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“Great price and location” 5 of 5 stars
Review of UNA Hotel Forte dei Marmi

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UNA Hotel Forte dei Marmi
4.0 of 5 Hotel   |   Via GB Vico 142, 55042 Forte Dei Marmi, Italy (Formerly Versilia Holidays Hotel)   |  
Hotel amenities
Ranked #29 of 43 Hotels in Forte Dei Marmi
1 review
1 helpful vote 1 helpful vote
“Great price and location”
5 of 5 stars Reviewed September 28, 2014

We stayed here for a week after securing a great deal with Expedia and were impressed. Forte dei Marmi is a beautiful and high end resort, this hotel is an accessible way of staying there and is considerably cheaper than the hotels in the town centre. I don't therefore think it's reasonable to complain about the hotel's location. The centre of town is only a two minute drive or slightly longer cycle ride away. During the day you could easily walk but the quiet residential streets that form the route into town are not ideal for walking at night as they are poorly lit and eerily quiet! Our room was clean on arrival and cleaned every day to a very high standard, breakfast was great and served until 10.30 allowing for a lie in when necessary. Staff were incredibly helpful and provided local advice on beach clubs and train times for day trips we wanted to make. We spent most evenings enjoying Forte dei Marmi's beautiful restaurants and bars and really appreciated the fact that we were so close to such a great town. I feel that perhaps for slightly older guests using the hotel simply as a base to explore Tuscany, this advantage may be over-looked. All in all, a highly satisfactory stay.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti M, Direttore at UNA Hotel Forte dei Marmi, responded to this review, September 30, 2014
Dear guest,
Thank you very much for your comment about your stay. It is always a pleasure to receive positive feedbacks. Our hotel during the spring time offers moments of pleasure and relax with a different vibe compared to the summer season.
Waiting to welcome you again,
Best Regards.

Maurizio Lavetti
Direttore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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43 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 15, 2014

Pool was great although it's only available during the day, superior room good as was bathroom although no side table next to the bed to put your stuff when lying down(only one side table on partners side of bed), dinner was very poor and lacked any atmosphere. Breakfast was ok but not as good as I had experienced in other hotels in Tuscany at half the price, no coffee or tea in the room as it seems they do this so they can charge you for it instead. Staff were friendly enough but lacked the welcoming touch perhaps it was just the hotel that felt very cold and impersonal, I wouldn't have minded so much if the hotel wasn't in the middle of no where, wouldn't recommend,find a local hotel with Italian charm and local hospitality.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti M, Direttore at UNA Hotel Forte dei Marmi, responded to this review, September 27, 2014
Dear Guest,
I would like to thank you for your time to leave your precious comment on UNA Hotel Forte dei Marmi, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We took note of your opinion, therefore I'm grateful because you let us focus on the lacks you noticed, this means an opportunity for us to improve our standard with the main aim to fulfill your expectations in occasion of your next stay.
Please accept our most sincer apologies having unfortunately not satisfied your expectations, hoping that in future you will give us the opportunity to show you our professionalism and accuracy of our Hotel.

Maurizio Lavetti
Direttore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 15, 2014

After staying in 5 different hotels during our stay in Tuscany this was by far the worst and most expensive of the bunch which was a shame. First of all this hotel really is in the middle of no where off a main road on a roundabout, secondly the standard rooms are very out dated and not very nice ( the superior rooms are good but cost extra). There are no tea or coffee facilities in the room. (We asked reception for a cup of tea which they offered to bring up to our room as a gesture of goodwill after their misjudgment at stations cost us extra journey time and money, however they promptly demanded 13 euros for room service and forgot the extra tea cup anyway). The restaurant is also very expensive considering the food tasted terrible, the "grilled vegetables" were absolutely drenched in oil and there was a mouldy mushroom on my partners plate, of course this shouldn't have been the case at 25 euros for steak and veg. The atmosphere is like a hospital cafeteria with clinical lighting and decor, lacking any atmosphere whatsoever. You could literally hear a pin drop. The manager sat and ate dinner and breakfast along side his guests which didn't feel right! The swimming pool, bar and breakfast area is fine but shockingly for the UNA brand this is the only thing this hotel has going for it. No charm, no atmosphere, no special touches. Perhaps it's better suited as a one night stop over at an airport. We would not normally be so harsh but it really was one disappointment after another at this place. If you need to stay in this area I wouldn't recommend staying here for more than a night as you will be bored and pay a lot for it.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti M, Direttore at UNA Hotel Forte dei Marmi, responded to this review, September 30, 2014
Dear Guest,
regarding your review, we are extremely surprised that we record with regret the vote received.
We would like to reply to some of the statements that emerge from your review.
As you mentioned, the hotel is located next to the main road, in spite of this we installed soundproof windows in every room in order to allow our guests to sleep peacefully; same when you are in the Bar Pool or laying down in the bed around the pool, you can find a relaxing and confidential atmosphere.
I’m very sorry for the quality of the restaurant, but I can assure that the prices are aligned to the location.
To evaluate this hotel you must take into consideration the average price of the area, for sure you can stay more close to the sea but at another price.
Regarding the Manager, tasting every day the quality of the service, is the aim for me and my assistant, activity very appreciated from all the guests of the three Hotels I manage.
Please accept our most sincere apologies having unfortunately not satisfied your expectations, hoping that in future you will give us the opportunity to show you our professionalism and carefulness of our Hotel.

Maurizio Lavetti
Direttore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 2, 2014

We booked through Expedia with close to 50% off the price (paid c.£70 per night). A comfy bed, decent shower/bathroom, a good brekkie and a FAB swimming pool (always going to be good when the pool attendant is also known as Mr Jobsworth...)

Only slight downside really is the positioning; situated only minutes from the main road (some may see as a plus?) and still a 10-15 min walk from the beach (although not an ugly walk, it must be said!

That said, once by the pool, it feels like its own little bubble... I would stay there again.

Forte dei Marmi itself, is an 'awake by day, sleepy by night' destination... Perfect for a relaxing beach holiday...

Room Tip: Ask for a pool facing room... Those at the back look out over the car park
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti M, Direttore at UNA Hotel Forte dei Marmi, responded to this review, July 5, 2014
Dear Guest,
Thank you very much for your comment about your stay. It is always a pleasure to receive positive feedbacks. Our hotel offers moments of pleasure and relax in the swimming pool, or walking behind the hotel in the Roma Imperiale area. We're looking for to welcome you again as our Guest, maybe during w/e in autunm, inviting you to visit our website to discover the offer.

Maurizio Lavetti
Direttore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed June 14, 2014

We were looking for a good quality hotel that we could use as a base for a week exploring Tuscany and this hotel had a special opening offer – EUR 70 per night in a superior room with free breakfast and wi-fi. The hotel isn’t new, but refurbished and taken over by the UNA Hotel group. Forte dei Marmi is an expensive beach resort in Tuscany. The Una Hotel is about 20 minutes walk to the beach – or you can rent bicycles from them for, I think, EUR 8 per day.

We flew into Milan Bergamo and collected a Hertz rental car. The drive was about three hours and we arrived around 8pm. The hotel was easy to find as it's just by the exit from the main highway. There was plenty of free covered parking.

The check in guy was friendly and our room was clean and modern with a comfortable double bed. There was a small balcony. The bathroom was also clean and modern, with a shower, toilet, bidet and double washbasin – with usual toiletries; shampoo, soap, moisturiser and tissues. The air conditioning worked pretty well, although had to be on full when the outside temperature was high - but was still quiet. We didn't hear any noise from adjoining rooms.

We had a late dinner in the hotel restaurant; three glasses of red wine (EUR 5 per glass), a large San Pellegrino (EUR 5), a shared antipasti (EUR 10), two ravioli with seafood (EUR 36) and a Sambuca (EUR 5). No cover charge and so that made it EUR 71. At the time we though it was a little expensive, but later realised that this wasn’t expensive for Forte dei Marmi. The hotel restaurant comprises tables under a sort of open-sided circus tent by the pool or tables in an extension of the lobby area. The indoor part was a little austere, with white tables and walls and bright lighting. The outdoor tables were much nicer although there were plenty of mosquitoes around. What I would like is for the tent to be fitted with nets that could enclose the dining area.

We didn’t see any other bugs like cockroaches or wasps anywhere in the hotel - although this was early June. Certainly if there are wasps later in the year then the tents could do with nets.

Breakfast was in a another open-sided circus tent and was pretty good; fresh Orange juice, sparkling wine, speciality teas, coffee, fruit, croissants, cereal and some hot food. The hot food was scrambled eggs, bacon and European sausage. The eggs weren’t how I would cook them and looked a bit dry, but maybe if we’d got up earlier they would have been better.

We wanted to venture out locally and try some restaurants and had a walk around the local area. We found an excellent place for lunch (closes at 7pm), a roadside café/kiosk called Chiosco dei funghi di Balderi Marco just five minutes walk from the hotel (turn left out of the gate). But for dinner we could only find an expensive Ristorante Madeo and terrible Pizza Orlando.

The hotel receptionist recommended Trattoria Buonamico in Viareggio, a beautiful seaside town about 25 minutes along the coast. That was excellent but we started to find the drive tiresome.

The hotel restaurant was offering a EUR 25 per person three-course dinner menu with water and coffee. We tried this and found the food really good and better than we expected. A good bottle of Chianti Classico was EUR 24. The waiter was really friendly and we enjoyed our dinner there – so much so that we had dinner again the following evening.

The hotel swimming pool is huge (don't think it is heated) and has plenty of sunbeds, some with umbrellas. There is a lifeguard on duty all day and he provides pool towels. There are also two tennis courts.

It’s a shame that there isn’t a walking path at the rear of the hotel, that leads toward the beach. The only exit seems to be the main entrance that leads directly onto a busy street without a sidewalk/pavement.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lavetti M, Direttore at UNA Hotel Forte dei Marmi, responded to this review, June 25, 2014
Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Forte dei Marmi, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.

We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday this attitude to the Management.

We're looking for to welcome you again as our Guest, maybe during a short-break in autumn, inviting you to visit our website to discover the offered dedicated.

Maurizio Lavetti
Direttore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zug, Switzerland
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 1, 2014

When we were choosing hotel for the long weekend in Forte dei Marmi we considered this one but found just few reviews but finally decided to take the risk and were not disappointed.

It's a nice hotel - not a new but well maintained, very clean rooms and nice view over the mountains and nice villas.

I believe it's within walking distance to the city center but we came by car and mostly drove around which was very easy. Hotel provides free parking in front of the hotel.

Breakfast was delicious with a great choice of warm and cold dishes and great choice of freshly baked pastries.

Swimming pool is superb - in a very good condition and with a beautiful view over the mountains and greenary.

And the most important - service - staff was very professional and always helpful. We were with 2 little kids and had a great support.

Would definitely recommend as a good value for money in Forte dei Marmi.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotels, Direttore at UNA Hotel Forte dei Marmi, responded to this review, June 3, 2014
Dear Guest,
we are extremely glad to read your Comment. It gives meaning to the dayly commitment that all the Staff of the Una Hotel Forte dei Marmi shows in its business.
We're looking for to welcome you again as our Guest, maybe in another long week-end in Autunm.

Maurizio Lavetti
Direttore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about UNA Hotel Forte dei Marmi

Address: Via GB Vico 142, 55042 Forte Dei Marmi, Italy (Formerly Versilia Holidays Hotel)
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 43 Hotels in Forte Dei Marmi
Price Range (Based on Average Rates): $
Hotel Class:4 star — UNA Hotel Forte dei Marmi 4*
Number of rooms: 76
Official Description (provided by the hotel):
The 4 star hotel, protected by the enchanting embrace of the Apuan Alps, is situated in Forte dei Marmi, one of the top spots of the Versilia coast famous for its luxurious shops, lively nightclubs and legendary beaches. The hotel offers 75 rooms, a bar, a pool-side bar, 2 restaurants (one of which is outdoor) where guests can savor the dishes of regional cuisine, a large garden with a semi-Olympic sized pool and 2 tennis courts. 5 meeting halls complete the offer, all of them equipped with the latest technology, with overall seating capacity for up to 400 participants. ... more   less 
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