You couldn't ask for a more beautiful view! Absolutely breathtaking. Bed was comfortable and bathroom was extremely nice with a huge tub. We stayed in a junior suite and had a good sized balcony with a couple of lounge chairs with nice comfortable cushions and a table and chairs. They have a sizable breakfast spread, and we appreciated the fresh juice maker. They have fruits and vegetables available where you can make your own juice to order. It's a nice walk downhill to the harbor where there are many restaurants with good food where you can enjoy that gorgeous view.
That being said, the service at the hotel was not very good.--The directions the hotel sent us were incorrect. We tried to call the hotel for directions because we got lost. I was put on hold for 5 minutes and I finally hung up because it was costing me roaming minutes on my cell phone. There were ants in the room when we arrived. When we told the person at the front desk, he said that it is to be expected because they are out in the country. We asked the front desk about getting to Cinque Terre. He suggested we take the boat versus the train. We asked if the Lovers Trail was open; and he said he didn't know. I would think the hotel should have knowledge of this since I would assume most visitors are interested in visiting the Cinque Terre. Anyway, the boats were not running that day because of the roughness of the water; so we took the train. Most of the ride is through dark tunnels--no views. I would recommend taking the boat, if possible. And the Lover's Trail had been closed for some time. We might have decided to skip the trip if we had known this in advance. We got only one terrycloth robe in the room. This was really Ok because my husband doesn't really care for the room robes; but what if he did want one and it wasn't provided? We tried to call the front desk multiple times; but the line was always busy. The elevator is tiny, especially for a hotel this size--holds three people max. No one offered to help us with the luggage checking in or checking out. We ran out of tissues the first day and they were not replaced the second day. Also didn't get any water glasses the second day. Both mornings we ate there the eggs and some other items at the breakfast buffet were not replenished until a guest told the staff. It's a shame because the area is beautiful. They apparently rely on the beauty of the area to continue to get customers.