We too stayed here with Preferred Travel in September 2012. This is not a 4 star hotel. Hotel staff are extremely polite but totally useless. Their WiFi doesn't work at least for the week we were there. The food was very boring, small portions and cold. As an example think of 7 ways to serve custard and that is your dessert! No vegetarian options. We always knew what was for breakfast or dinner as we had one of the rooms over the kitchen windows you could hear the chopping at night and we also had the extractor fans next to us so we could smell and hear what was coming. Not really what we paid for. Be very careful you don't get one of these rooms. We asked to transfer and even offered to pay more but to no avail. The location is not good unless you want to pay very expensive prices at all the chic bars and restaurants. We were fortunately on a walking holiday so could get away from here most days.Certainly would never stay here again
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