Absolutely disgusted with the way we were treated.
We paid for 2 adults to go half board for 2 weeks ( a tidy sum in itself) and took along our daughter (10 months old) for free, as with all hotels. At dinner on the first night we asked for a BABY portion of pasta, which consisted of about 10-15 pieces of penne and some tamato sauce. they also brought out 3 pieces of melon (of which she could only eat one). Although we were asked to sign for wine, water and any additional food from the A La Carte menu, we were never asked to sign for the baby food, or even given an indication that there was a cost. had there been so we would have fed her elsewhere, or fed her off our own plates (there was a free dessert buffet after all).
When we came to pay the bill (expecting to have the wine and water costs) we got a nasty suprise, 14 x €25. Apparently the manager had 'decided' that the baby portions should be charged at €25 a time. Now I've never met a baby yet that could eat €25 of food (unless they were eating caviar), but it is not so much the amount of the charge, but the fact we were never told about it that really annoyed me.
On making a complaint to the receptionistwe were told that the waiters had not informed us of the charge because 'it is not beautiful for the waiters to talk of money around the food!' - presumably charging €350 for a 10 month old baby is beautiful!.
I have written to the hotel requesting a full refund and will update this review if I get satisfaction, until then be warned!










