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“Stunning Hotel fantastic staff and wonderful views” 5 of 5 stars
Review of Hotel Excelsior le Terrazze

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Hotel Excelsior le Terrazze
4.0 of 5 Hotel   |   via Marconi 6, 37016 Garda, Italy   |  
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Hotel amenities
Ranked #2 of 50 Hotels in Garda
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Stunning Hotel fantastic staff and wonderful views”
5 of 5 stars Reviewed May 29, 2014

My wife and I stayed here in May celebrating our silver wedding anniverary. We chose this hotel on the back of the many glowing reviews from previous travellers and can say for certain that they were absolutely correct in the wonderful reviews of this hotel and the staff from cleaners to management who will do anything they can to help and make the stay perfect. Our superior lake side view room was very pleasant and spotlessly clean, We stayed on half board basis and the food was amazing we especially liked the gourmet evening. The afternoon tea with yummy cakes at 4pm was a lovely little treat.The hotel is in a great location overlooking the lake, minutes from the ferry and short walk to the bus station.We visited Bardolino, Sirmione and Lazise travelling by ferry and both are worth visiting especially the market at Bardolino.Verona is only 50 minutes away on the bus 16 euro return for us both and what a lovely city. The hotel also appears to attract really nice visitors too! We spent some lovely evenings with new friends from Scotland,Sandbach,Lowton and Sherwood forest and others we from all over the UK.We have never in the past however much we have enjoyed a holiday said we would return preferring to go somewhere different but this hotel has changed our minds and we will definitely be back next year to see Vito, Dina and all the other wonderful staff. Thank you for a wonderful stay. .

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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Falkirk
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 28, 2014

My Wife and i recently stayed at the Hotel Excelsior Le Terrazze on a B & B basis for 12 nights. From day one we knew that this place was something special. Yes - you have stunning views of Lake Garda and a very nicely laid out Hotel - but you also get the nicest and most accommodating Staff that you could wish for. Our initial Taxi transfer problem from Peschiera Station was quickly resolved by Sorina on Reception and a bottle of chilled Prosecco and some lovely Strawberries placed in our room to cheer us up - very nicely (!!) - on arrival.
As others have already said, the Restaurant was excellent (we ate there 6 out of 12 nights) and Vito and his team were always on hand with friendly smiles and greetings.We cannot emphasise enough, just how friendly and attentive they all were - Grazie!! Our Room was very nicely finished with a lovely side lake view that was so stunning each morning when we woke up. The pool was absolutely fine - although a little chilly in May - with a wonderful view over the lake and offered a great opportunity to meet fellow guests.
The complimentary 4 o'clock Tea and Cake service was another nice touch by the Hotel - and irresistable, no matter how big a lunch you may have had each day!!
Garda is a very pretty town with an excellent promenade for early morning, or evening, walks and is a great base to explore the rest of the lake from. We took convenient buses and ferries to many of the towns and villages around the lake - all with something interesting to attract us - but were always glad to get back to Garda and the Hotel Excelsior Le Terrazze. We also enjoyed renting some bikes and cycling to the neighbouring Towns of Bardolino and Lazise on the very convenient cycle/walking path that runs along the lake shore from Garda.
We were also lucky to have met some very nice people from the UK during our stay from Manchester, Sandbach and Guidford (you know who you are!!) - and Germany - all of whom were great company and made our stay even more special. This was our first visit to Lake Garda and we fully intend to come back soon - on the basis that we can stay at the fantastic Hotel Excelsior Le Terrazze again!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crediton, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2014

After reading such wonderful reviews on here, I enquired as to a two night stay but unfortunately was told that the minimum stay at this hotel is 4 nights - just wanted to share in case anyone else is travelling through to save the enquiry.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsiorgarda, Manager at Hotel Excelsior le Terrazze, responded to this review, May 30, 2014
Dear Jenni, thanks for your review, what you say is correct, we normally accept booking for a minimum stay of 4 night. Somethimes, for last minute bookings, we are able to accept also a 2 night booking ! Thanks again and we hope to see you back on lake Garda !
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Richmond-upon-Thames, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 25, 2014

we have travelled the world but you will never find a better combination of hotel,food,staff,guests and holiday destination than this,we are very fussy its no wonder people rave for this place and from now on its the spot we will always return to,take no notice at all of any negative feedback some people just like to moan its 5stars all the way from us do not hesitate booking this brilliant hotel.

Room Tip: pay for the best room you can afford.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandbach
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

Stayed here for 10 nights on our first visit to Garda . What a beautiful place in a perfect setting . I am a coeliac and nothing was to much trouble for them with alternatives provided when necessary. Vito and his team of beautiful ladies always had a smile for you . In fact everyone from the cleaners to reception to kitchen staff were also very friendly whilst doing an excellent job. THe hotel has a really friendly atmosphere and we met some great people from Scotland in the North to the far South. All made for a great holiday. We will be back next year.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 24, 2014 via mobile

The Excelsior le Terrazze has rave reviews but we were very disappointed because they do not turn on the air conditioning until June. We went in May when it was 25 degrees outside and the rooms were stuffy and unbearably hot. If you open the sliding balcony door you get midges and traffic noise. We felt the staff were charming but continuous apologists for the invisible management/ owners. Pool is lovely and the hotel is clean but very poor value for money in our view.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsiorgarda, Manager at Hotel Excelsior le Terrazze, responded to this review, May 30, 2014
Dear Mike, I am sorry to read this review, we did have a few hot days in May but at night the temperature dropped to 15 degrees and no other client asked for air conditioning, I must say that up to a few days before your arrival we were still using central heating in the bathrooms ...
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Durham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2014

This was our first visit to Lake Garda and we were not disappointed, will definitely be returning. Booked the hotel myself after seeing the fantastic reviews on Tripadvisor. Excellent well run family hotel with friendly and efficient staff in a fantastic location with views over the lake. Across the road from the promenade and short walk to ferry terminal, bus station and Garda town with good choice of restaurants and shops. Our room was a good size, spotless and had everything we needed along with a side lake view with balcony. Good choice of food at breakfast all fresh and topped up regularly by staff. At 4pm every day coffee/tea, cakes and biscuits served in the hotel lounge. We had evening meal in the hotel twice and we could not fault it, good food and excellent value for money. The hotel grounds were spotlessly clean with plenty of sun loungers around the pool and covered seating area with patio furniture and fantastic views over the lake. Had a fantastic week over Easter, good weather, good food, beautiful location, excellent hotel will definitely be returning.

Room Tip: Choose a room with a lake view
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior le Terrazze

Address: via Marconi 6, 37016 Garda, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Garda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Romantic Hotel in Garda
#2 Family Hotel in Garda
#2 Luxury Hotel in Garda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Excelsior le Terrazze 4*
Number of rooms: 59
Official Description (provided by the hotel):
The new Hotel Excelsior Le Terraze opened on the 1st of May, after six months of refurbishing. We have created larger and brighter rooms. Completely soundproofed with high levels of comfort and safety. The restaurant welcomes you in a relaxing and elegant ambiance with high levels of service. Rooms with air-conditioning, minibar, safe, coffee-making facilities, SAT TV, hair dryer. Balconies available. We offer standard, superior and deluxe rooms. Swimming pool with whirlpool, terraces overlooking the lake. Parking. ... more   less 
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Also Known As:
Excelsior Le Terrazze Hotel
Excelsior Le Terrazze Garda
Hotel Excelsior Le Terrazze Garda, Lake Garda

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