My boyfriend and I booked this hotel on Hotwire so we didn't know what hotel we would be staying in until we booked it! We have never had a bad experience with hotels from hotwire! It was advertised as a 4star hotel and it is far from it! The hotel itself is really old and not in the slightest bit appealing to the eye! Think 1970s office block! The rooms are very average and old fashioned, however they were clean enough. We really wanted a hotel with a pool but the pool water was dirty and freezing so we never went into the water, the area around the pool itself is the only ok part of the hotel. We always had an issue with getting lunch at the hotel. On our first day we were told lunch was finished and our second day even though there was no one else at the restaurant we were given out to for not booking ahead! That annoyed me seeing as we were atleast 30mins walk from the town centre and wouldn't have eaten there anyway if we didn't have to! The food was really average! We only came across two friendly staff- a bar man and one receptionist and always had an issue with the reception when trying to get the bikes that the hotel lend you so that we could get to forte dei Marmi in evenings for dinner! Anything u ask for seemed like such an issue and we kept getting asked loads of questions if we asked to borrow the bikes and always felt really awkward! The hotel wasn't even busy! I would never ever recommend this hotel to anyone ever! Horrendous!
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