We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An international experience with Italy in the background” 4 of 5 stars
Review of Hilton Garden Inn Lecce

Save Saved
You added Hilton Garden Inn Lecce to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Garden Inn Lecce
4.0 of 5 Hotel   |   Via Cosimo de Giorgi 62, 73100 Lecce, Italy   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Summer Sale - Save 23%
Ranked #4 of 22 hotels in Lecce
Sydney, Australia
Top Contributor
76 reviews 76 reviews
42 hotel reviews
Reviews in 44 cities Reviews in 44 cities
21 helpful votes 21 helpful votes
“An international experience with Italy in the background”
4 of 5 stars Reviewed November 12, 2012

I have travelled hundreds of time in Italy and stayed in many hotels. Despite the typical and cultural immersion, there is always the little glitch in the perfect picture when you think about accommodations. Hotels are often outdated, underequipped and desperately in the need of TLC to match the other hotels in countries where I have been to (in Europe and Asia).

In this occurrence, it was the first time I experienced an international grade experience, with all the factors gathered for a good stay. Modern, well designed, well finished, very recent and top of the range bathrooms, all the ingredients were gathered for a good experience.

The cold corporate feel is there, and it is definitely a business place. (I might not take my wife there). The breakfast was somewhat blah and really could be perfectioned and improved (when you know the treasures of gastronomy in the region). But the sleep quality, the bathroom and general set up was brilliant.

The fact you are in a baroque city is overwhelming, and really when you walk back into the hotel, you could almost be anywhere, as the place is so corporate impersonal. A shame the hotel bar/lobby is not utilized to bring a bit of life, as it turn the place into a dormitory when you come back from the vibrating center after dinner.

The gym is brilliant and I will certainly come back (while in business), as it was a good surprise for once.

Room Tip: I don't know if there is a view, but aside for being on the 6th floor, nothing really breathtaki...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lecce, responded to this review, December 7, 2012
Dear Customer,

It is great to receive feedback from valued repeat traveller. We are happy to hear that you found the hotel and rooms to be modern, light and clean as wel as well appointed.

It was also encouraging to read that you loved our location and high service levels.
Our hotel is a business hotel, we agree, but we try every day to make it warmer with the job of our people every day engaged to make custormers feel really welcoming.

We look forward to welcoming you back in the near future.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

517 people have reviewed this hotel

Traveler rating
    299
    177
    30
    8
    3
See reviews for
57
211
19
138
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
London
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 10, 2012

Stayed here for three nights as part of a tour of Puglia and were pleased with the overall experience. It's a good base from which to explore the beautiful Baroque city of Lecce. The hotel is just a short walk or cycle (free bike hire from the hotel) to the centre.
The hotel is fairly new and modern. Our room was very comfortable, great bed and shower. The hotel has a rooftop pool and lounge area which is quite small but very pleasant and relaxing.
Staff were good without being outstanding. A highlight was the breakfast buffet, which was of a high standard and easily the best of this week away. Free wifi.
This hotel would be a reliable choice for a relaxing stay in Lecce. I recommend going further south too, into the bottom of the 'heel', if you can as the beautiful beach resorts of Gallipoli and Otranto are well worth a visit.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lecce, responded to this review, December 7, 2012
Dear Customer,

Thank you for your positive comment: Our commitment is gratified by the appreciation of our guests and their suggestions.

We trust in your next stay.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LONDON
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 18, 2012

We stayed here for 2 nights in September as part of a party of 50. The hotel is lovely and our room was perfect. The breakfast was average but the evening meal (which came with the deal) was very poor. The staff seemed to hate us being there and at 10:30 pm on our second night they shut the bar and turned out all lights including the garden where we were sitting talking to our fellow travellers.

Room Tip: Don't be fooled by the HIlton name. The staff are not used to having visitors and did not make y...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lecce, responded to this review, October 29, 2012
Dear Guest,

Thank you for your feedback. I am sorry to hear that you had an issue with my team members as we pride ourselves in offering superior service. Our performance, friendliness and attitude towards service is always top notch so I obviously took your complaint very seriously.

Please feel free to contact us directly and we will endeavour to restore your faith in our hotel.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sigtuna, Sweden
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 8, 2012

The hotel is very well situated in a quiet part of Lecce. The hotel is very well designed and has a nice garden. The reception and service is perfect. The room was very well equipped with very comfortable beds. The cleaning was perfect. The breakfast was of very good international standard. The hotel have a good parking place. On top of the hotel you have an nice and clean swimming pool The old town with all interesting churches in baroque style is within reach for walking though the traffic is very noisy and terrible.
Summing up: The hotel is absolutely first class and very worth its price. I can highly recommend
a stay there especially in september when it is low season with reduced prices

Room Tip: As high up as possible
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lecce, responded to this review, October 18, 2012
Dear Guest,

It is great to receive a so good feedback and it was also encouraging to read that you loved our location and high service levels.

We look forward to welcoming you back in the near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby
Top Contributor
76 reviews 76 reviews
52 hotel reviews
Reviews in 58 cities Reviews in 58 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 7, 2012

We chose the Hilton Garden Inn after reading good reviews on Trip Advisor and we have to agree with lots of the positives about the hotel BUT the hotel does seem to cater mainly for corporate clients and tour companies. As such, it was a little lacking in atmosphere and did not give us an insight into the italian culture, as much as some of the other places we stayed in on this trip. Saying that however, the hotel provided us with good accommodation - a comfortable clean room, good breakfast and access to the rooftop pool, which we enjoyed. There was free wi-fi and BBC World News avaiable. We made use of the hotel shuttle bus into the centre of Lecce but it is possible to walk to the centro storico, if you are so inclined. The hotel is convenient for Brindisi Airport which is just over thirty minutes away by car.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lecce, responded to this review, October 18, 2012
Dear Guest,

thank you for your positive feedback. We are an international brand hotel and we have to respect standards about furniture and so on. Furthermore we are happy to hear that you enjoyed your stay at Hilton and we hope to be able to welcome you back in the near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
in kingswood
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 2, 2012

I really could not fault this hotel. With a party of 50 but they coped with us very well. My 'single' was a very pleasant double, although the rubbish bin had not been emptied from previous occupant - human error happens - not serious. next day the room was dealt with. Bathroom was huge, great shower and loads of hot water. Staff were efficient, courteous and helpful - wifi tripped in and out but they put a notice on Reception to warn us - and hey, we were on hols. Situation of hotel is in the residential part and when the shuttle was late they laid on a taxi for us at no charge - you can't beat that. Loved the Pantry behind reception where you could buy food, drink and toiletries at all hours. For a single person within a tour grip I found this hotel very good value and up to standard. Well done Hilton.

Stayed September 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Responsabile relazioni con la clientela at Hilton Garden Inn Lecce, responded to this review, October 3, 2012
Dear Guest,

thank you very much for your kind words and for reporting your experience at our hotel. We are dealing with the aim to offer the best to our customers and every day we have to learn much better to do it. So, thank you so much to help us doing it.

Looking forward to meeting you again.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Top Contributor
139 reviews 139 reviews
50 hotel reviews
Reviews in 74 cities Reviews in 74 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed September 14, 2012

We were travelling as part of a group of nearly 50 from the UK. The hotel handled check-in and everything else efficiently and pleasantly. The staff are courteous and helpful. The rooms are modern and well appointed with extremely nice bedlinen - fresh crisp quality cotton sheets, our bed was huge. The hotel is not in central Lecce and not within easy walking distance of the historical or shopping areas so this would not be a good hotel for anyone without their own transport. Breakfast was good and there is also an outside dining terrace which is shaded. The only negative comment would be that there was no hot water for almost the whole of our two night stay and internet access was hit and miss.

Some of the corner rooms have balconies which give the best views over the surrounding area which although mainly residential has a big park and jogging / walking track right next to the hotel.

Room Tip: There are corner rooms on the higher floors which have big balconies with opening doors ...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lecce, responded to this review, September 17, 2012
Dear Guest,

Thank you for your feedback, for both positive and negative points.

I noted the issues you had with the hot water and internet. I am very sorry. Actually we had some troubles about it, but now totally sorted out.

We hope to be able to welcome you back in the near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Lecce? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Lecce

Address: Via Cosimo de Giorgi 62, 73100 Lecce, Italy
Phone Number:
Location: Italy > Puglia > Province of Lecce > Lecce
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Lecce
#3 Business Hotel in Lecce
#3 Family Hotel in Lecce
#4 Luxury Hotel in Lecce
#4 Romantic Hotel in Lecce
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Lecce 4*
Official Description (provided by the hotel):
This 4 star hotel is located few minutes far from the historic city center of Lecce, cited among the Lonely Planet's 'Best in Travel 2010' list and 15 minutes from the best beaches of the Salento peninsula.Guests can unwind in the Hilton Garden Inn Lecce hotel’s bright, modern guest rooms where keep in touch with friends and family with complimentary internet access.Relax yourself in the panoramic terrace, before dining in ‘The Cube Bar & Restaurant’ tasting local and national specialties. Keep fit in our Precor® Fitness Center, swim in the outdoor pool or indulge in a luxury Spa. Rilassatevi nelle camere accoglienti e moderne, restate in contatto con tutti mediante l’accesso a internet gratuito. Rilassatevi sulla terrazza panoramica con vista sulla città di Lecce prima di cena e gustate le specialità locali e nazionali nel 'The Cube Bar & Restaurant'. Tenetevi in forma nel nostro centro fitness con equipaggiamento cardio-fitness Precor®, nuotate nella piscina scoperta o concedetevi un trattamento SPA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Tingo, BookingOdigeoWL, Priceline, Venere, Agoda and Otel so you can book your Hilton Garden Inn Lecce reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lecce Hotel Lecce

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Lecce, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.