We recently stayed as part of a tour group organised by Travelsphere and were pleasantly suprised. Our room was superb and the staff were attentive, pleasant and knowledegable.
The food was as good as one could expect in a large hotel catering largely for tours such as ours.
We used the free hotel bus to the beach, but were annoyed that people were jumping the queue, and this caused a certain amount of friction. If the hotel was to issue numbered tickets it could easily overcome this problem.
The level of evening entertainment needs to improve and become more international.
These however, are relatively minor criticisms as our over all impression was very favourable. So much so that it is our intention to return!
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