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“"Excellent Excelsior in Gorgeous Garda".” 5 of 5 stars
Review of Hotel Excelsior le Terrazze

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Hotel Excelsior le Terrazze
4.0 of 5 Hotel   |   via Marconi 6, 37016 Garda, Italy   |  
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Hotel amenities
Ranked #1 of 50 hotels in Garda
Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
“"Excellent Excelsior in Gorgeous Garda".”
5 of 5 stars Reviewed November 6, 2012

The hotel was better than our expectation,great location just a couple of minutes from the the start of the main village. We didn't request a room a such just asked for a double room,it had a side balcony but it still had a lovely view of the lake and was a pleasant surprise as we hadn't requested one.the room was well equipped all toiletries provided, lovely pure white towels plenty provided,fresh everyday, lovely white sheets changed every other day the rooms was cleaned every day it was emmaculate the whole hotel was emmaculate. The hotel staff were all very helpful, very polite and pleasant, the reception staff were excellent, there was one lady (sadly we didn't get her name)on reception who was wonderful she was so helpful, we wanted to visit Venice she was great telling us the best way to travel,the cheapest and quickest she even printed maps, train timetables and her English was very good i really wish i had got her name as she deserved a special mention.The breakfast which was in the price was great so much to choose from, sadly we never tried any of the other food or the free afternoon tea as we did lots of site seeing, we wished we had booked for longer, would highly recommend this hotel,and would stay again if i was ever lucky enough to visit Lake Garda again, we had a fantastic 4 day break, if you go and have chance to see other area's around the Lake go and see 'Limo one' its a beautiful little place.If i was to visit Lake Garda again i would like to go earlier in the year only because Garda was very quiet in the evening as it was nearly the end of the season, but we were very lucky with the weather it was like an indian summer, all in all just a BRILLIANT EXPERIENCE. from O'Neills

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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441 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Helsinki, Finland
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 4, 2012

We booked a small room without a balcony from booking.com, but when we arrived to the hotel, they told us that we got upgraded to a bigger room with a balcony and a view to the lake. The room was great with a big bed. The service at the reception was good(in english) and the whole hotel was exactly like a place with 4 stars should be. Nice "afternoon tea", and the breakfast really exceeded our expectations with on-demand-omelettes! The pool looked nice, shame that our visit was in November:( Even though it was cold outside it was warm at night in the room.
Garda city centre is located walking distance from the hotel and the lake boulevard is just a few steps from the hotel entrance.
I would definately stay there again and recommend to people who I know that are picky with hotels.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
istanbul
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2012

It was the best hotel of our Northern Italy trip. They upgraded us to a full lake view room (no:112 I think). I shoud warn you though that there is no food after 20 pm. But the Garda center is very close, on Thursday there is a local market but it is clothing mostly and not so good stuff. The hotel was clean and the staff friendly. Breakfast was good.

Room Tip: must aks for a lake view room
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2012

We have just returned from a wonderful week’s holiday on Lake Garda staying at the superb Hotel Excelsior Le Terrazze. The experience has been pure pleasure from start to finish.
Booking independently through the hotel web site was easy; my queries and booking details were always answered in a friendly and efficient manner in English. A few weeks before our arrival I noticed a mention on the web site of free transfers for guests who were arriving by air or train and upon enquiry whether our booking qualified for this, I was told yes, the hotel provided free transfers for bookings of five days or more, thus on arrival at Verona airport, we were met and speedily transported by taxi to the hotel door which was an unexpected but welcomed bonus.
As well as being a beautifully clean and attractive hotel throughout all the public areas and in our room, the ethos of this lovely hotel seems to be about giving excellent service and great value to its guests from the superb four course evening meal every evening, (a bargain at only 18 euros extra for half board) and the reasonably priced wine and drinks menu, to the additional free afternoon tea and cakes served each day between 4.00pm – 5.00 pm. Guests can either sit inside in the airy white lounge or outside at one of many tables and chairs on the sunny terrace.
Other reviews have already mentioned the glorious lake views especially if, like us, you have a room on the fourth floor. It is indeed worth the extra cost because not only do you have the view but you also have your own large terrace with sun loungers and tables and chairs in which to relax or sun bathe.
Having had to holiday previously in the peak months of July or August we expected and found Garda to be a much quieter place in mid to late October. During the day the resort was still pleasantly active , filled almost exclusively with coach fulls of middle aged /older German tourists. In the evening, there was little or no activity along the lake front after dusk so having a TV in our room with English channels was much appreciated to while away an hour or two after our evening stroll each day.
Finally mention must be made about the excellent hotel staff especially those who served us in the restaurant each day, every one of whom were unfailingly friendly, smiling and efficient.
We have been going to Garda for many years and we only wish we had discovered the Excelsior Le Terrazze earlier. We shall try to remedy this now as we do not intend to stay anywhere else from now on when we return to Garda, however, the problem is going to be finding availability there as a quick search recently on the hotel website for next year revealed no vacancies for the dates we want!
So if you are lucky enough to book a room at this hotel, then don’t hesitate because it won’t be available for long!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holywood, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2012

Myself and my, now husband, stayed in Excelsior La Terrazze last week. We married during this time in Garda Town Hall. Everything about our stay at the hotel was enjoyable, the food was lovely, the rooms clean, very comfortable and stylishly decorated. Even in October the pool was in a total sun-trap and we enjoyed hours of lying beside the pool before moving up to the lovely afternoon tea put on, free-of-charge, by the hotel at 4pm each day. We had a lot of guests staying who all had only good things to say about this hotel. I would like to especially thank all the staff who contributed so much to our stay, they shared in our excitement and made us feel more than welcome during our time at the hotel. I would highly recommend this hotel.

Room Tip: Go for a Lake View - the view is incredible!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
196 reviews 196 reviews
74 hotel reviews
Reviews in 79 cities Reviews in 79 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed September 25, 2012

We booked a year in advance to get a suite again on the top floor which is on the side of the hotel and has a large balcony and the sun virtually all day. The lake view is still good even though the room isnt on the front.

Our room was spacious with a fridge, a safe, plenty of wardrobe space and air con. The bathroom is spacious too. Everything is immaculately clean. The housekeepers are very thorough. Plenty of car park spaces too. Steep drive up to entrance.

We felt the food this year was even better than last year, especially the pasta dishes which were beautifully cooked. Tables in the dining rooms are perhaps a little too close to each other for our liking but we enjoyed our chats with other people. Breakfast is always lovely and sitting outside on the balcony/terrace is a pleasure - except now and again when inconsiderate people who have had their breakfast enjoy smoking a cigarette without any consideration for people eating. We could have sat inside but prefer not to.

Vito and his staff, (the same as last year) are wonderful. They are so friendly and efficient and really seem to enjoy their work. Reception staff too.

There are plenty of places to sit and enjoy a drink in the evening and also have tea and cakes in the afternoon. One of the waiters sings in the bar a couple of evenings which is always enjoyable. It is also only a short walk into Garda which is ideal for a walk in the day or evening.

We enjoyed our walks into Garda, and also to Bardolino and Lazise. The boat rides are always pleasant and you can get a discount card from reception for a reduction.

The small wine bar in Garda is nice to have a free sample of the local wines. Also prices of wine in the hotel and cafes/restaurants are very reasonable.

We look forward to returning to Hotel Excelsior. Nice to stay in a place where people seem to care about you.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2012

This was our third visit to the Excelsior and we thought that maybe three would be enough, we were wrong. We spend very little time in hotel rooms so booked a room at the back of the hotel which overlooked the car park. The rooms are beautifuly decorated in calming colours as is the rest of the hotel. Nothing takes the eye away from the views of the lake. The road outside of the hotel can get a little busy but Garda is a busy town and it all adds to the feeling of being somewhere real.

The pool area is lovely and well maintained. The standard of food is also fantastic with so many choices it would be almost impossible not to enjoy every meal.

Garda town is a five minute walk away. The ferries can be fun but a little expensive so use the local buses. The timetable is easy to follow but if you get stuck the staff at the bus station are happy to help. A return journey to Verona costs 8 euro per person.

Without a doubt the best thing about the Excelsior are the staff. Vito and his team run the resturant so well and a special mention has to go to Mirella and Saverio the bar staff.

We will be back next year.

Room Tip: Depends on your priorities, if you are happy to be poolside or out and about most of the day any roo...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Excelsior le Terrazze

Address: via Marconi 6, 37016 Garda, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Garda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Garda
#1 Luxury Hotel in Garda
#3 Family Hotel in Garda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Excelsior le Terrazze 4*
Official Description (provided by the hotel):
The new Hotel Excelsior Le Terraze opened on the 1st of May, after six months of refurbishing. We have created larger and brighter rooms. Completely soundproofed with high levels of comfort and safety. The restaurant welcomes you in a relaxing and elegant ambiance with high levels of service. Rooms with air-conditioning, minibar, safe, coffee-making facilities, SAT TV, hair dryer. Balconies available. We offer standard, superior and deluxe rooms. Swimming pool with whirlpool, terraces overlooking the lake. Parking. ... more   less 
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Also Known As:
Excelsior Le Terrazze Hotel
Excelsior Le Terrazze Garda
Hotel Excelsior Le Terrazze Garda, Lake Garda

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