect. The Thomson rep said we offered a room with a balcony we did not say it had a view. A room without a sea view or a pool view is not a problem, but who would expect a room with a view of a brick wall. This is a lovely hotel, but if you prefer to see something from your balcony do not book a classic room.

Room Tip: Do not book a classic room
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti, Direttore at UNA Hotel Versilia, responded to this review, September 17, 2012
Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Versilia, that will allow us to verify the quality of our services and to approach more and more to your expectations.

We have taken note with regret of your opinion, UNA Hotel Versilia has 99 rooms, 20 of them are classic, double or twin in modern design featuring every confort: air conditioning, safe, satellite TV 32" flat screen, hight speed internet access and minibar. The bathroom is complete of shower , hair-dryer, bathrobe, slippers and courtesy set. All the rooms have a wide balcony with table and chairs, only three rooms has the wall (distant 10 m) that close a part of the view, from the balcony of your room you can se the hotel garden, the tennis courts and the restaurant, from the other two rooms even a part of the pool.

Through Thompson or directly to the hotel you can book a superior room, that has see side view.

Please accept our sincere apologies because we didn’t find out how to satisfy your expectations.

We hope that you could give us an opportunity in the future to demonstrate you our professionality and carefulness of our services."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlow, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 9, 2012

We stayed here for our honeymoon and cannot speak highly enough of the place.

Right from the off.. the staff on reception put us at ease, with their friendly helpful attitude.
We had a junior suite on the 3rd floor, which was kitted out with fruit, prosecco and rose petals on our large double beds(memory foam mattress) nice touch!!

Clean and spacious suite with large balcony, nice bathroom, easy to use safe, 2 large TV's(1 bedroom/1 lounge room), beds & towels changed everyday,walk in wardrobe with robes & slippers for 2 and exceptionally quiet a/c units.. (cannot understand previous reviews)???


Food in the hotel is of good quality.
Breakfast has something for everyone. Continental(hams,cheese,salmon & veg), eggs n bacon, fruit, pastries and all drinks(even more prosecco)!!
The A la carte menu is of good restaurant quality and not overpriced.
The pool and spa are great and towels are plentyful.
The bike rental was a welcome treat for discovering the local area(viareggio & forte dei marmi)

Basically the hotel is a pleasure to stay in and for the price(in italy) a enjoyable experience!!
People who have written negative reviews about this hotel must be a) royalty or b) moaning pessimists!!

Also a great location for travelling around tuscany. Pisa & Lucca are 30 mins drive.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 29, 2012

We stood there for 5 nights. The hotel is located close to the (private) beach but they keep a list of partner beach clubs which offer a 10% discount to the hotel clients. Very nice restaurant, espcially the fish dishes. We tested the massages as well ; perfect. The pool is also very nice. Special mention for the fresh fruit juice bar. Staf speaks english, german, and even some french - and of course italian. Loved the bike service, this is a great idea to discover Lido Di Camaiore. Great place to stay overall.

Room Tip: Rooms seem to be rather quiet even those close to the elevators. A/C is not noisy.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti, Direttore at UNA Hotel Versilia, responded to this review, September 1, 2012
Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Versilia, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London UK
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 24, 2012

Let us start on the one positive note........the staff were pleasant, helpful and experienced.
This is a vacation hotel for families, we were given Room 102 which was the only room they had to offer. It looked out on to a flat roof and a flank wall of an adjacent building. I presume that all the rooms above had the same non-view. This was 300 Euros per night.
The bathroom was dangerous, the plastic bath was shiny, had no mat for the in-bath shower and no handle to pull out of the bath or to grab if you were showering. The glass side panel was fixed (not hinged) and the distance between the panel and the silly blue plastic wash basin was so small that you had to be careful not to knock yourself when leaving the bath which was made difficult by having no support whatsoever.
The door handles were stylish but were flat pointed bars with no return, a terrible hazard at eye level for children and all this in a family hotel.
The in room wi-fi is expensive and not safe as my computer picked up a virus which has not yet been fixed. When I showed my compure to the staff they shrugged and said "It's a virus, it couldn't have happened here" but I can assure you it did.
We cut short our stay and left after 2 nights.
It is obvious that the owners have g

Room Tip: Do not take a room that does not have a full sea or mountain view. All A/C units are noisy.
See more room tips
  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti, Direttore at UNA Hotel Versilia, responded to this review, September 3, 2012
Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Versilia on TripAdvisor. Your comments and suggestions are most valuable and helpful to us in order to improve the quality of our service and not only meet but exceed the expectation of our Guests.
I am pleased that you were satisfied with the staff which is continuously trained to provide a personalized, friendly and at the same time professional service.
However I am really sorry to hear about your bad experience with the room and the WiFi connection. The room you had was a classic room with partial garden view. The bathroom complies with all Italian rules as well as the door handles. Honestly, since the opening in 2008, it is the first time we receive a complain about the safety from one of our Guests.
Our Hotel offers ADSL 2 + 12/1 Mbps WiFi Internet access, with at least 1 Mbps guaranteed broadband. We decided to offer a high quality service although it implies an extra charge. Anyway you can find on our website many special offers that include WiFi connection. Furthermore we went into the matter of the virus with our IT Department and, as the reception staff explained, it resulted that is technically impossible to get a virus from our Internet access.
Please accept my sincere apologies for any inconvenience this might have caused during your stay with us. I truly hope you will consider giving us another chance to show the high level of hospitality that we strive for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brussels, belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 20, 2012

Nicely designed hotel, spacious (double) family rooms with all comfort available, huge dressing, silent and effective airco. Great breakfast buffet (rather unusual in Italy), freshly made smoothies, bacon and eggs for the amateurs... etc.
Nice pool and surroundings with enough space altough You 'll have to do well to get the prime spots, but never mind : the others our fine too.
The garden is well maintained despite a very dry and hot summer season.
Great roof bar / restaurant which offers all the sunset pictures You need.
One (minor) critic is the restaurant which is good but lacks just a bit of refinement to match the prices charged.
The hotel is also nicely situated to visit Lucca, Cinque terre and more closer : Viareggio and Frte di Marmei. (A car is useful)
Overall : our best hotel (of 8 places visited in Italy) with enough and very friendly and helpful
staffing.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about UNA Hotel Versilia

Address: Viale Bernardini gia Viale Colombo, 335/337, 55041 Lido Di Camaiore, Camaiore, Italy
Location: Italy > Tuscany > Province of Lucca > Camaiore > Lido Di Camaiore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lido Di Camaiore
#1 Romantic Hotel in Lido Di Camaiore
#2 Family Hotel in Lido Di Camaiore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — UNA Hotel Versilia 4*
Official Description (provided by the hotel):
An exclusive sea front resort, with 69 rooms, of which 42 are suites, is the ideal solution for anyone wanting to combine the comfort of a luxury hotel and the privilege of total independence offering 30 elegant apartments with a wide choice in size and type. Exclusive facilities at guests disposal are the restaurant accommodating up to 280 people, roof garden bar, indoor and outdoor areas for fitness and sport: 2 tennis courts, a 25 meter open-air swimming pool and solarium. The well equipped conference center with 7 meeting rooms accommodating up to 640 guests completes the structures that we offer. ... more   less 
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Also Known As:
Una Hotel Lido Di Camaiore

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