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“Forgot to mention the internet and them remembering my name” 5 of 5 stars
Review of Grand Hotel Imperiale

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Grand Hotel Imperiale
5.0 of 5 Hotel   |   Mazzini n.20, 55042 Forte Dei Marmi, Italy   |  
Hotel amenities
Ranked #14 of 43 Hotels in Forte Dei Marmi
Certificate of Excellence 2014
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
“Forgot to mention the internet and them remembering my name”
5 of 5 stars Reviewed July 16, 2013

I recently posted a review of the hotel which I stayed at in last June and had a wonderful time. I don't know about anyone else but generally hotels make a right mess of providing an internet service which is so essential to enjoying the hotel whether it is for business for pleasure. Well I am pleased to say that the hotel has got it just right......easy log on first time and no future log ons required during the stay. Also no extra charge for fast broadband or for the amount of devices (we had 2 iPhones, an iPad and an iPad Mini). The service works as well around the pool as in the bedroom and also on the beach, I am a seasoned traveller having stayed at One & Onlys, Fours Seasons and the like and none do it better than this hotel..............well done.
Also I like being called by my name and it was gratifying that all of the hotel staff had been trained to do this, it make you feel a bit more special so well done on this as well

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2012

As a businessman who travels allot, I was compelled to let people know about a certain hotel I recently stayed in that really stood out. Frankly, it’s the best hotel I’ve ever stayed in. It was the Grand Hotel Imperiale in Forte Dei Marmi, Italy. I have stayed in allot of luxury hotels in my travels, but never one quite like this.
Everyone was so accommodating, and I was treated like royalty. When I checked in, I was immediately upgraded from a normal suite to a royal suite. The split level bathroom was divine, and huge. The hot tub was great. There was a living room and bedroom with a little porch where I sat outside and had breakfast every morning. There was total privacy and quiet, and anything I needed, anything at all, was brought up to me instantly.
The shuttle would take me wherever I wanted to go in town, and they always asked where and when I would like to be picked up. Shopping in the town center was glorious. On the second day, I felt like exploring the town, so the concierge hooked me up with a surprisingly nice bicycle, and pointed me toward the beach. It was a beautiful day, and riding through the streets of Tuscany, I really got a sense of what it would be like to live there. From a grandmother yelling and smiling to her daughter who brought groceries, to the wonderful man who invited me into his pizza shop for lunch, it was like going back to a simpler time. I felt so at peace amongst the landscapes, the traditions, and the artistic legacy from the buildings alone. They had my cabana on the beach ready with towels and a drink menu. Perfect! The food was excellent, and the beer was cold.
The next day I did some sightseeing. Tuscany was definitely a permanent influence on high culture, notably, the square of the Cathedral of Pisa. I walked all around Pisa with its Piazza Dei Miracoli and the leaning tower, and then the same day I drove to Lucca, which is a medieval town with ancient medieval walls surrounding the town center.

On my last day, I checked out of the hotel and headed to Rome. I visited San Gimignano, then Siena with its beautiful historical center, and Pienza, which has a typical tuscan landscape: vineyards, olive oil trees and sunflowers. I did some wine tasting there, and I met a lovely couple from Philadelphia, which is near my home town of Pittsburgh.
After seeing all of those beautiful things, I’m surprised at what really stood out. It was the hotel and their wonderful staff. The reception was made up mostly of beautiful women. They spoke English so well, that they were actually joking around with me. All of their recommendations were perfect. It was truly the perfect stay, and if you are ever in Tuscany, this is the best of the best.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ukraine
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2012

Beautiful hotel. We were pleasantly surprised by the free of charge room upgrade - we received Suite with a marvelous balcony. The service in the hotel is excellent as well as the dishes offered in the hotel's restaurant at the evening. The location is very good. The weather in September was warm and we had a wonderful time. So, although usually we do not visit the same place again, we would be glad to come back here.

Room Tip: The view of sea side rooms are the best
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco, Monaco, Monaco
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 7, 2012

We knew we wanted to go to Forte dei Marmi, which is a lovely beach resort and ideal for a family with kids. Hotels in Italy can be hit or miss, as you all know, so we took a bit of a gamble picking this one which we found on the internet with little research. We arrived and were allocated two large suites (one upgrade) for a special off season rate. The rooms had nice balconies and were fully kitted out, except no soap in the rooms. They offered complimentary bikes although make sure you "reserve" yours for the duration of your stay else you find "yours" taken by someone else who got there earlier the next day. The staff were very nice and helpful and always smiling. The hotel pool in the back was heated and kids loved it.
I must warn you not to order any room service though as the charge is EUR 15 to EUR 20 each time they bring up a plate or even a glass of milk. I complained and the charge was removed, but this is a real trap.
The spa was small but nice, including Turkish hammam, sauna, jacuzzi (not so nice) and treatments which my wife said were excellent.
The best part was the location, which is literally a 3 minute walk from the central shopping area. The hotel also has access to the beach with its own beach club. Again, the charge for a tent is high considering it is hotel-owned and should be complimentary.
All in all, great hotel but a few pitfalls to be avoided.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 12, 2012

I recently stayed at this luxury hotel for three nights during which we had the opportunity to try out the restaurant and enjoy the quietness and enjoyable surrounds of the hotel complex.
Without any doubt what so ever, I recommend this hotel to all. The service and professionalism of the staff was exceptional yet very friendly. A perfect balance and indeed highly appreciated by my wife and I.
The area in general, makes Italy proud and the attention to keep the town tidy and safe made our stay even more attractive.
Thank you very much for a perfect holiday.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 1, 2012

I often travel to Forte dei Marmi for bushiness, and this is my favorite hotel there. It has the nicest rooms and a great pool. I highly recommend it.

Room Tip: Only suites face the front of the hotel (and therefore the ocean). If you get a king room you will...
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  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2011

We were two families (4+4) traveling to Forte dei Marmi and decided to stay at Grand Hotel Imperiale. One of the families chose a suite for all four and the other family booked two exec rooms. From the moment of our arrival we were impressed by both staff and facilities. This is a true 5 star hotel situated perfectly in FdM. The pool area is extremely charming although located in the back of the hotel. This means that in October the sun will set behind the hotel at around 4PM. The breakfast was great and the restaurant impeccable. The Spa in the hotel is amazing, small but very luxurious and intimate. Turkish and dry sauna were as they should be. Given that the hotel standards were impeccable it was great to have a staff that did everything they could for you. Very personal and professional but definitely the best! PS. free bicycles available - a fantastic experience!!

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Imperiale

Address: Mazzini n.20, 55042 Forte Dei Marmi, Italy
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 43 Hotels in Forte Dei Marmi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Imperiale 5*
Number of rooms: 46
Official Description (provided by the hotel):
Grand Hotel Imperiale is a 5-star luxury hotel situated in a splendid position in the pedestrian area of Forte dei Marmi, in Versilia. Only 300 metres from the sea, and surrounded by the splendid Apuan Alps, this hotel offers, to lovers of style and luxury, perfect accommodation in which to relax and to recover their physical and mental wellness. ... more   less 
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