negatives about the booking were not to do with the hotel at all but Thomas Cook who misled over pricing, they advertised £40 off the booking with a 'voucher code' but did not have a 'voucher code' box at check out, so the refund was never given,despite complaints.They asked for a coupon instead, a coupon is a tangible cut out type of discount, not an online voucher, totally misleading and misrepresentative, not impressed at all with their customer service. Thomas Cook also gave the WRONG area code on their website for Verona and I only found out the hotel number/code by checking myself... Thomas Cook also failed to advise that check in was not until 3pm (we arrrived at 12.15pm).. so was NOT impressed by Thomas Cook, but was impressed with hotel
On arrival at 12.15pm we could not check in but Nico, the receptionist spoke great english and looked after our cases whilst we went to the local market he told us was on.. however, we should have been advised of this in advance by the booking agent...
I had spoken to Nico directly prior to the holiday from London and also emailed and he was very helpful and showed us our rooms (we had 2 double rooms booked) and gave us a particularly large room (mountain view)..
flat screen tv and very very clean (rooms were cleaned daily)
road noise from the mountain road is quite bad but that's to be expected and no balconies but lovely comfortable clean rooms
He also showed us one of the communal terraces
As soon as you wakl into the hotel your breath is taken away by the amazing view outside as the hill slopes to the lake and you have the pool and jacuzzi to the left with breakfast terrace outside (buffet breakfast daily, very good and coffee served to table, not good fruit juices but nice selection of pastries and with yoghurt/cereal/toast/cooked eggs etc.)
the location of teh hotel is stunning and minutes walk along the lakeside promenade to the main Garda town and port (for boats to south and north of lake)
there is a beach to the righ tof the hotel set in mountains (lots of italians weekends, nice).. and a wonderful friendly beach bar to the right too, which we frequented often at lunchtime and after dinner in town
lots of live music in resort and very buzzy, busy, atmospheric with shops open to 10pm ... lots of restaurant choices...
you can walk to Bardolina (past the campsites and many beach bars) along the lakeside promenade
The hotel is rather dates in tersm of the lobby and communal areas inside, but this is the only negative really, it is a wonderful location, with an intimate and friendly atmosphere, we seemed to be the only Brits there and people kept themselves to themselves, it was quiet and sedate..
Thoroughly recommended.. and we would go back and have sent email to hotel to thank...wonderful location.. and Nico was exceptionally good at reception..old school manners and professionalism..
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- Also Known As:
- Du Parc Hotel
- Hotel Du Parc Garda, Lake Garda