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“Excellent facilities and lovely friendly people. Great location.” 5 of 5 stars
Review of Hotel Garden

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Hotel Garden
4.0 of 5 Hotel   |   Via Madrina 2, 37016 Garda, Italy   |  
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€66 off room rate
Ranked #1 of 50 Hotels in Garda
Merseyside
Top Contributor
97 reviews 97 reviews
23 hotel reviews
Reviews in 51 cities Reviews in 51 cities
106 helpful votes 106 helpful votes
“Excellent facilities and lovely friendly people. Great location.”
5 of 5 stars Reviewed October 31, 2012

We booked this hotel through our travel agent/then Citalia. It was our honeymoon and we had decided that Lake Garda was a lovely place to go. In the brochure it stated that the rooms were twin but upon request could be made into doubles and that also as part of the deal with Citalia we should have a complimentary bottle of bubbly in our room. When we were shown to our room it had twin beds and no bottle of bubbly. We explained to the hotel that it was in fact our honeymoon and they apologised but had not been informed of this. We had just arrived in time to make dinner so we freshened up and went straight down for dinner. The food was excellent and the service of 5 star standard. We were asked whether we wanted a bottle of water with our meal and also if we required a bottle of wine. We were not shown a wine list or a price list for these. We did have a bottle of wine and a bottle of water. We asked after how we paid for the wine and water and they said it would just go on the bill which we would pay at the end of the week. We went back up to the room to find the beds had been made into a double. We received the bottle of bubbly served at dinner I think it was the following night when our table was laid out very nicely which made it special. The error was obviously down to our travel agent or Citalia not informing the hotel which was a little annoying but quickly rectified by the efficient staff at the hotel. I understand that they are mainly family and are all very efficient and make the hotel a lovely place to stay at.

We would bring back to your attention the fact that no price list for the wine was given or for bottles of water with the meal. We decided that it would probably be quite expensive to have a bottle of wine with our meal so we didnt have another. We were correct in our assumption! Bear this in mind and also the bottles of water are not cheap either but it is the price you will pay in what is equivalent to a 5 star hotel (they do not have 5 stars in Italy just 4). It can add up over a week and also anything you have from the bar and then you have a large bill to pay as you leave. Just think about this when you order water and/or wine with your dinner and anything at the bar and also any snacks or lunches.

We had a room at the rear and the views are very nice, you will not see Lake Garda but quite frankly are you going to sit in your room looking at the view when you can lounge by the pool or under the pergola or go for a stroll alone the side of the Lake. The hotel has wi-fi but is only available by getting a code from reception which lasts a couple of days. The wi-fi is only accessible in the bar and lounge areas and presumably the dining room. There is a lovely room at the back which has books and a large tv, The tv was never on but I presume you could just ask to have it turned on but it was a lovely room just to sit in.

There is a hot tub and plenty of loungers around the pool. There are also loungers in the lower garden area which is a lovely spot. There are tennis courts for hire. There are bikes to use for free. There is an indoor and outdoor gym which is very well equipped. There are showers and changing rooms which you can use after you have checked out of your room on the last day and the hotel will look after your luggage for you so you can check out in the morning and if you are not leaving (as we were not) until teatime then you can spend the day relaxing by the pool or going into Garda or whatever and come back and use the shower and change in the gym area ready for your departure.

It is about 5 minutes walk from the ferry terminal and maybe 10 mins from the bus station. It is up a slight incline but nothing much. It is a very quiet location away from the road going through Garda which even in late September/October was still very busy. You get a nice view of the Lake from the front of the hotel and pool and hot tub. Also it catches the sun very well being slightly higher up and not overlooked.

There is a well stocked supermarket by the bus station and a couple of others in the busy streets in Garda. We tended to buy a bottle of wine from the supermarket and take it to our room to drink on our balcony looking out at the hills. You can get a bottle of red Bardolino wine for example for about 3 or 4 euros or some lovely white wines. We did make a mistake once and bought a bottle with a cork and then had to go and buy a corkscrew so top tip, take a corkscrew in your suitcase! We also would buy water and pure juice and milk from there as in your room you have a fridge, yes it is a mini bar but we did store our own stuff in there too. Another top tip take a travel kettle and spoon and some sackets of coffee and sugar and tea bags and then you can have a brew in your room whenever you want.

Breakfast is very plentiful is self service apart from tea or coffee which they will bring to you which is included in the price. There is cheese, ham and rolls and bread to cut and bread for toasting, boiled eggs, fruit, cereal, yoghurt, coissants, cake, fruit juice. It is continental but a very ample continental. Dinner you pick at breakfast your required meal. There is a choice of about 3 or 4 starters and the same for the main. The sweets are told to you on the evening and you choose then. I tended to have the soups and they were delicious and all fresh and home made. My husband who loves pasta tended to go for a pasta for starter and said they were fantastic and thoroughly enjoyed them. You also have a self service salad at dinner which again is very nice and plentiful. We choose some main courses that perhaps would not suit everyone's tastes - rabbit and guineu fowl and then I had salmon another night. There was always fish on the menu. The sweets were delicious and we really enjoyed the food.

The room was large with plenty of wardrobe space and a free safe in the wardrobe. We had a balcony with small table and chairs. There was plenty of space for suitcases and hooks by the door for cardigans or coats as required. There was a flat screen tv on the wall and you could get BBC1 and I think BBC 2 and ITV channels. The bed was very comfortable. We did find it a little warm and as we had previously read knew that the air con is not on during September/October but you can open the patio window as tilt thing at the top to let some air in.

We rang our rep to book an excursion to Venice through Citalia and thoroughly enjoyed this and it was a full day but worth it. We decided to go on the local bus to Malcesine as they have a market on a Saturday there and also you can go up the cable car to Monte Baldo. We went to the bus station and got tickets. You just buy two lots from the machine as a return. I think it was something like 3 euros each way each, it wasnt much. Unfortunately the day we went it rained quite heavily but the market was quite large and did well selling umbrellas! The town of Malcesine is very nice and quite a few nice shops. The castle is nice to have a wonder down to although if you want to go round you have to pay. The cable car wasnt very expensive although I have forgotten now how much to be honest. On a clear day I am sure the views are absolutely spectacular. They were quite lovely even though it was cloudly and raining when we went. We had a bit of lunch in the cafe at the top which again was very reasonable.

We also used the local bus again another day to go to Verona - again we bought the tickets in the bus station from the machine which you touch a keypad and it does it in english, quite simple and you just buy two tickets per person for a return. Apparently to buy the tickets when you are on the bus are considerably more expensive. It was only 4 euros each way for each of us ie 8 euros return from Garda to Verona per person. We got off at the bus station in Verona which is quite a way out from the centre of Verona and then as we were trying to find how to get into Verona's centre we saw a City Sightseeing bus so we decided that this was a good way to see the sites of Verona and get into the city centre and back to the bus depot. Dont forget to collect a bus timetable in Garda for your return bus. The City Sightseeing tour was 18 euros each so to get to Verona from Garda and have a hop on hop off commented tour which actually has two routes and you are covered for both and your ticket lasts 24 hours, it only cost 26 euros each. Think about this if you are looking at doing an organised Verona tour. We caught a bus to Verona first thing in the morning and spent all day there and came back for 7pm. The organised Verona tours are only half day and they still have to do the same travelling as we did!

I would say that Garda, certainly when we were there has more elderly visiters, well not many under 40 I would say. This could be the time of year or it could be that it is not particularly cheap to go to Italy on holiday, or maybe it is just not the type of holiday younger people are interested in. We thought it was lovely for our honeymoon. You can take it leisurely or get as much in as you can but I would say that perhaps children really wouldnt be suited for the hotel really. There were a few children staying there for a couple of nights, I think they get quite a few from neighbouring countries coming for weekend breaks etc.

All in all I cannot fault the hotel or its facilities or its staff/family. It really does make you feel welcome and relaxed but yet special all at the same time.

I nearly forgot - on the Sunday evening the family of the hotel put on a drinks before dinner with canapes and this was very nice touch.

Our thanks go to everyone at Hotel Garden for making our honeymoon a lovely and memorable occasion. We are in our mid 40s and I am on second time around so it was lovely to have a special honeymoon especially when it was our first time to go on holiday without my two teenage children! Thankfully my mother looked after them for me and the house while we enjoyed our honeymoon!

Room Tip: I would say that the hillview rooms at the back are very nice and the views are very nice too.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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228 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 11, 2012

This is a brilliant hotel which is old fashioned in all the right ways in that it offers courtesy and good service alongside high standards of decor and food, with evening meals served with full silver service. The staff couldn't do enough for you, and the room was comfortable and offered a view of Lake Garda from the balcony. The grounds are spacious and incorporate a shaded patio, pool, tennis courts and jacuzzi, but at the same time it is only minutes from the town and the lake, and it is consequently very quiet and relaxing. Great place to spend a week, and did I mention the free bike hire and airport transfers? Highly recommended.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed October 7, 2012

Hotel Garden is a delightful family run hotel set in the small town of Garda by the side of Lake Garda. The rooms are spacious and comfortable and there is an excellent restaurant where there is a good choice of food at breakfast and dinner . Lunch is available by the picturesque swimming pool. The staff are very friendly and helpful and there are excellent facilities including both an indoor and outdoor gym and a tennis court. We will definitely go there again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Helensburgh
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 24, 2012

The staff were very attentive and provided a really good service in the dinning room and bar. A very high standard of decor was apparent thoughout the hotel and our room was well furnished and had a fantastic king size bed. With a continental breakfast buffet in the mornings and a good selection of evening meals the food was enjoyable.There was a lovely pool and sunbathing area also a gym and tennis courts. The town is only a short walking distance away and is really nice. We will certainly return again.

Room Tip: The rooms at the front have the best views.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Garda, Italy
2 reviews
5 of 5 stars Reviewed September 19, 2012

Luigi and all the staff at the Hotel Garden were very welcomimg, attentive and efficient and contributed to the perfect holiday. The food was varied and plentiful both at breakfast and the four course dinner which was exceptionally good value. There was an feeling of calm both in the hotel and around the swimming pool and the lakeside views of Lake Garda from the balconies only enhanced the atmosphere. This hotel is as near perfection as you will encounter on a summer holiday and the hotel slogan of 'Feels like Home' is fully justified.

Room Tip: Choose a lakeside room to take in the view
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 7, 2012

We had a holiday at the Hotel Garden, Garda in August 2012 and had a great time.
Luigi, family and staff were all very friendly and extremely helpful and professional.
The location of the hotel is ideal being a 5 minute walk from the lakeside town centre.
Our room was very comfortable with plenty of space and a balcony overlooking the terrace and pool with a lake view.
The restaurant food was also very good with a comprehensive buffet breakfast and a 4 course evening meal with a choice of 4 or 5 dishes for each course including a salad buffet.
It was our wedding anniversary when we were there and the hotel gave us a surprise breakfast with beautifully set table and a bottle of bubbly on ice.
When we next holiday at Lake Garda, we will certainly stay at the Hotel Garden again.

Room Tip: We found our room at the from with balcony and lake view was ideal
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 19, 2012

We first stayed here 12 years ago. Hotel still run by the same family, now the son. Very welcoming great pool, excellent position. Go for half board, coste little extra than B&B but food varied and excellent. Better than most places in Garda town. We will go again i am sure.

Room Tip: Pay a bit extra and go for a lake view room!!
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Garden

Address: Via Madrina 2, 37016 Garda, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Garda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Garda
#1 Romantic Hotel in Garda
#1 Luxury Hotel in Garda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Garden 4*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Garden boasts an enviable elevated position with stunning views overlooking the beautiful quiet waters of Lake Garda. The ideal stay where tradition and modern comforts form the perfect surroundings for relaxation or leisure. Situated in a sunny position and surrounded by trees the Hotel is located just 150 m from the lakefront and the historical centre of Garda. Behind the hotel a vast parking lot is available, and even private garages can be reserved. ... more   less 
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Also Known As:
Garden Hotel Garda
Hotel Garden Garda, Lake Garda

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