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“In the center” 5 of 5 stars
Review of Risorgimento Resort

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Risorgimento Resort
5.0 of 5 Resort   |   Via Augusto Imperatore, 19, 73100 Lecce, Italy   |  
Hotel amenities
Ranked #6 of 22 Hotels in Lecce
Certificate of Excellence 2014
Santiago, Chile
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“In the center”
5 of 5 stars Reviewed March 10, 2013

It is very amazing to get into this hotel, it is in the center of the historical sites in Lecce.
It was almost the end of our holidays and we got a nice and clean room .

The staff is nice and helpful.

Breakfast was okay....nothing special!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, March 11, 2013
Dear Guest,

thank you very much for taking the time and sharing with us your positive review about your stay at the Risorgimento Resort.
We are all really happy to read that you had a wonderful time and we hope to welcoming you in the near future!


Best regards,
Maria Marinelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Prague, Czech Republic
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 19, 2013

We stayed here over the Christmas holidays. Location is perfect for exploring the beautiful historical center. As others have said, if you are driving it is not easy to find, even with navigation due to one-way and restricted streets. You should plan to arrive between 2 and 4pm when shops are closed and the streets are mostly empty. No one will notice if you happen to make a wrong turn and the streets will be easier to navigate. :-) Staff and service are what you expect in a 5* hotel. Always kind and helpful. Breakfast is very good. Dinner is quite expensive for the quality -- there are other choices nearby which offer a better value for the same or less price.
Our room was adequate, but certainly not luxurious. More of a 3+* with a need for a facelift. No one explained the lights or tv system which were strange. Bathroom was a major disappointment - one small sink, no space for toiletries, the toilet did not flush properly (it ran constantly because the flusher stuck) and the bidet was uncomfortably too close to the wall due to lack of space. The shower is very large. They should have used some of that space for the rest of the bathroom! It is also time to change the robes.
The "spa" is also a bit strange and small.You need to make an appointment to use the sauna (steam only), and there are only two loungebeds in a very small, sterile room. When we arrived for our appointed time, there were dirty dishes left on a tray in the relaxing room, and no one was at the desk. We cleaned up, turned on some music (went behind the desk to do it) and made ourselves some tea. Again an oversize shower whose space could have been better planned/used otherwise.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, March 5, 2013
Dear Guest,

thank you very much for your review and for taking the time to share your experience.
It is never pleasant to read a comment that shows that we have not achieved our goal of providing our guests with an exceptional experience; we certainly want to look at it as an opportunity to improve.
We really hope we will have the pleasure of welcoming you back in the very near future and being one of our Guest again.


Kind regards,
Maria Marinelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Italy
Top Contributor
224 reviews 224 reviews
98 hotel reviews
Reviews in 102 cities Reviews in 102 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed January 7, 2013

I have been to Lecce several times, and this was the best hotel I found. My room (a standard one) was spacious, with adequate space and light for working. Good breakfast and nice bathroom. Reception staff extremely friendlly and helpful. Very good location. However, I have a few doubts on the cleanliness of the bathroom: I found some spots on the bathroom marbles, which I think shouldn't be found in a hotel which claims five stars (I'm not talking about permanent stains: I successfully removed some of them, while trying to investigate the nature of it). On the other hand the bed was clean and comfortable. All in all I can assign four out of five.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, January 9, 2013
Dear Guest,

thank you very much for your review and for taking the time to share your experience at the Risorgimento Resort!
We appreciate your feedback as it is always so helpful for us to hear from aour guests in order to perfect our services.
We look forward to welcoming you back again!

Kind regards,
Maria Marinelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2012 via mobile

Set in the hearth of the wanderful Lecce the hotel is beautiful, people genuinely smiles at you and makes you really feel welcomed at any step. Had the great chance to get room 101 with an amazing terrace ( think 50 or 60 sqmt). Called for breakfast and in 5 min it was in my room.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, January 9, 2013
Dear Guest,

thank you very much for your positive review.
It makes us so happy to read that you had a wonderful time at the Risorgimento Resort and thank you again for making us your Hotel of choise for.
We look forward to welcoming you back in the very near future.

Kind regards,
Maria Marinelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swampscott, Massachusetts
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 11, 2012

Spent four nights here in September. It is a pleasure to walk out the front door and be steps from the very heart of enchanting Lecce. Hotel staff was helpful in every regard, offering directions and suggestions - but not especially friendly. (The concierge, however, had patiently made (and changed) a number of restaurant reservations for us before our arrival.) Our room with a sitting area was clean, well appointed and well lighted. Plenty of storage space. Very good stall shower. Excellent buffet breakfast with local specialties and perfect coffee. The doorman found on-street parking for us every night - no charge, no tickets. However, driving to the hotel through the old city was an adventure every time. A car is NOT an asset in the old town. The only downside. I'd say, is the hotel's lack of charm - made up for by a very comfortable stay with no hitches whatsoever. And Lecce is a GEM!!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, November 19, 2012
Dear Guest,

thank you very much for your kind review and for taking the time to share your experience with us.
We are all really delighted to read that you enjoyed your stay at the Risorgimento Resort in Lecce and we really hope to welcoming you back in the very near future.

Kind regards,
Maria Marinelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 11, 2012

My husband and I stayed at this hotel in September. We did find it difficult to find so I'd suggest printing out the detailed online directions since our Garmin GPS did a poor job of navigating us. The hotel is modern and beautifully decorated. We had a suite and it was lovely. It had a private balcony, whirlpool tub, large shower and large bathroom. There was a sizeable closet, large bedroom with big screen tv and a separate living area with desk. We had one dinner at the hotel and it was excellent as was breakfast each morning. The hotel is very nicely located if you want to wander around Lecce, a very beautiful baroque city. You'd have no need for a car. The hotel also had a great little spa. There was a small relaxation room and a sizeable steam room. I had a treatment which was well done. The spa is by appointment only so you cannot simply go up to the spa and steam whenever you'd like. Even for using the steam room, you must book ahead which is a bit different. They should warn guests as my husband and I arrived at the spa only to find the door locked. Regading other amenities, free wifi was available in the lobby and there was a free computer guests could use. It would be great if the hotel considered free wifi in the rooms, rather than guests having to go down to the lobby every time we think of something we'd like to check online, like a restaurant recommendation, etc. Overall, though, we'd highly recommend this hotel for anyone interested in staying in Lecce.

Room Tip: Suites are as beautiful as the photos online.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, November 19, 2012
Dear Guest,

thank you very much for your review and for taking the time to share your positive experience at the Risorgimento Resort, Lecce.
Having the opportunity to hear our guests' feedback is so beneficial for us and we are really glad to read that it went so well for you and we really hope that you will visit us again in the very near future.

With all good wishes,
Maria Marinelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxted
Top Contributor
136 reviews 136 reviews
43 hotel reviews
Reviews in 66 cities Reviews in 66 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed November 10, 2012

Ths hotel was a real mixed bag for us. We had a spacious suite and liked the modern decor and huge balcony. The bed was comfortable and we had space to chill in our lounge area.

The hotel is in the heart of the Old Town and a great base for wandering the beautiful town. It's not a great place to drive too - if you don't need a car don't bring one.

For most of our stay we were very happy with the hotel.

The roof top bar is a great place to sip a cocktail with a fantastic view. We ate in the restaurant once and a had lovely meal. Service was a little lacking - our wine was placed away from the table but the waiters forgot to service it so we had to ask for it. And we were served from a different bottle on one occasion. Room service was expensive but quick and friendly though it took two calls to get a bottle of wine and the one that arrived wasn't the one we asked for.

But we could have forgiven all of this had the hotel not made an error with our booking by cancelling our room instead of another guest's. These things happen and had it been sorted properly we would not have been minded. But the receptionist was rude and simply did not listen to us only admitting the error when we looked at her paperwork. Even the manager just shrugged his shoulders when we explained what had happened and how she had behaved.

So we would not return here again and nor could we recommend it.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria M, Responsabile relazioni con la clientela at Risorgimento Resort, responded to this review, November 11, 2012
Dear Guest,

thenk you very much for taking the time to share your feedback with us.
I was very sorry to read that your experience was not of the high standard thet you quite rightly expected when staying at the Risorgimento Resort, Lecce.
It leaves us restless and I will surely look at your comments as an opportunity to improve our services and keen to make it better next time.
Really hope to welcoming you back at the Risorgimento Resort, I remain.

Kind regards,
Maria Marinelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Risorgimento Resort

Address: Via Augusto Imperatore, 19, 73100 Lecce, Italy
Location: Italy > Puglia > Province of Lecce > Lecce
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Lecce
#4 Business Hotel in Lecce
#5 Romantic Hotel in Lecce
#6 Luxury Hotel in Lecce
#7 Family Hotel in Lecce
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Risorgimento Resort 5*
Number of rooms: 47
Official Description (provided by the hotel):
The Risorgimento Resort stands in one of the most picturesque corners of the city. The building, a historic abode dating from 1880, is distinguished for the refinement of its materials and the attention paid to every detail. ... more   less 
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Also Known As:
Risorgimento Hotel Lecce
Risorgimento Resort Lecce

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