We stayed here for 2 weeks with my young kids and retired parents.....all of us were well looked after. The rooms were very clean, the breakfast buffet was good and the staff were all very helpful (most spoke good English). Mateo the manager was especially helpful. The pool area was lovely but the pool was a bit cold (but it was September). The evening dinner was nice but lacked some imagination however there are many other great restaurants in forte dei marmi to choose from. I would love to go back.