Stayed here for 11 nights early July. Had previously stayed at the Palme four years ago when I thought it cheap 'n cheerful - basic rooms but you get what you pay for! However, in the four years I'm afraid it has gone downhill a bit.
Our room on third floor at the back was very basic - could cope with that but for most of our holiday the toilet did not work, despite repeated requests to Reception to have it dealt with. Tho' I'm not the fussy type, it was noticeable bathroom floor and shower were not cleaned whilst we were there, neither was the carpet swept (bought cleaning wipes at supermarket!).
Evening meal is at two set times, 6.30 and 8.00 - chose 6.30 cos of the amount of time it took: waiter service for 1st and 2nd courses took forever and we often didn't get out of the restaurant until 8.00.
However... I feel problems with restaurant and the cleaning issues are both down to staff cutting issues - only 6 waiters to cater for a huge room (according to one guest, there used to be 12). The Restaurant Manager, a lovely helpful chap, worked so hard, all the hours there were, and I felt so sorry for him - not his fault he's understaffed! Similarly, felt the cleaners were only given an insufficiently short time for each room.
Third time in Garda- beautiful place and handy for trips to Verona, Venice etc. Will definitely return in a couple of years or so, but most definitely not to this hotel.
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- Also Known As:
- Hotel Palme & Suite Garda, Lake Garda
- Palme Suite Garda